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Alisa Hotels North Ridge

3.0 of 5
21 Dr. Isert Road | North Ridge, PO Box 1111, Accra, Ghana
Hotel amenities
Alisa Hotels North Ridge
Ranked #36 of 77 hotels in Accra
3.0 of 5 stars 50 Reviews
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50 reviews from our community

    Trip type
Traveller rating
    11
    13
    12
    7
    7
Date Rating
London, United Kingdom
1 review
5 of 5 stars Reviewed 22 May 2012

Room food staff were all top class, management very polite

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London, United Kingdom
1 review
5 of 5 stars Reviewed 22 May 2012

I had an excellent stay, staff really helpful, rooms very nice and comfortable, food great.

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1 review
4 of 5 stars Reviewed 30 April 2012 via mobile

Stayed at Alisa north ridge last year and April this year on a business trip to Ghana from the UK. The service last year was great but the improvement this year was fantastic. Although it was a long way from home, the staff were very friendly, the conditions of the room and service was excellent. Had lunch a few times... More

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Flossworld
1 review
1 of 5 stars Reviewed 25 April 2012

The worst hotel!!! I stayed here in March and had the worst experience from the bathroom being gross, to having no towels being left as the maid forgot them; to not having our clothes returned from being laundered and dry cleaned, on time! Do not, I repeat, do not stay here...

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5 of 5 stars Reviewed 12 April 2012

Stayed there for 2 weeks during Xmas 2011. hotel staff is great and especially the food. they also serve the best local food in their restaurant. the room were great, worth 4 stars for a 3 star hotel. service was also great, if i needed to go somewhere, their hotel staff drivers would take me around. great job. i would... More

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Management Team, Manager at Alisa Hotels North Ridge, responded to this review
26 April 2012

Dear Guest, Thank you for choosing Alisa hotel. We are grateful for your wonderful feedback. Your satisfaction during your stay with us has raise our spirits to give our very best to serve you better. We are encouraged to do more so you are always keen on Alisa hotel. We promise even better services on your next stay. More

Johannesburg
1 review
3 of 5 stars Reviewed 9 April 2012

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Management Team, Manager at Alisa Hotels North Ridge, responded to this review
26 April 2012

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Boston, Massachusetts
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 8 April 2012
1
person found this review helpful

People are great but under-trained. Smelly corridors. air conditioners that dont work, laundry comes back late, food is consistently tasteless a the chef stands and tries to figure out why people don't take it. Drinks are weak and room dirty/ Not a good experience at all,

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Management Team, Manager at Alisa Hotels North Ridge, responded to this review
26 April 2012

Dear Guest, Thank you for choosing Alisa hotel and your feedback. Without customers like you speaking out their minds, we wouldn’t know which areas are crucial to improve for the better. Management has been taken all staffs through intensive training regularly so therefore we make amends on things that hasn’t been right with you in the past. Again, we gathered... More

London
Contributor
15 reviews 15 reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 April 2012

I have stayed here 3 times on business, twice with the team and once alone. Every year, there is an improvement especially in the service behind reception and general cleanliness. The security guards are also helpful and have helped me with finding taxis a number of times. There is a car rentals desk inside the hotel so you can organize... More

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Management Team, Manager at Alisa Hotels North Ridge, responded to this review
20 April 2012

Dear Guest, Thank you for choosing Alisa hotels. We appreciate your feedback and thank you once more for patronizing us. We are where we are today because of valued customers like you. We are honored that you enjoyed your stay with us during your visits to Ghana. Thank you for also noticing and acknowledging the numerous improvements we've made, we... More

Menstrie, United Kingdom
Top Contributor
67 reviews 67 reviews
Reviews in 34 cities Reviews in 34 cities
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed 26 March 2012

This is fundamentally a good hotel. The rooms are clean and modern. The food is good. The service is courteous and prompt. My experience was overshadowed by the fact that a stranger walked into a seminar room I was in with eleven other people, and even though we removed him within twenty seconds, he had stolen my phone. We alerted... More

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Management Team, Manager at Alisa Hotels North Ridge, responded to this review
20 April 2012

Dear Guest, Thank you for choosing Alisa hotels. We regret that such an incidence took place during your stay with us. It isn't that we don’t have a good security but being the biggest business hotel in Accra, all most every day, we host seminars, conferences and product launches, therefore we always have guests coming in from various countries and... More

Dar es Salaam, Tanzania
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 10 March 2012

For 30 cedis it's not worth it. For a little bit extra you can get real quality at Mövenpick. Everything in the buffet was room temperature and just a bit off (except for the fruits) and the variety was not that great either.

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Management Team, Manager at Alisa Hotels North Ridge, responded to this review
19 April 2012

Dear Guest, Thank you for choosing Alisa hotels. Your feedback is appreciated and has been noted. Our staffs at the kitchen department were not exempted from interval training as implemented by management so be rest assured that there has been a huge change. We have an exciting event throughout the year where each month has its personality; the aim of... More

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Additional Information about Alisa Hotels North Ridge

  • Alisa Hotel North Ridge
Address: 21 Dr. Isert Road | North Ridge, PO Box 1111, Accra, Ghana
Price range (per night):* 234 AUD - 489 AUD

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