The hotel is nice and the rooms are comfortable and spacious. We had to change the room after the first night as there was a discotheque just opposite our room and the noise was unbearable the whole night long! It took the front desk a while to organize a new room and we had to push them in general all... More

I stayed at this hotel in April 2012. It was a nice enough hotel but there were two main problems with it. First was the location. It says on the website that it is within sight of the "city walls" and a few minutes from the main square. Not quite the reality. The "city walls" are the walls that surround... More

This hotel is certainly well worth a visit, handy for the centre, airport and trips to atlas mountains. Our experience of the staff was very good -all spoke good english and were very pleasant and helpful. Sharif (apologies if spelt wrong) arranged guided trips with private guides for us which were really beneficial to our stay. He always had a... More

Great hotel situated close to Marakech. Maybe not five stars by Western standards, but a great hotel none the less. Our room was huge, with the biggest bed I have ever slept in. The bathroom was first class and the living room very comfortable with two great balconies on our suite with furniture on both. The staff were polite and... More

The minute you walk in you just know that something is missing. It's missing a soul. The staff are inconsistent and wreak of apathy. The front desk manager is charismatic and inviting enough, but the whole experience is puely transactional and lacks any substance. This place has huge potential but it is not being realised! It's a real Pitty....The large... More

We have been negotiating for several months to rent the plenary hall for a conference lasting two days and have confirmed the booking of 70 rooms by signing a contract after exchanging several emails with the booking manager.When we arrived at the hotel, we learned that our rooms were assigned to another group and the stuff lied to us pretending... More

We waited for 3 hours to get our rooms They were dirty, the towels of the previous guests were still on the floor We payed all inclusive, and everyday they tried to charge us for breakfast, lunch and diner!!! Never go there !!! More

we arrived from essaouira in the afternoon to discover this place was quite far out of town and would be a good taxi journey into the centre which was a bit disappointing as it describes it and shows it on the map as being more central. (40riel a trip) although taxis want to rip you off constantly from here and... More

Stayed here to compare it to a Riad on our first trip to Marrakech. Great value for the room and breakfast - and a great place to unwind and catch the sun - but if you want to experience Marrakech and the true spirit of Morocco you will find a riad has more character and is likely to be better... More