I typically try to give every place I stay the benefit of the doubt but the customer service at the facility SUCKS. I booked a room based on the amenities of the room on their website. When I checked in and got to my room I discovered that the room didn't have the amenities as described on the website. I... More

We chose this hotel because we wanted 2 queen size beds which are not easy to find in hotel rooms. The website offered 2Queen beds and it was printed on my confirmation email. However, upon arriving, we found that the beds are all full-size. When we complained, she said those are queen size (ok!). We decided it must be just... More

We have stayed at this hotel several times during 2011 and have found the hotel extremely welcoming, the premises being very very clean, the rooms spacious and NOT smelling of any odors, the bathrooms have been so very clean, the linen always fresh and looking as new as ever, the beds more comfortable than what we have at home. The... More

My family and I visited my son at Fort Gordon. We stayed two nights at the comfort inn and were very happy with our stay. The beds were comfortable the breakfast had a large variety. The light in our room didnt work, so we called the front desk and they manager came in and replaced the the blub himself. Overall,... More

My family and I really enjoyed our stay. Beds were EXTREMELY comfortable. Hotel is very clean and new. Breakfast was delicious and the front desk was really helpful with directions.. Really enjoyed our stay.We will be back to stay again.

My family really enjoyed our stay here. The rooms were very comfortable and most importantly CLEAN. The front desk staff was very helpful and make excellent suggestion on where to eat. The housekeeper for our room was friendly. We come to Augusta at least every 3 to 4 months and will stay here each trip.

The property entrance is a little tricky - The Comfort shares a lot with a Quality Inn and the Quality signs are more prominent. As you approach from I-20 turn in at the curb cut just past the Waffle House or you will have to make two U-Turns to get back to it again. The same entrance serves both hotels.... More

Hotel wasexactly what we needed for the night... Very nice rooms and common area... Even though we got there late at night the employees still had a smile! Would reccomend!

The manager was rude from the first inquiry about group rates. The staff were rude and unfriendly for the most part. The front desk manager was rude and accused our team of things we didn't do. Our initial group rate turned out to be more expensive than if we'd booked it individually. There were problems checking back in when we... More