We stayed there for 2 nights during Songkran. Once I stepped in the hotel, the staff welcomed us very nicely and served us with welcome drink. We're impressed with resort style. All facilities face with sea view; restaurant, bar, swimming pool, even fitness center. Staff i very friendly and helpful. Location is very nice, easy to go anywhere. Lamai Beach... More

I only book this place because my friend has some promotion with Accor Group and I cancelled my reservation with Ark Bar which is very central in Chaweng. I have a clear expectation from reading previous reviews that this place is very out of the way and also very quiet. I like quiet. My friend didnt so we ended up... More

We only stayed here for one night. Lovely and friendly staff. Location not great and the taxi had trouble finding the resort about 45-60mins from pier. Clean pool and good size. Plenty of sun loungers. Mini gym. If you walk along the beach you find a restaurant, the food was nice and good value for money but lots of flies!!... More

Just returned from 10 days at the Mecure Fenix. Although the staff were awesome (except one really disinterested waitress), the cleaning staff were apalling. My partner had her unopened packet of razors taken by the cleaner, (once we discovered this, my partner promptly found the cleaner and retrieved the unopened packet from the cleaners belongings - amazing how the cleaner... More

My partner and I chose this place becouse we wanted a quiet place on the beach to get some sun and chill out. We had an ocean view room on the 3rd flr. It was big, clean and serviced everyday. The aircon worked too well. The pool was big and very nice. The food was great. There is a happy... More

Great hotel for relax with iPad, book or drink. Good pool and really great food. I was positively surpassed. The hotel and room was clean. The staff: food&beverage staff great, especially the Assistant manager (Bhurithast). He works everywhere and he was very friendly. The reception staff was disappointing. They need to work on customer service focus. The shopping is close... More

Made us feel welcome from the moment we arrived. Staff advised of things to see and do on the island. Supplied courtesy buses to several locations. Great cocktails recommend the fenix cocktail invented by the food and beverage manager. Overall great resort would go back but not a hotel for singles looking for nightlife.

The hotel is all ok. Not a five star but this is very good value for money. At first we were a bit disappointed as the hotel is outside of Lamai beach. After a week we were rather happy with that choice as the ride to Lamai using the local tuk tuk is less than 5 minutes and being in... More