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Holiday Inn Augusta West

3.0 of 5
441 Park West, Augusta, GA 30813
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Holiday Inn Augusta West
Ranked #20 of 79 hotels in Augusta
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61 reviews from our community

    Trip type
Traveller rating
    19
    24
    12
    2
    4
Date Rating
Atlanta, Georgia
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 15 May 2013 NEW

I have stayed at this location before and as usual, it never fails to please. The beds are comfortable and lobby and overall property are fairly new and well maintained. The staff is always friendly. Restaurant in Lobby is very good and worth what they charge.

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See 2 more reviews by Flyeguy for Augusta
CRESTVIEW
2 reviews
4 of 5 stars Reviewed 14 May 2013 NEW

Very clean hotel. Great staff, helpful when needed. Restaraunt nearby. Nice indoor pool and exercise room. Did not have an opportunity to try the in house restaraunt / room service. Bed and bedding very comfortable

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Corpus Christi, Texas
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 11 May 2013

The hotel is near the highway, which was very convenient for us. Good service, especially the order in room from the restaurant downstairs. The food is delicious, beautifully served and hot! Large, clean with warm water indoor pool. Lobby huge and nice decorated. Room clean and fresh. I was enjoyed this stay!

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Wiesbaden, Germany
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 8 May 2013

Rooms were fairly clean. King size bed had 2 tiny pillows on them. The wait staff was nice enough but the breakfast was terrible. The breakfast bar is hidden behind a petition and did not feel clean. If more that two people were back there it was hard to get around.

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GRAPELAND
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 7 May 2013

Holiday Inn West is a very nice hotel. Very Clean, no complaints whatsoever with room. Everything in working order. Hotel has a restaurant and bar. Easy access from interstate, and a straight shot to the main gate of Ft Gordon. Only complaint is that as a holiday inn gold member i didn't receive my welcome basket.

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See 5 more reviews by nikkytexas for Augusta
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 5 May 2013 via mobile

Hotel itself was nice. Rooms were large and clean. However, there were several youth sport teams staying and they were rude and loud. The parents put all the kids in one room and then off they went. Tried multiple times to get them to quiet down but it didn't quiet down until 3 a.m. Elevator makes ringing noise every time... More

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newport_group, Social Media Specialist at Holiday Inn Augusta West, responded to this review
6 May 2013

Thank you for staying with us and for taking the time to let us know about your stay. We strive to please our guests and we are deeply apologetic that you were faced with some inconveniences. We are currently working to improve our internet. We apologize for the sports teams and assure you that management has been made aware of... More

NSB
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 May 2013

We checked into this hotel late and found it to be clean and comfortable. The room was larger than most hotel rooms with comfortable beds. The desk clerk was efficient and helpful and even gave us a military discount. The buffet breakfast was better than expected in a restaurant atmosphere with a pleasant server. who came to the table often... More

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newport_group, Social Media Specialist at Holiday Inn Augusta West, responded to this review
6 May 2013

We're glad that you enjoyed our spacious rooms and our breakfast buffet. It's always nice to hear how accommodating our staff is. We hope you'll choose our hotel again soon. More

Northen Virginia
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 22 April 2013

Overall, this place is more of a Holiday Inn Express with a small bar/restaurant. Pros: Beds are soft Staff is friendly Convenient location to Ft Gordon Good prices Cons: "Restaurant" is more of small bar and a few tables, with limited menu. "Restaurant" was out of vodka and the pale ale beer on tap for several days! Either someone on... More

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newport_group, Social Media Specialist at Holiday Inn Augusta West, responded to this review
1 May 2013

We're pleased that you chose to stay with us and we thank you for taking the time to give us your comments and suggestions. We apologize that you were not fully pleased with your stay and management has been made aware of the issues. We hope you'll choose to give us a second chance. More

Elders
Contributor
16 reviews 16 reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 21 April 2013

The room was very clean and comfortable. The restaurant had a nice menu with good beer. The staff was excellent. There is a workout room with treadmills and there is a pool. I have one criticism which should be a warning. The wi-fi was unreliable, but my colleagues tell me that when they used their FireWire, it worked fine. So,... More

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newport_group, Social Media Specialist at Holiday Inn Augusta West, responded to this review
1 May 2013

Thank you for staying with us and for letting us know how much you enjoyed our restaurant. We apologize for the internet being so spotty, we are actively working to get this problem fixed and we hope to see you again soon. More

Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 8 April 2013 via mobile

Hotel was in a good location to Fort Gordon and restaurants. Some things in the room needed to be replaced. The curtain lining was ripped in several places. I was disappointed that it wasn't fixed due to previous reviews and responses from management that all would be replaced. Carpets were old and dirty. Other than the few issues the room... More

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See 3 more reviews by Shellbug1 for Augusta
newport_group, Social Media Specialist at Holiday Inn Augusta West, responded to this review
12 April 2013

We're pleased to hear that you enjoyed our hotel and our location. We hope to see you again in the future. More

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Additional Information about Holiday Inn Augusta West

Also Known As:
Holiday Inn Augusta West Hotel Augusta
Holiday Inn Augusta West Hotel
Holiday Inn Augusta
Augusta Holiday Inn
Address: 441 Park West, Augusta, GA 30813
Phone Number:
Region: United States > Georgia > Augusta
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #20 of 79 hotels in Augusta
Price range (per night): 96 AUD - 132 AUD
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Discover Columbia County’s best kept secret, the Holiday Inn Augusta West! Located just off I-20’s exit 194, we’re close to Augusta, Martinez, Evans Town Center and of course, Fort Gordon! We’re just minutes away from business, shopping, and historical sights. You’ll enjoy comfort and luxury in our spacious guest rooms featuring free WiFi, microwaves and refrigerators, in-room safes, 27” flat screen LCD TVs and the best night’s sleep you’ve had in awhile! Kem’s Restaurant serves only the best in American cuisine and our full-service lounge serves top-shelf liquors, wines, bottled and draft beers. Refresh yourself with a swim in our crystal-clear indoor pool, or get energized in our fitness center! For meetings and conferences, take advantage of our business center or our 1800 square feet of flexible meeting space. We’re here, ready with all you need to make your visit to Augusta a success. We’re the Holiday Inn Augusta West! ... more   less 
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Holiday Inn Augusta West
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