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Hilton Windhoek Hotel

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Hilton Windhoek

5.0 of 5
Rev. Michael Scott St, Windhoek, Namibia
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Hilton Windhoek
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Ranked #2 of 17 hotels in Windhoek
4.0 of 5 stars 186 Reviews
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186 reviews from our community

    Trip type
Traveller rating
    67
    69
    31
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Date Rating
Stockholm, Sweden
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
“Business or backpacker?”
3 of 5 stars Reviewed 24 May 2013 NEW

I recently stayed at the Hilton in Windhoek with a group of 15 frequent travelers. Some were lucky enough to stay on the side of the hotel without the all night disco for our fri and sat night stays - I was not. I was placed in the room closest to housekeeping and the nightclub with the stairwell / rubbish... More

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Johannesburg, South Africa
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
“Friendly and great beds”
4 of 5 stars Reviewed 24 May 2013 NEW

Spent. 3 nights here and was not disappointed. Well appointed rooms, quiet, food good and very nice roof top bar. As with all Hilton's book early to get good rates. Staff very friendly and helpful. Good location and trips to airport not too outrageous. Have drink in the sky lounge!!!

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London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Perfect”
5 of 5 stars Reviewed 21 May 2013 NEW

Best Hilton I have stayed in, great value for the quality of the hotel. Staff very friendly and helpful, food was very good, excellent breakfast choice, the view from roof stunning particularly at sunset and great central location cant wait to return.

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Review collected in partnership with Hilton Hotels & Resorts

Teun79, Manager at Hilton Windhoek, responded to this review
24 May 2013

Dear Tim M Thank you for your feedback. Pleased to hear that you had a wonderful stay during your recent visit to Hilton Windhoek, was indeed our pleasure to be at your service. Thank you for the fine comments about our hotel's service delivery and facilities. Looking forward to Welcome you back to Hilton Windhoek. Best regards, Teun Engbers -... More

london
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
“Good choice”
4 of 5 stars Reviewed 20 May 2013 NEW

Very good central location; great roof-top bar and lap pool. Large comfortable room with good bathroom (except bath overflow not plumbed in so we had a minor flood). Breakfast generally good, especially the juice bar. A good choice if you are going to windhoek, although the city itself appears to have little to offer the average tourist.

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Teun79, Manager at Hilton Windhoek, responded to this review
22 May 2013

Dear EmyLondon Trust that you are well, Thank you very much for your feedback, pleased to note that you had a wonderful stay with us. Thank you for the fine comments about our hotel, my apologies for the inconvenience experienced within your bathroom. Looking forward to Welcome you back soon. Kindest regards, Teun Engbers- Director of Operations More

Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Disappearing glasses and other housekeeping woes”
3 of 5 stars Reviewed 15 May 2013 via mobile

This was my 2nd stay at the Windhoek Hilton and, like other travelers, I continued to be charmed by the rooftop SkyBar views and general centralized location. However, the housekeeping left much to be desired - after 3 days of asking to have my bed linens changed, I finally had to take the linens off the bed and pillows and... More

Was this review helpful? Yes 2
Teun79, Manager at Hilton Windhoek, responded to this review
17 May 2013

Dear rjskywhirl Thank you for your feedback. I am pleased to note that you enjoyed our Sky bar , the spectacular views of Windhoek and that you had a pleasant stay with us. My sincere apologies for the unpleasant experience with our housekeeping department, I have shared your feedback with the Manager and the team going forward to ensure that... More

A TripAdvisor Member
“Central, Modern & Comfortable”
5 of 5 stars Reviewed 13 May 2013

The Hilton Windhoek is excelently located with large comfortable bedrooms, fantastic sky bar and pool and great buffet breakfast. Ideal for business and leisure. The room corridor area is reminicent of

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Review collected in partnership with Hilton Hotels & Resorts

