Room and hotel neat and clean. Shower and bath water pressure and temperature was extremely poor. Breakfast is ok.

Room and hotel neat and clean. Shower and bath water pressure and temperature was extremely poor. Breakfast is ok.
Spacious but plain and simple. Large room and bed. The mattress appeared to be very old. Could't get the tv to work. You are left with a air con remote on either of my visits. Aircon is turned on when you arrive and the remote is taken. Old style door knobs
This is my second stay the congress hotel since doing business in Ghana. I love it. It is friendly, service is quick compared to most other places i have lodged. Room rates are average and the facility is very clean. My colleague whow was traveled with me for the first time in Ghana was so impressed that he's taken pictures...
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I initially booked for 5 days and ended spending 34 days at this great hotel. Staff is very friendy and I enjoyed their meals every single day I was there. I also enjoyed a nice discounted room rate, which was so helpful to my budget. Management and staff have promptly attended to my needs contrary to all I have heard...
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I had read poor reviews of this place before checking in, but figured I'd just be on the lookout for additional bill charges and a bit of sloppy service. I've stayed in various types of hotels all over the world, so thought for sure I could handle it. I was very wrong.
There are a number of reasons I wouldn't...
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This guest and her respected ghanaian friend were completed rude, bully and unwelcome to our premises. First, how do you get charged $1,400 for 3.5 days stay at $189 per day. According to our records, the total charges for this guest were only $897.12, including all food and beverage. Guests changed all the time, but guests do not insult hotel...
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I am kicking myself for not reading the previous reviews more closely before using this hotel. The owner consistently plays with the hotel charges. Do not trust this hotel with your credit card, and do not trust the owner at all. He may seem seem nice at first, but he's a monster.
How much were you overcharged? How did we manipulate the number. You have agreed to pay $200, a day for a party of four for 5 days and spent 3 days, after which you and your spouse decided to check out. These guests wanted to be refunded $400, without taken in consideration, all other additional expenses, they have incurred. Where...
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Beware of this hotel. We had a terrifying experience where we raised a credit card charge dispute with the owner (he had charged us twice for only one night's stay). Screaming and verbally abusive, he locked the parking lot gate and refused to let us leave unless we paid him in cash for 2 nights-- even though those 2 nights'...
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The hotel appeared new and clean, but had the following issues:
- cold water running from showers
- hotel safes were non functional
- unavailability of staff and management
- extremely poor customer service
- change in terms upon arrival (after booking) - e.g. was promised taxi to and from airport, but hotel did not deliver
- rate quoted during...
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A colleague & I stayed in the Congress Hotel for one week in early February. There was a conference in Accra & all of the big hotels were full. We were surprised with the cleanliness; great included breakfasts; a reasonably-priced & totally reliable internet; and the Manager who went out of his way to make our stay perfect in every...
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Almost a good hotel, but ...
1. Numerous cold showers
2. Most rooms do not have working safes
3. Near daily Internet problems (somewhat common in Accra)
4. No IT staff
5. Low water pressure, which is only a problem when taking showers.
6. Owner will boot you to give room to newly arriving guests if you stay too long....
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