Stayed 4 nights at the end of May. The hotel and facilities are superb , pools and surrounding area are fabulous. The staff were extremely helpful and polite at all times and made us feel very welcome

I stay regularly at this hotel when I got to Marrakech and have for years. It has a great pool, great restaurant, and the front desk is really helpful, on the most part (there are one or two duds). The children's activities are very good and multi-lingual. Its also a great location for Marrakech. The Lounge and Spa and the... More

Great hotel with fantastic staff & facilities Stay was only flawed as we had a junior suite directly above the palais lobby area. Speakers are mounted on the ceiling in the lobby which means your silence is interrupted at 8AM and can be tough to get to sleep once you have noticed the sound again. Minor flaw in an otherwise... More

I might be biased because I stayed at La Mamounia the previous three nights but overall my experience wasn´t great, we order drinks and food at the pool which took ages to arrive and were not very good and very expensive, in general the employees were kind of rude and not very helpful. The beds are great tho (like all... More

Unfortunately, we have spent only 1 night on our way back and we hadn't the occasion to use all the facilities of the hotel like the beautiful landscaped swimming pool area... Our room had "garden view" which might lead to wrong interpretation, we had indead a view on the garden which is a piece of lawn between the building and... More

The hotel picture of the pool are exactly what you get however the service is very poor. The Pro's- Pool and day beds were great, comfortable bed in room, the service and greeting on arrival was good- massage was good The con's- Just given a key, then its try to find your room, the service around the pool was poor,... More

We picked this hotel primarily for the pool area and proximity to town. The pool is freezing, so far we have seen 2 people brave the icy waters, they didnt last long. The jacuzzi is also freezing. The beds around the pool are good and comfy with lots of cushions so you can get into some interesting sunbathing positions. Service... More

We are currently staying at the hotel and have been here for 7 nights. Positives first Beautiful pool and surroundings, lounge area etc Clean and fresh smelling throughout the hotel Negatives - quite a few unfortunately. It's the weekend and we were maxed out at the pool area today with locals and all of their children, screaming children at that.... More

I will be short - we have three girls aged 5, 4 and 12 months old. also took my parents aged 64, 72. We stayed in 2 Junior Suite room. My baby 12 months old vomited 2 mins after eaten the mashed potato from pool bar/ restaurant at the hotel. (suspect they used rotten milk/ left mashed potato outside for... More