The same family has been owner of this hotel.It is outstanding. Members of the family let you know the history of the hotel which is a part of the history of Guatemala. The have kept the colonial style very well. They are good guides about what to do in town where you find a lot of things to do and... More

You would do a very good choice if you choose to stay in this hotel on your stay in Xela! The owners are very nice and kind family, who runs this place for over a century. The rooms are well maintained, clean and comfortable. We enjoyed staying in this hotel very much! Especially because of the owners hospitality and helpful... More

I traveled with a group of 28 students last week, and we spent 3 nights at Hotel Modelo. They were very friendly and helpful with everything. They offered to make boxed lunches for us in case we missed the complimentary breakfast; let us use their phone when we needed to make calls; made dinner reservations for us; provided us with... More

Such a charming lobby makes you feel as if somebody really cares about the place! Our room was ample, and delightful, as well. The breakfast room was very tasteful and the beautifully presented the breakfast was tasty, too. It was not too far from the main square, but not just a block away which probably contributes to the reasonable cost.... More

All staff we encountered were very friendly and helpful. The breakfast choices were great along with the service. Room was clean and comfortable.Location was ideal for us. Close to the main square. More

I recently stayed here for two nights, and I found the hotel a good place for the price and the location, though it could use a little sprucing up. The staff was particularly friendly and helpful. One negative - I unwittingly shared my bed with some companions (possibly bedbugs) that left me with an unhappy memory of the place. More

I had a problem with the owner...but instead of trying to find a solution (like the person at the front desk) she answered me in a really rude and irrespectful way. More

Hotel Modelo is a nice friendly place at very reasonable cost. Rooms are fairly plain, but the public spaces are very nice, Internet was fast and free, and the shower was quite good. Rooms seem to vary quite a bit. We were first taken to a room that was small and fairly dark. When we inquired about something more open... More

Service!! Wow, you never know exactly what to expect when you travel international...but what a pleasant surprise! Jose and his staff are awesome! Much of the staff speaks perfect english and they were so helpful in every way. The included breakfast is great and the food is safe for everyone! This hotel has been there for over 100 years and... More