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All 52 Kampala hotels

Kampala Serena Hotel

5.0 of 5
P. O. Box 7814, Kintu Road, Kampala 256, Uganda
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Kampala Serena Hotel
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Ranked #1 of 52 hotels in Kampala
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206 reviews from our community

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    149
    46
    7
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Date Rating
LEICESTER
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 12 June 2013 NEW

I stayed here for a week and was very pleased with all aspects. Beautiful hotel, conveniently located in Kampala, with very polite and helpful staff,Great quality food, with good menus and plenty of choice. The rooms were classic ! well decorated and furnished, nice views etc. First class business centre and I will definitely stay here when I return !!... More

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Kampala
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 6 June 2013

Been there several times, and always enjoy it.! Very good food and atmosphere - and though expensive you surely get value for your money; the breakfast / brunch is the best in Uganda and the restaurant upstairs too.

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See 3 more reviews by The-white-African for Kampala
Dar es Salaam
1 review
5 of 5 stars Reviewed 4 June 2013

The Kampala Serena is the best managed hotel in the Serena Group, with a great management team. I travel to Kampala regularly and stay a couple of weeks each time. My wife and I always enjoy our stay. Staff are very friendly and professional. The Pearl of Africa Restaurant is definitely worth trying. Airport transfers and check-in/check-out are very efficient;... More

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Washington DC, District of Columbia, USA
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
Reviews in 21 cities Reviews in 21 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 31 May 2013

I was in Kampala for about a week for a conference and was thoroughly impressed by this hotel. The Serena chain in general is definitely one of my favorites, but this particular location was exceptional. The rooms were beautifully laid out, the grounds are very nicely kept, there are plenty of amenities and dining options and the service was excellent.... More

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mpls
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 26 May 2013

This is a fantastic hotel centrally located in Kampala. I stayed here for 4 nights on a recent work trip. The grounds are magnificent with gorgeous tropical flowers, tree, streams, waterfalls and pools. (I was inspired to take photos of the grounds!) You forget you are in the middle of a busy city! The hotel facilities and service are outstanding... More

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Washington DC, District of Columbia
Top Contributor
50 reviews 50 reviews
33 hotel reviews
Reviews in 34 cities Reviews in 34 cities
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 16 May 2013

I stayed here for business last year and returned with high expectations which were all met. Comfortable room that has true black-out curtains (so rare) and is quiet (no hall noise). Service is excellent throughout. I discovered their Italian restaurant downstairs which is quite decent and reasonably priced. Breakfast buffet has a nice range of foods which they change daily... More

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Nairobi, Kenya
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 27 April 2013

Am a loyal Serena customer and recently joined their Prestige programme after staying at this hotel for 12 nights earlier in the year. The hotel compound is large and very grand. The highlight was the hotel's large, modern and very clean spa and gym facilities. Pool was fairly small given the size of the hotel. The room service menu was... More

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Israel
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 11 April 2013

We (2 adults) stayed at the Serena Hotel in Kampala for 4 nights, in April 2013. The hotel is superb, rooms are spacious with a balcony (remember to ask a room facing the front), the service is very helpful and courteous, breakfast is very rich. The hotel has beautiful grounds, with pools, water-jets, decks, bridges, gym, restaurants. The hotel is... More

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Johannesburg, South Africa
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 30 March 2013

I had heard the Serena was the place to stay in Kampala and I got a booking for this trip. I simply can't fault the hotel at all. My card to my room was not working after I got to the fifth floor and out of nowhere was a steward who greeted me and knew my name , he quickly... More

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Pune, Maharashtra, India
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 28 March 2013

Excellent Hotel in the centre of Kampala . High end hotel with excellent facilities . Rooms are quite large with separate working table. All rooms have attached balcony - you can enjoy pleasant weather of Kampala by sitting on the balcony and sipping drinks in the evening.

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Additional Information about Kampala Serena Hotel

Address: P. O. Box 7814, Kintu Road, Kampala 256, Uganda
Region: Uganda > Central Region > Kampala
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 52 hotels in Kampala
Price range (per night): $420 - $486
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
An inspirational blend of 5-star polish and pan-African panache, this world-class hotel will showcase the cream of Ugandan culture while delivering the ultimate in personalized service, international cuisine, social style and business reliability. The hotel has free wireless internet as well as international cuisine spiced up with an African cuisine. The best business hotel in Uganda. ... more   less 
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