The rooms are okey but the service is extremely poor. I had to wait from 06.00-21.00 until I got the room that I'd reserved. Some of the staff is unfriendly while some are better. The staff lack english skills. The hotel was a under cinstruction in january 2012 and I awoke every morning 07.00 by a horrible wall drilling noise.... More

I would not recommend this hotel 2 any person regardless of the budget they are working on! From day one we counted the days until it was time for us to go home back to our country.. We stayed here for 5 nights.. Reception don't speak English well... We had to change rooms due to an ant infestation in our... More

We stayed in Heritage Hotel on Soi Sathorn 13 in the beginning of February for more than a week and got a room at 7th floor. The room itself was clean but bit dated with a sofa that had holes and looked really used. There were also ants in the bathroom that spread into the whole room and were attacking... More

This is our fourth trip to Bangkok and our second stay at the Heritage Sathorn. I can say quite certainly that we will NOT be returning again. We booked four rooms rooms for 5 nights about six months ago. We booked our room through Agoda rooms so the booking process was problem free. I did however email the hotel to... More

I really wanted to like this place, but most of the negative reviews are dead on. I recently ended an extended tour of SE Asia in Bangkok and needed to find 5 rooms for myself and family. We paid about $25 a night on average through Agoda, with 2 rooms of the 5 getting breakfast. All 5 had issues: 3... More

In the website, this hotel said they will provide 24 hours tuk tuk service to the train station. But it only works when one particular staff is working. His shift is 2200 to 0800. That means no tuk tuk service during the day. Who is going to do shopping in that period of time? The road from hotel to BTS... More

I booked this hotel for two nights at the beginning of my trip, at the time I paid 1050 baht per night including breakfast, which wasn't fantastic but it did the job. The taxi driver had a little trouble finding the place but with it being at the end of a soi it is a little hidden, but no more... More

At last day of our stay we have got our money stolen from carbon trank with coded loker. It was done quiet professionally. Inspite of the video camera under the door of our room a thief didn't be registrated. Actually nobody of hotel staff didn't look surprised or scandalized. We went to Police, fill all documents, but it was quiet... More

this was our first trip to Bangkok, and my (new) husband and i were quite excited. we booked Heritage Sathorn because of the amazing pics of the hotel at their website, and we availed of their Easy Package which was $85 3D/2N and the inclusions were one way airport transfer, american breakfasts for 2 days, and UNLIMITED access to the... More