We stayed 2 nights in 2 different rooms. This was a romantic occasion, as opposed to us returning for business travel. They ruined our experience and I feel so cheated that the option of staying somewhere I once liked, is taken away from me. The first night the room was filthy dirty and we were woken up early in the... More

Initially, I was concerned by some of the negative comments made in this forum. None of them proved to be true of our experience. We checked in late on a Saturday night and were allocated a lovely, spacious room with beautiful lead lined windows and our own balcony. I will say that the road beneath us was a little noisy... More

feels and looks Moroccan - but overall - no complaint on room or service - not like a standard hotel - lots of greenery/flowers to attract birds etc - different! near to beach - but never knew who of the locals were being polite and friendly =OR those were the same but who were out to get money out of... More

We booked to stay at the Kenzi Europa, upon our arrival there we were told by the manager they had over booked and we were eventually moved to this hotel. Initially we were disappointed as this hotel did not appear to be to the same standard as the Kenzi, which is 5-star (As per Moroccan standards) however, once we had... More

Overall, this is being rated as an average hotel due to the lack of a full lift system i.e. only the first two floors have lifts and the lack of attention to cleaning in the hotel rooms i.e. the sheets and towels are changed but the floor is not swept or wiped and the bath and toilet are not cleaned... More

I stayed at this hotel in early June and was pleasantly surprised when i walked into the lobby - it looks grand and is very spacious and airy - how different the remainder of the stay was! Reception staff checked us in quickly and we were shown to our room and told how to work the safe. We arrived around... More

We stayed here for four nights in June, the first three were booked through an agency (£135 for 3 nights HB) and the last we extended directly through the hotel, for £60 B&B. Our intention was to have a few days of rest before doing a tour of Morocco, and this hotel was perfect for that. We were quite fortunate... More

I stayed at this hotel 29th April - 6th June 2005 This was my first trip alone. I enjoyed it. I must admit that I felt terribly unlucky when the coach pulled up outside a shabby looking hotel and told us we were staying there, however upon entry my opinion soon changed - a beautiful entrance / lobby area presented... More

We arrived at the hotel quite late due to the 2.5 hour queue at the airport passport control, i has e-mailed the hotel prior to arriving asking for a king size bed with sea views. Upon checking in they initially could not find our booking, after 20 minutes of waiting we were found and told that only twin rooms were... More