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Sheraton Grande Taipei Hotel

4.5 of 5
No.12 Zhongxiao East Road, Section 1, Taipei 100, Taiwan
Hotel amenities
Sheraton Grande Taipei Hotel
Ranked #32 of 391 hotels in Taipei
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551 reviews from our community

Traveller rating
    226
    267
    44
    8
    6
See reviews for
Families
99
 
Couples
96
 
Solo
53
 
Business
197
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Melbourne
Contributor
19 reviews 19 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW

This is a big hotel with good size rooms. The concierge was excellent and patiently booked a number of restaurants, massages etc for us. The metro system in Taipei is excellent and there is a metro station right next to the hotel. The breakfast buffet is amazing with a huge variety of delicious choices including traditional western and traditional Chinese... More

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San Francisco
Top Contributor
82 reviews 82 reviews
70 hotel reviews
Reviews in 41 cities Reviews in 41 cities
165 helpful votes 165 helpful votes
4 of 5 stars Reviewed 13 May 2013

I normally stay at "boutique" business hotels when visiting Taipei but since Sheraton Taipei has recently gone through major renovation, I decided to check out the facility this time. Location wise, it is not the best spot in town as there are not too many shops and restaurants around the hotel (this is considered a "government" zone as so many... More

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See 2 more reviews by SanFranExplorer for Taipei
SheratonGrandeTaipei, Manager at Sheraton Grande Taipei Hotel, responded to this review
19 May 2013

Dear SanFranExplorer, Thank you for devoting your time to share your experience staying at Sheraton Grande Taipei. The extensive review gives us invaluable insight on how we can better enhance our services and facilities to make our hotel more accommodating to anyone who stays here. Regarding your experience of paying extra for breakfast, we do have special packages that includes... More

Hong Kong, China
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 12 May 2013

the location is excellent, just 10 mins walk away from the train stations and couple of convenience store nearby. the room is clean the wifi signal is good the service is good. the price is quite expensive though.

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SheratonGrandeTaipei, Manager at Sheraton Grande Taipei Hotel, responded to this review
13 May 2013

Dear Cynthia1003, Thank you for taking the time to review our hotel. We are pleased to hear that you had a pleasant stay here. Should you travel to Taipei again, please feel free to take advantage of our special rates in the Special Offers page available on our branded website! New offers, including discounted rates, free upgrade, additional services and... More

Atlanta, Georgia
Top Contributor
111 reviews 111 reviews
70 hotel reviews
Reviews in 67 cities Reviews in 67 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 11 May 2013

The Sheraton Grande Taipei is neither the newest nor the most modern of the western brands in Taipei, but still it is of high quality and provides good value for the price. I've stayed here a couple of times and have been consistently pleased with both service and room quality. This property is located near Taipei's main rail station, and... More

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SheratonGrandeTaipei, Manager at Sheraton Grande Taipei Hotel, responded to this review
13 May 2013

Dear AtlantaRes, Thank you for posting your feedback from your visit with us. We thank you for your loyalty and every piece of comment is invaluable to us as we continue to improve our services and facilities to provide an enhanced experience for all our guests. Due to the growing demand of fitness and recreation space, the fitness center will... More

London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 7 May 2013

I stayed at the hotel for 3 nights from 15th April till 17th April. Hotel staff was friendly, If you want to enjoy city holiday then you should choose this hotel as everything is within minutes drive on taxi. Places like Taipei 101 are about 15 minutes. High speed train is almost walking distance from there. Location is absolutely fantastic.... More

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SheratonGrandeTaipei, Manager at Sheraton Grande Taipei Hotel, responded to this review
9 May 2013

Dear ZeeB_13, Thank you for your kind review and welcome to Sheraton Grande Taipei! We are pleased to hear that you find our location convenient and our services satisfactory. We are located at the heart of the city and whether you want to experience the vibrant night life, night markets, shopping malls, or should you be interested in sight seeing,... More

Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 7 May 2013

1. It's on a MRT stop, making it exceedingly convenient to go where want to go 2. The people - especially Elin the lounge supervisor go out of their way to make you feel like you are simply at home 3. The rooms are well appointed and comfortable 4. The hotel is bustling without feeling over-crowded 5. The food is... More

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See 2 more reviews by Cristene for Taipei
SheratonGrandeTaipei, Manager at Sheraton Grande Taipei Hotel, responded to this review
8 May 2013

Dear Cristene, Thank you for sharing your experience staying at Sheraton Grande Taipei, as well as tips regarding local transportation and food offered in the hotel. This is very useful information for anyone who is planning a trip to Taipei! We are pleased to hear that you enjoyed your visit. We understand that traveling in a different city may be... More

