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Porta Hotel Del Lago

2a Avenida 6-17 zona 2, Panajachel 07010 Guatemala
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Traveller (687)
Room & Suite (233)
Pool & Beach (57)
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About

#2 of 31 hotels in Panajachel
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Gold level

Welcome to Porta Hotel Del Lago, your Panajachel “home away from home.” Porta Hotel Del Lago aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.

Given the close proximity to Casa Cakchiquel (0.3 mi), guests of Porta Hotel Del Lago can easily experience one of Panajachel's most popular landmarks.

You’ll enjoy relaxing rooms that offer a flat screen TV, and you can stay connected during your stay as Porta Hotel Del Lago offers guests free internet access.

The hotel features 24 hour front desk, room service, and a concierge. Plus, Porta Hotel Del Lago offers a pool and a lounge, providing a pleasant respite from your busy day. For guests with a vehicle, free parking is available.

While in Panajachel, you may want to check out some of the restaurants that are a short walk away from Porta Hotel Del Lago, including Deli Jasmin (0.2 mi), Café Loco (0.4 mi), and Circus Bar (0.6 mi).

Looking for something to do in Panajachel? Hotel Atitlan Gardens (0.8 mi), La Galeria (0.3 mi), and Church of St Francis (0.7 mi) are some popular attractions that are within walking distance of Porta Hotel Del Lago.

Porta Hotel Del Lago puts the best of Panajachel at your fingertips, making your stay both relaxing and enjoyable.

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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Hiking
Bicycle tours
Children's television networks
Valet parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Canoeing offsite
Fishing
Table tennis
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Laundry service
Ironing service
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Room features
Allergy-free room
Desk
Dining area
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Interconnected rooms available
Private balcony
Room service
Safe
Sofa
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Harbour View
Mountain View
Languages Spoken
English, Spanish
983Reviews13Q+A100Room tips