Teun79, Manager at Hilton Windhoek, responded to this review
15 May 2013

Dear Guest Thank you for your feedback. Thank you for the fine comments about our hotel's facilities, pleased to note that you had a wonderful stay with us. Looking forward to welcoming you back soon. Best regards, Teun Engbers - Director of Operations More

Abuja, Nigeria
1 review
“What is happening to customer care”
1 of 5 stars Reviewed 13 May 2013

Waiting two hours for checking, On a un planned early checkout a 50% penalty was deducted, breakfast was poor and the attitude of some staff was critical I have stayed is many hotels before but never experience this embarressment . Althought the rooms was neat and comfortable and the locations was good

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Review collected in partnership with Hilton Hotels & Resorts

Teun79, Manager at Hilton Windhoek, responded to this review
15 May 2013

Dear Mustafa B I have recently reviewed your feedback on our tripadvisor page, thank you for taking time to share your experience with us. My sincere apologies for not meeting your expectations during your recent visit, I have shared your feedback with all Managers and their teams. Please do feel free to contact me during your next visit so that... More

Brisbane, Australia
Contributor
18 reviews 18 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
“Lovely rooms & rooftop bar but Wifi crazy expensive”
4 of 5 stars Reviewed 11 May 2013

This is my second trip to Windhoek and we choose this hotel after a great experience last time. The rooms are spacious and lovely (great deep bath and double headed shower). The rooftop bar and pool is perfect for watching the sun set over the city but it was not quite as nice as remembered. We stayed a week and... More

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Teun79, Manager at Hilton Windhoek, responded to this review
13 May 2013

Dear Guest Thank you for sharing your experience with us. Thank you for the great comments on our Hotel's facilities and food, pleased to note that you enjoyed it. My apologies for not meeting your expectations on the wi-fi services as well as the inconsistency from our housekeeping department. I have shared your feedback with our Operational Managers. Thank you... More

Pretoria
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“From Great to no-good in no time”
2 of 5 stars Reviewed 8 May 2013

After frequenting and testing most of the "worthwhile" hotels in Windhoek, my wife and I called this our "home-away-from-home" in Namibia. We have stayed at this hotel every time we visited Windhoek over the last two years+. Apart from the average service in the restaurant, everything else was superb. Our last visit in April 2013, was a nightmare. everything from... More

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Teun79, Manager at Hilton Windhoek, responded to this review
10 May 2013

Dear Guest I have recently reviewed your feedback on our tripadvisor page, pleased to note that you had a wonderful stay with us on your previous visits to Namibia. I have noted that your recent stay was not as good as the previous visit due to a number of problems experienced with the amenities and service in general. My sincere... More

Jersey Channel Islands
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“superb”
4 of 5 stars Reviewed 8 May 2013

Excellent friendly staff, and great accomodations! Cafe downstairs is lovely (although Breakfast was only 3/10). Great convenient spot to hold conferences and meetings! Stunning roof top pool & bar, thank you for a lovely stay!

Was this review helpful? Yes
Teun79, Manager at Hilton Windhoek, responded to this review
10 May 2013

Dear Guest Thank you for your feedback. Thank you for the great comments on our hotel service and facilities, pleased to note that you had a fantastic stay with us. Looking forward to Welcoming you back very soon. Kindest regards, Teun Engbers - Director of Operations More

 
 
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Hilton Windhoek
4.0 of 5 stars 186 reviews
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Additional Information about Hilton Windhoek

Also Known As:
Hilton Windhoek Hotel Windhoek
Hilton Windhoek Hotel
Address: Rev. Michael Scott St, Windhoek, Namibia
Phone Number:
Region: Namibia > Khomas Region > Windhoek
Amenities:
Business Centre Fitness Centre Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotels in Windhoek
#1 Luxury Hotels in Windhoek
#2 Business Hotels in Windhoek
Price range (per night): $162 - $308
Hotel Class:5 star (5*)
Reservation Options:
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Hilton Windhoek
Rev. Michael Scott St
Windhoek
Namibia
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