Shenzhen, China
Top Contributor
91 reviews 91 reviews
24 hotel reviews
Reviews in 33 cities Reviews in 33 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 30 April 2013 via mobile

As most higher end chain hotels, the accommodations and amenities were wonderful. There was a good choice of restaurants within the hotel to appeal to all tastes and levels of formality. The hotel is located adjacent to a metro station, jus one stop from the central train station. What set this hotel apart was the outstanding customer service of the... More

Was this review helpful? Yes 1
SheratonGrandeTaipei, Manager at Sheraton Grande Taipei Hotel, responded to this review
6 May 2013

Dear Andrea T, We appreciate your kind remarks regarding the services here at Sheraton Grande Taipei. We have already shared your comments with our management team. We are sure Kate will be thrilled to know that her efforts have paid off! We are also pleased that you noticed the variety of restaurants available within the hotel. Should you be planning... More

Hong Kong
Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 27 April 2013

This hotel never fail to impress me. Again and again each visit. Still my preferred hotel in Taipei. The service is good and the food is good too. Try their ala carte Sheraton Beef Noodle or even the Singapore Laksa. It tastes very good. The breakfast buffet is adequate with choices.

Was this review helpful? Yes 1
See 3 more reviews by P O for Taipei
SheratonGrandeTaipei, Manager at Sheraton Grande Taipei Hotel, responded to this review
29 April 2013

Dear P O, Welcome back to Sheraton Grande Taipei! Thank you for taking time to post such wonderful comments about our hotel. We thank you for your loyalty and we're delighted to know that you enjoyed our award winning Beef Noodle Soup! It always gives us great pleasure to know that our efforts are appreciated by our guests. We look... More

Del Mar, California
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
Reviews in 18 cities Reviews in 18 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 18 April 2013

The hallways aren't well cooled in warm weather, so you'll go from your nice hotel room to a very (very) humid warm (80 degrees!) hallway and lounge area while awaiting the elevator. Friendly staff. Love the Thai restaurant (get the curry in the pumpkin!). Fitness center is very good - be sure to go to the correct elevator bank -... More

Was this review helpful? Yes 1
SheratonGrandeTaipei, Manager at Sheraton Grande Taipei Hotel, responded to this review
22 April 2013

Dear chipdesigner, Thank you for your kind review. We apologize about the temperature difference between guest rooms and hallways. We will immediately share our comments with our management team for improvement. Also, we would like to thank you for the feedback about the breakfast buffet and Thai restaurant. These two restaurants are the most sought after restaurants in the hotel.... More

Vancouver, Canada
Senior Contributor
45 reviews 45 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 15 April 2013

Taipei was crazy expensive when I last visited in the early 90's, not anymore. Twenty years of seperatist government meant stagnant growth throughout the period. The hotel was refurbished within that period of time and is international Sheraton standards now. Staff is friendly, the best part is the breakfast buffet, which is the key meal for visiting tourists. Good location,... More

Was this review helpful? Yes
See 2 more reviews by EKKC89 for Taipei
SheratonGrandeTaipei, Manager at Sheraton Grande Taipei Hotel, responded to this review
15 April 2013

Dear EKKC89, Welcome back to Taipei. It is a delight to hear that you enjoyed your stay here, especially the breakfast buffet. Besides the all-day-dining restaurant you have experienced, there are several more restaurants in the hotel. If you enjoy having dim sum, you must try "The Dragon" located on B1 during your next visit! Thank you for sharing your... More

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Hotel Summarization (Beta)

What travellers say

  • Very good(18)
  • Buffet breakfast(11)
  • Subways stations(10)
  • Business trip(9)
  • Very nice(8)
  • Free internet(7)
  • Front desk staff(5)
  • Friendly and helpful(4)
  • Train station(4)
  • Shopping mall(4)

Additional Information about Sheraton Grande Taipei Hotel

Address: No.12 Zhongxiao East Road, Section 1, Taipei 100, Taiwan
Region: Taiwan > Taipei
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Children Activities Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#15 Luxury Hotels in Taipei
#16 Business Hotels in Taipei
#25 Family Hotels in Taipei
Price range (per night): 258 AUD - 394 AUD
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
The 688 luxuriously appointed rooms and suites offer guests a wide selection of room types. The Executive Floors offer executive travelers all the services and facilities they require. In addition, they have to their own Executive Lounge. For our Starwood Preferred Guests, we offer three exclusive floors. All rooms feature high-speed internet access and in-room safe. Butler service is provided for Director Rooms and above as well as all Executive Floor rooms.. ... more   less 
Reservation Options:
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Also Known As:
Sheraton Taipei
Taipei Sheraton

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Sheraton Grande Taipei Hotel
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