Been there several times, and always enjoy it.! Very good food and atmosphere - and though expensive you surely get value for your money; the breakfast / brunch is the best in Uganda and the restaurant upstairs too.

The Kampala Serena is the best managed hotel in the Serena Group, with a great management team. I travel to Kampala regularly and stay a couple of weeks each time. My wife and I always enjoy our stay. Staff are very friendly and professional. The Pearl of Africa Restaurant is definitely worth trying. Airport transfers and check-in/check-out are very efficient;... More

I was in Kampala for about a week for a conference and was thoroughly impressed by this hotel. The Serena chain in general is definitely one of my favorites, but this particular location was exceptional. The rooms were beautifully laid out, the grounds are very nicely kept, there are plenty of amenities and dining options and the service was excellent.... More

This is a fantastic hotel centrally located in Kampala. I stayed here for 4 nights on a recent work trip. The grounds are magnificent with gorgeous tropical flowers, tree, streams, waterfalls and pools. (I was inspired to take photos of the grounds!) You forget you are in the middle of a busy city! The hotel facilities and service are outstanding... More

I stayed here for business last year and returned with high expectations which were all met. Comfortable room that has true black-out curtains (so rare) and is quiet (no hall noise). Service is excellent throughout. I discovered their Italian restaurant downstairs which is quite decent and reasonably priced. Breakfast buffet has a nice range of foods which they change daily... More

Am a loyal Serena customer and recently joined their Prestige programme after staying at this hotel for 12 nights earlier in the year. The hotel compound is large and very grand. The highlight was the hotel's large, modern and very clean spa and gym facilities. Pool was fairly small given the size of the hotel. The room service menu was... More

We (2 adults) stayed at the Serena Hotel in Kampala for 4 nights, in April 2013. The hotel is superb, rooms are spacious with a balcony (remember to ask a room facing the front), the service is very helpful and courteous, breakfast is very rich. The hotel has beautiful grounds, with pools, water-jets, decks, bridges, gym, restaurants. The hotel is... More

I had heard the Serena was the place to stay in Kampala and I got a booking for this trip. I simply can't fault the hotel at all. My card to my room was not working after I got to the fifth floor and out of nowhere was a steward who greeted me and knew my name , he quickly... More

Excellent Hotel in the centre of Kampala . High end hotel with excellent facilities . Rooms are quite large with separate working table. All rooms have attached balcony - you can enjoy pleasant weather of Kampala by sitting on the balcony and sipping drinks in the evening.