I want to extend my thanks to Mr. Singhal and his staff for excellent service and professionalism. The customer service was exceptional. The room was modern, clean, and comfortable. The flat screend TV was HD quality. The upgrades were impressive! Loved my three day stay and appreciate the entire hotel staff. My daughter is stationed there and I will utilize... More

hotel is dated...not kept as clean as most Sleep Inns...needs some updating badly

One more stop on my Business travels... I am just one day into my stay here and can tell I will enjoy the next 3... VERY clean room... VERY nice service... What a Great place... Shower, Wonderful... Bed , SO comfy... Desk Help. SO friendly... Very happy I booked here...

I used to frequently stay at this hotel when I visited the area on business. I have not stayed there the last couple years as the property has gone down hill, but needed a room for a last minute trip in July 2011 and decided to give it another try as many other places were full or beyond my budget.... More

I was very nervous staying here due to the bad reviews here, but I was in town for a wedding and this was the hotel with blocked rooms for guests. We ended up here because the other hotel (which I will not name) was unable to handle the fact that we were arriving a day before the wedding-block officially started.... More

breakfest is terrible! i've only seen the first floor but the carpet could use replacing. The biggest problem that i have had is that when you pay with your debt card the hold 2x the amount of the room. thats just plain crazy. I don't care what there reason is its just nuts

I was in Augusta GA for a Basketball Tournament, so we rented a room from Sleep Inn on Claussen Rd with a visa credit card. I have no complaints about the condition of the room. However, when I checked out at 10:30 a.m., my receipt only reflected the correct amount of service which was $73.00. Later that night I checked... More

Called and reserved a block of 4 rooms for a pleasure trip of friends. Guaranteed with c/c and was given a conf. # ----4 kings two nights. I was unable to go on trip but kept the block for remaining travelers. Upon their arrival they were told reservation was for only 1 night and that they would have to vacate... More

New Years Eve and we had a room next to a very noisy couple. Complained at 2:00 a.m. Nothing happened. No sleep. Tried to sleep late next morning. Had to call at 6:00 a,.m. about these horrible neighbors yelling at each other. Staff called room but would not send anyone down there. Staff member just asked us when we planned... More