Sometimes a hotel can get ruined by poor service and irresponsible staff attitude. If my recent bad (and pointlessly expensive) one star experience in this so called 4 star hotel is an indication, Siam Bayshore would make a perfect case study.
I recently stayed there for 2 nights under their expensive ‘Family On The Beach’ package for our family of...
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I have to agree with other Trippers that the hotel is in a great position - Walking Street. We made our booking through agoda and it stated that we were "HONEYMOONERS" and by human error only 1 person had been checked in the box. This was quickly & abruptly bought to our attention on check-in and made out like we...
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Dear Guest,
Thank you for your comment here on Tripadvisor.
We are sorry to know that you did not enjoy your stay here at our resort.
Having investigated your case we have to say that for this case there is no mistake from our side visible
You booked your stay at our resort via one of our online partners. On...
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Hi,
I stayed along with my family and 2 other friends families for 4 nights at Siam Bayshore, we enjoyed hospitality and food at Siam Bayshore, they have very good Thai Restaurent, and Breakfast is AWESOME, kids really had a fun with swimming pool
Staff is very courtious and helping, able to accomodate every needs of 7 kids
The ambience...
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Dear Guest,
Thank you very much for your comments here on Tripadvisor.
We are delighted to see that you and your family really enjoyed your stay with us and that we could impress you with our famous "Siam" service which so many others experienced before.
We hope that you will become a member of our big "regular guests family" and...
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This was our second stay at this Hotel therefore the expectations were in place. We had stayed once before in April 2009. However the last time was with a couple of friends and this time with kids.
The Hotel's location is superb, especially if you want to be amidst the hustle bustle of Pattaya's Walking Street and at the same...
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Dear Guest,
Thank you for your valuable comments here on Tripadvisor.
We are pleased to see that you and your family enjoyed your stay with us again and that you were happy with our services / facilities.
We will have a look at the room service issue mentioned in your comment.
We hope to welcome you and your family soon...
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Overall, a fairly good quality hotel in a prime location in Pattaya. Only downside is that the reception area and reception staff seem in a continuous state of being too busy. My room wasnt ready when I arrived but the Manager corrected the minor problem quickly and in a very polite and professional manner. Breakfast was very good, rooms are...
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Dear Guest,
Thank you for your valuable comment here on Tripadvisor.
We are sorry to know that you did not get the same high-class SIAM service for which we are known right from the beginning and we would like to apologize.
Your comment helps us to look into this matter how to handle busy check-in / check-out days in a...
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One of the biggest mistakes I made in my life is to stay at the Siam Bayshore resort. Since our flight was arriving early morning, I had called the hotel and inquired if they would provide us a room by 7:30 AM and was informed that they are willing to oblige to our request. I had proceeded to make the...
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Dear Guest,
Thank you for your feedback on TripAdvisor. which is important for us to keep our service standard high and continuously improve ourselves whenever necessary.
We are sorry to know that you were not happy with your stay with us for which we would like to apologize.
However having investigated your points we would like to clarify the following:...
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We had a room over looking the Bay and the hotel is situated at the end of Walking Street, so it was easy to get any where we wanted to go and people watching was quite fasinating. The hotel staff was extremely helpful and the grounds were very well kept. The breakfast was absolutely fabulous and they had the neatest...
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Dear Guest,
Thank you for your comments here on Tripadvisor.
We are glad to see that you enjoyed your stay with us and savored our well known SIAM service.
We hope to welcome you back soon again so that you become part of our big "Regular Guest Family".
Kind regards,
YOUR Siam Bayshore
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I have been to Pattaya eight times and I have always stay at the Siam Bayshore Hotel. I would never stay at any other hotel. This hotel is located at the end of Walking Street. But, it is only a few steps to all the entertainment found on Walking Street. The hotel grounds remind me of Disneyland because there is...
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Reviewed 24 November 2011
Reviewed 27 May 2011
Reviewed 16 September 2010
Reviewed 27 January 2011
Dear Mr. Ernie,
Thank you very much for your feedback here on Tripadvisor.
It is important for us to get feedback from our guests as this is the only way to make sure we are able to continuously improve ourselves to make sure that all our guests enjoy their stay like you did.
Being part of our big "Regular Guest"...
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Just spent 9 wonderful days in Pattaya. Siam Bayshore definitely left a great impression. I’ve been to Pattaya many times, but this is the first time I stayed at Siam Bayshore. In hindsight, I wish I’ve always stayed here. Resort grounds are extensive and well maintained. The garden wing is particularly lovely with the pools, ponds, and greenery. It has...
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Dear Mr. Charles,
Thank you very much for your comments here on Tripadvisor.
We are delighted to see that you enjoyed your stay with us and that we convince you with our services and facilities.
We have a plan to upgrade some equipment in our gym so that during your next stay you will enjoy your workout more.
It will...
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The Siam Bayshore is located at the end of Walking Street which makes it the perfect location for going out at night. The hotel itself has a very relaxing atmosphere and the pools are a great place to relax in the day. I'd happily go back :)
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Dear Mr. David,
Thank you for your comment here on Tripadvisor.
Delighted to know that you enjoyed your stay with us and that we will have a chance to welcome you back which means you will become a member of our big "Regular Guest Family".
We wish you all the best and a Happy Songkran (=Thai New Year).
Kind regards,...
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