Appalling customer service from Hotels4U.com and Residence Intouriste. Very sad as I lived in Morocco (and for a short while in the Residence Intouriste). The hotel had been a favourite of mine, hence the resaon we choose it as a base whilst we visited family in Agadir. The hotel is now dirty, run down, is no longer cleaned or looked... More

Impressive foyer rooms huge bed gigantic all very comfortable staff very helpful except for one particularly obnoxious receptionist who disliked us because we are not French but apart from him everyone else was helpful & friendly. Location a bit remote we hired bikes to save having to get a taxi into town which was a couple of miles away and... More

This is amazing place. Not very close to a beach but staff, views, events are unbelievable. Close to big Market. There is Ocean view one side and Atlas mountains on the other. Great place for holidays. I will never forget. More

We booked this hotel as it was cheaper to book a package holiday to Agadir than to book flights on their own. We only planned on staying for the first and last night. Thankfully we had arranged other accommodation in Essaouira because we didn't like much about Agadir. We arrived late at night (probably about 2am-ish) and queued with the... More

Me and my wife have just returned and we both thought it was great value for money. Ok it was fairly basic and not a massive buzz around the place but it was very clean, friendly staff, massive apartment , nice pool area ect. I think it's all about expectations and for a last Min break I had no clompaints.... More

Staff were very polite and helpful. The hotel in generally was ok with many potential, but cleanliness was borderline if not poor-found a huge roach in our room. Sauna room and jacuzzi was being renovated, how ridiculous in such busy period. No real atmosphere as one would expect, especially in the evenings. The pool area was ok, small and simple,... More

bar staff always trying to rip you off 7.50 E for can of there pils very expensive , runners stolen by staff, pool attendant polite and helpful reception staff wer ok execpt one girl who was very helpful, security staff also helpfull and nice pool very small and freezing not heated which said it was nothing for kids and entertainment... More

Visited this hotel in August, on a half board basis. The receptionist who "greeted" us at 4.30 am, was miserable, and unhelpful. We were given a room, that smelt really stale, and damp, when we tried to put on the air conditioning unit, we had to immediately turn it off, as it was circulating a stench of stale cigarette smoke... More

I was there for a Study/work trip with friends. The apartments were lovely..... the double bed could fit 4 people...... the long in built couches were lovely.... basic kitchen..... amazing shower. We loved it. It was clean basic and big. so i had no problem with the room. they didnt change the sheets the duration of the stay though. The... More