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Kempinski Hotel N'Djamena

5.0 of 5
Quartier Diguel Est, N'Djamena B.P. 6473, Chad
Hotel amenities
Kempinski Hotel N'Djamena
Ranked #1 of 3 hotels in N'Djamena
4.0 of 5 stars 18 Reviews
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18 reviews from our community

    Trip type
Traveller rating
    5
    4
    5
    3
    1
Date Rating
New Delhi, India
Contributor
19 reviews 19 reviews
Reviews in 17 cities Reviews in 17 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 14 March 2012
2
people found this review helpful

The Kempinski N'djamena is an adequate hotel, but far more expensive than one would expect for a hotel of its quality. But it is probably the best hotel in the city, which would explain the price. Food is adequate, but service is slow. Staff are generally friendly and helpful, except for a couple of staff at the Reception desk, who... More

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Paris
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 7 December 2011
2
people found this review helpful

This is my 4th time staying at Kempinksi N’Djamena hotel (previous stays lasted from 3 to 7 days). If you care about quality services, great food, clean rooms with AC, Wi-Fi internet, access to ATM machine and other amenities, you will not even think twice before choosing Kempinski. Everything here is done with a smile and personal touch coming from... More

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USA
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 29 June 2010
2
people found this review helpful

Having stayed in Chad for almost 1.5 years, Kempinski is easily the best hotel in Chad. Stayed at all three main hotels in NDjamena - Meridian, Novatel and Kempinski. Kempinski is easily the best! Staff is friendly, courteous and goes out of their way to ensure your stay is as comfortable as possible. The management is top-notch. All managers take... More

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Washington, DC, USA
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 27 February 2010
1
person found this review helpful

I stayed in the Kempinski for 3 days. Initially excited, as I have stayed in some very nice Kempinski hotels before, I was quickly disappointed. The room was spacious and clean, but lacked an iron/ironing board, coffee maker, internet connection, and the "mini-bar" was an empty refrigerator. I called for someone to send me an iron, and the front desk... More

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Philip Ibrahim, Assistant Director of Sales&Marketing at Kempinski Hotel N'Djamena, responded to this review
23 April 2010

Dear Sir, Thank you for your comments which give us the opportunity to improve our services for you. Please be assured that we will take all necessary steps to give you the true Kempinski Experience! Our apologies for the inconvenience, caused to you during your stay. We have implemented a new guest relations system – the Lady in Red –... More

Cork Ireland
Senior Contributor
23 reviews 23 reviews
Reviews in 15 cities Reviews in 15 cities
33 helpful votes 33 helpful votes
1 of 5 stars Reviewed 9 February 2010

Used this hotels facilities for three days from 5th to 8th of february. I have to admit did not stay in the rooms but used all other hotel facilities during our visit. As previously stated this hotel only accepts cash or American Express. There is no ATM in the hotel . The lobby and surroundings are very nice and very... More

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Philip Ibrahim, Sales & Marketing at Kempinski Hotel N'Djamena, responded to this review
11 February 2010

Dear Flynnic, thank you very much for your review and the chance to improve our service for you. We are happy that you liked the "hardware" and the garden of the hotel - thank you for your statements. Please be assured that we are sorry for letting you wait for that unacceptable length of time in our hotel. At this... More

Kuala Lumpur, Malaysia
Contributor
18 reviews 18 reviews
Reviews in 9 cities Reviews in 9 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 12 November 2009
4
people found this review helpful

Second trip to N'Djamena. Have been to all 3 major hotels in the city, stayed at the Novotel during my previous trip. (A good 2* in comparision). OK, the Kempinski is a little outside the "city centre", like a 15 minute drive.But once you enter the Lobby, you feel lke being in a real hotel. Huge entrance hall, cosy lobby... More

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Philip Ibrahim, Sales & Marketing at Kempinski Hotel N'Djamena, responded to this review
15 November 2009

Dear Mr. Clemens, thank you very much for your review. We are happy that you had liked your stay here in the Kempinski N'Djamena! Please be assured that your comments concerning internet speed and reliability have our highest attention. We hope to find a convincing solution for this soon. We remain with the best regards and look forward to welcome... More

Montreal, Canada
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 27 September 2009

The electricity is often down. No AC outside of room. The food is bad and the service is very poor. Hotel accepts only cash or Amex. Prices are high for what you get. Hotel is far from center. More

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Oklahoma
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 February 2008
2
people found this review helpful

This hotel on the surface appears to be a five star hotel. However, the overall rating should be a 3 star. The bar is very good with a very good selection of beer and liquor. The restaurant is five star. The pool area and the court yard area ire very clean on comfortable. They have a cook out on Friday... More

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Barcelone
Senior Contributor
36 reviews 36 reviews
Reviews in 32 cities Reviews in 32 cities
133 helpful votes 133 helpful votes
3 of 5 stars Reviewed 22 November 2007
2
people found this review helpful

I spent five nights in Kempinski Hotel in N'Djamena, in Txad. The hotel is correct but is not a five stars hotel. The staff is rude and it's difficult to speak with them. The rooms and the wc are ok with air conditioning. The breakfast and the restaurant are delicious. I had a problem because I couldn't pay with VISA... More

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Valence, France
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 29 March 2012
2
people found this review helpful
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Additional Information about Kempinski Hotel N'Djamena

Quartier Diguel Est, N'Djamena B.P. 6473, Chad
Price range (per night):* 226 AUD - 339 AUD

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