we stayed at Shasa on our trip to Koh Samui in December 2011...was there with my hubby n 2 kids n had the best vacation ever!!! Everything was perfect...we took the 2 bedroom condos n it was superb...The Food,Room service, Breakfast, Stuff, swimming pool, View everything was perfect!!! we recommened about this hotel to all our Friends whoever plans to...
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Dear Kaniz F.,
Thank you for your rating and gracious review in Trip advisor, We appreciate your valuable and positive feedback about your recent stay with us. All of our staffs had a wonderful time having you as our guest.
We hope you were able to return home feeling relaxed and rejuvenated from your holiday and we would definitely look...
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The hotel has nothing You cant be happy about, from all the hotels I have visited in Thailand (8) it is my favourite one! It is not that small but it is built in a way it seems to be boutique styled. Two nice swimmingpools, nice clean causy restaurant with a see view! I was living in a 4-persons apartment...
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Dear Weronick_23,
Thank you so much for your glowing review. It is wonderful to read that you thoroughly enjoyed your time at our property and that you had a very good experience. I am glad also you found our pool and restaurant to be memorable with a sea view.
Weronik_23, thank you very much again for staying with us and...
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Shasa is a hidden gem, appropriate for couples or families who and looking for a get away outside of the hustle and bustle of Chewang Beach and the quieter Lamai. It's also perfect for anyone hiring a car or scooter, however they do have a free shuttle twice daily to the main beaches mentioned above.
The room was enormous, beautifully...
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Dear RHI_STU,
Thank you so much for your highly complementary review. It is indeed pleasing to read that you enjoyed every aspect of the resort from the food, service, our staff and facilities
especially our suite is well maintained and designed with a great view! Many thanks for your kind words.
RHI_STU, thank you very much again for staying with...
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We spent 10 nights at shasa with our 4 children and another family and had an absolute ball.!!
There was nothing we could fault. From the friendly reception staff to the cleaning staff as well the maintenance staff. Every body had a smile.. I have to make special mention of Aey who works in the restaurant who always ensured our...
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Dear pktmmcj,
Thank you for choosing Shasa – an award winner 2012 family - for your recent holiday and for taking the time to offer your comments regarding your experience. I am glad you were delighted with our restaurant, pool, Shasa facilities and found our three bedroom suite to meet the expectations you had upon arrival. We are pleased also...
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Staying at Shasa was frankly a dream and contributed largely towards this trip to Samui being almost like the archetypal idyllic, tropical holiday.
The 'infinite pool' and lower pool are both 1st class design and I felt knots unwinding in my back just lying in the tepid waters.
Located on the south-eastern tip of the island, it's ideal for parents...
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Dear Mob_King,
ShaSa Koh Samui is very honoured to have received such a wonderful review. It is always very important to receive guest feedback and to address it constructively. I am glad my team looked after you so well and that you found our facilities so impressive.
I took great pleasure in reading that our service at front desk was...
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We stayed for a week with our 3 children in April 2012 and could find no faults with the actual resort: it is clean, beautiful and up to date. We had a 2 bedroom suite, with a great view and all the mod cons, including a washer/dryer (very handy when travelling for 3 weeks) and a huge deck. The restaurant...
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Dear Laurakelly778,
Thank you for your recent stay with us and for choosing Shasa Resort for your recent holiday. I am pleased to read that we were able to find the perfect two bedroom suite to meet the expectations you had upon arrival. I am also delighted to hear that you were impressed with our room facilities and found our...
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Stayed with my partner for 7 nights. We booked our vacation based on the very positive reviews the resort got in tripadvisor and were very much looking forward for our stay. When we arrived at the resort around 10 pm we were greeted by the very friendly receptionist who handled our check in process, served us a cold drink and...
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Dear Traveling4food ,
I was sorry to learn of your inconvenience during your recent stay and at the outset would like to offer my sincere apologies for the unpleasant experience.
Your raised problem was immediately attended by our manager in charge. However, resolving a billing discrepancy requires a full cooperation from several parties and it can be a rather frustrating...
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We stayed for 3 nights. The room that we stayed in was excellent with all the amenities and comfort of home. The service was excellent and courteous which was expected of a well managed staff.
We actually arrived quite late beyond the 2pm check-in time so we headed straight to the dining room where we enjoyed a fantastic meal, with...
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Dear Pornpimon W,
Thank you for choosing our resort for your recent holiday and for taking the time to offer your comments regarding your experience. It is indeed pleasing to read that you thought the overall experience was exceptional especially our suite is well maintained and designed with a great view! Many thanks for your kind words. I am also...
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Our short stay at Shasa was amazing. The location is excellent for visiting the waterfall, mummified monk, elephant riding, and getting away from the crowds. Just riding around the area we saw the coconut monkeys at work. If you want some good, cheap Thai food, just head down the hill about a mile and try one of the restaurants. There...
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Dear Mrs. Dickinson,
Thank you for taking the time to give us some comments about your recent stay at ShaSa Resort and Residences. It is indeed pleasing to read that you thought the overall experience was exceptional and your remarks regarding our professional butler – Boeing will gladly be shared with the entire team here and recognized him as part...
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We booked a 2 bedroom for 10 days and were really wowed by the 160 square metro room. Had a room in Building 3 at ground floor level that was quiet and had a great view. Usually a nice sea breeze coming in. As other guests have commented - the breakfast was pretty good. Did not partake of breakfast in...
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Dear Bill G.,
Receiving informed feedback on any guest’s stay is vital in my role as General Manager and I wanted to express my thanks for the time you have taken to comment on your most recent stay . I was pleased to read that you felt that our staff were friendly, however, I offer my sincere apologies that you...
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