Reviews
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Traveller rating
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Leah wrote a review Feb 2024
Healdsburg, Ca76 contributions42 helpful votes
This is a large, modern hotel with all the amenities you would expect to find. Elevator, spacious room, comfortable beds, good shower, efficient check-in and check-out. Wide view of the lake and volcanoes from our room. Convenient to restaurants and services in Panajachel. Our stay was brief, so we did not experience the restaurant or pool area.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Concierge Porta Hotels Atitlan, Atención al huésped/Recepción at Porta Hotel Del Lago
Responded 3 weeks ago
Hi Rakshi: It was an honor for us to have had you as a guest on this occasion. And how happy it makes us to know that you liked our facilities, our views and our restaurant service. We hope that on a future occasion you visit us again, you will always be welcome. Thank you for your comments Cordially,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Pieyaker wrote a review Feb 2024
Huddersfield, United Kingdom101 contributions51 helpful votes
Very comfortable modern hotel with spacious rooms. Lovely views of Lake Atitlan and the volcanoes. Generous breakfast buffet. Pool area lovely. Food was great..not overly happy expensive..fresh fish, local dishes. Well located for exploring the lake. Gardens well looked after and friendly staff.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Concierge Porta Hotels Atitlan, Atención al huésped/Recepción at Porta Hotel Del Lago
Responded 3 weeks ago
Dear Pieyaker: We are pleased to know that you enjoyed our views, our food, our facilities and the attention of our staff during your recent stay. For us, your opinion is of utmost importance, therefore we appreciate the time you have dedicated to writing your review. Cordially,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Roshaun LaForce wrote a review Feb 2024
9 contributions
+1
I stayed at Porta Hotel del Lago for a night and found it to be an affordable and clean hotel in close proximity to the main street. The staff was friendly and helpful, and the restaurant had live music in the evening. During our stay, they even projected a movie by the pool area and had s'mores for purchase. The hotel is equipped with a fitness room and a couple small, intimate hot tubs. The hotel also had some drawbacks. There was no climate control in our room, which could be difficult in some of the hotter months. The room was dimly lit and had some noticeable wear and tear. There was no safe to store valuables, and no convenient outlets by the bed. The bed and pillows were firm, and the fan was broken. The bathroom was the most modernized part of the room, with a chrome rainfall shower. The food at the restaurant was bland and average at best. Overall, I would say that Porta Hotel del Lago is a quaint and low maintenance hotel that is suitable for budget travelers who are not looking for luxury or comfort. It is similar to a 2/2.5 star hotel in the US. If you are looking for a more upscale experience, you might want to check out other options in Panajachel.
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Date of stay: February 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Concierge Porta Hotels Atitlan, Atención al huésped/Recepción at Porta Hotel Del Lago
Responded 3 weeks ago
Dear guest: We are very happy to know your experience on this occasion. We are pleased to know that you enjoyed the cleanliness of our facilities, the attention of our staff, our music and the activities we carry out especially for our guests. Thank you for taking a few minutes of your time to detail your experience and for also writing us opportunities for improvement that will undoubtedly help us. Cordially,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Aquila2013 wrote a review Feb 2024
Sandbach, United Kingdom85 contributions97 helpful votes
A hotel that I would say was built in the 1980's but still providing good accommodation even now. Very clean room and comfortable beds. From check-in to checkout, our stay was very good. The staff were hardworking, friendly and helpful. There's a nice pool area which is well looked after during the whole day. The security here was good and visitors are protected from the hawkers and the constant trail (& noise) of the huge stray dog population of the lake towns . Many thanks.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Concierge Porta Hotels Atitlan, Atención al huésped/Recepción at Porta Hotel Del Lago
Responded 4 weeks ago
Dear Aquila2013: We are very happy to know that you enjoyed our comfortable facilities and the attention of our staff. Thank you for allowing us to know your experience. Cordially,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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WorldTraveller wrote a review Feb 2024
London, United Kingdom638 contributions349 helpful votes
An excellent hotel. All rooms have lake view. They are large, well maintained, clean and elegant in an ethnic way, where everything works to perfection. Location is ideal next to the lake and in the middle of the town, a short distance from shops and restaurants or if you don’t want to walk a tuk-tuk will whisk you away for less than one dollar. We have been looked after by some of the nicest staff we have met in any hotel we have been to.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
Room Tip: Do go for a suite which command a much better view. If not, ask for a high room.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Concierge Porta Hotels Atitlan, Atención al huésped/Recepción at Porta Hotel Del Lago
Responded 9 Feb 2024
Dear WTBAA: For us it was an honor to have you as a guest on this occasion and what a joy to know that you enjoyed every detail of your stay. Thank you for taking a few minutes of your time to share your experience with us, we hope that on a future occasion you can visit us again to receive you and welcome you as you deserve. Cordially,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jeannie D wrote a review Jan 2024
Camarillo, California550 contributions146 helpful votes
This hotel was very clean and modern with nice rooms and a great shower. The food at the dinner Buffet was fair and their breakfast buffet was a bit better. The bed was quite comfortable but their pillows seem to have lots of air in them and be very thick. It was in a great location near the lake and David who came to help me with the air conditioner and the plugs provided excellent service and was timely.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Concierge Porta Hotels Atitlan, Atención al huésped/Recepción at Porta Hotel Del Lago
Responded 29 Jan 2024
Dear JeannieD_12: We are pleased to know that during your recent stay with us you enjoyed the cleanliness of our facilities, our food, our amenities and the attention of our staff. Thank you for the opportunity you give us to learn about your experience, it is a pleasure to know that we have met your expectations and we want to tell you that you will always be welcome at our facilities. Cordially,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sam F wrote a review Jan 2024
Brooklyn, New York55 contributions33 helpful votes
This is a top hotel in Pana and the hotel was nice and the rooms were spacious (stayed in a suite). We did have a bit of a struggle with hot water in the shower but running it a few minutes before made it ok, still not great) Pool area was nice but the pool was a bit worn out. Overall, would recommend staying here but not the most luxurious hotel
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Date of stay: January 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Concierge Porta Hotels Atitlan, Atención al huésped/Recepción at Porta Hotel Del Lago
Responded 29 Jan 2024
Dear samf7486: Thank you for choosing us as your destination in Panajachel, we are happy to know that you liked our rooms and facilities. We are working with the hot water issue and appreciate the opportunity you give us to improve. We hope you visit us at a future opportunity. Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Spud800 wrote a review Jan 2024
Cambridge, United Kingdom164 contributions69 helpful votes
This hotel has the most amazing views over the lake and is situated in a fantastic position. The staff at breakfast are so lovely and helpful smiling friendly and efficient more than I can say for the reception unhelpful got to the point that we just thought of them as downright rude. The hotel is mainly used for large groups coming in for lunch and a swim or to stay one night which the hotel do very well but it is at the expense of guests staying as a couple as the intrusion on any rest by the pool or maybe a nice dinner are shattered. The food is good wholesome but basic but they are catering for large groups but not a problem as so many restaurants in the town which are excellent. The hotel is very clean and well presented the bedrooms in need of modernising but with the views we had a very minor note. Would I stay here again yes for one night but not as a base but the hotel does not pretend to be anything but a transitional base for sightseeing for large groups they do not understand the concept of looking after guests not on that arrangement.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Music so loud by the pool unable to read.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Concierge Porta Hotels Atitlan, Atención al huésped/Recepción at Porta Hotel Del Lago
Responded 13 Jan 2024
Dear Spud800: Thank you for your feedback, it was an honor for us to have you as a guest and to know that you enjoyed your stay. We appreciate the opportunity you give us to improve. Cordially,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ravi A wrote a review Jan 2024
Orefield, Pennsylvania401 contributions201 helpful votes
This hotel at the almost the end of the main avenue of Panchel - a hidden jewel. You can walk to downtown easily Neat and clean hotel with all the modern amenities. Extremely friendly and helpful staff. Food served at dinner and breakfast - large variety and very tasty food.
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Date of stay: January 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Concierge Porta Hotels Atitlan, Atención al huésped/Recepción at Porta Hotel Del Lago
Responded 13 Jan 2024
Dear RaviA651: We appreciate the time you have taken to share the experience of your stay with us. It fills us with satisfaction to know that we have exceeded your expectations and that you have enjoyed the comfort and cleanliness of our facilities. We hope to see you soon, you are always welcome. Cordially,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ConstantTrekker wrote a review Jan 2024
Miami Beach, Florida119 contributions24 helpful votes
+1
LIKES: The location is excellent, right on the lake, and all rooms face the lake. Staff/service was good/average, as staff was generally accommodating and eager to assist, as needed. Antonio in valet/front door was particularly eager to assist and was so nice (star employee in my opinion). In addition, the woman at the egg station knows how to make great eggs/omelets! Overall, the breakfast buffet was pretty good. My junior suite room and bathroom (421), although dated, was huge and nicely appointed and very comfortable, including the chaise couch. It was also clean. The suites have A/C, and it worked great; however, I don't think the regular rooms have A/C. Limited noise issues in the room. You will hear the music from the pool area, but, it shuts off at around 10pm. I also could hear toilets flushing and showers running, and people walking in the suite above, but those noises rarely bother me. DISLIKES: Although staff and service were good/average, I never felt welcomed, as it all felt a little mechanical and emotionless as if they were just going through the motions. It could have been a language issue, though, as English is not widely spoken by staff, although they do try! The gym was a let down for weight training; it's very small and only has a 2-side universal standup machine (looked new) and dumbbells in 5lbs increments from 5 to 25. The universal machine was not smooth and only had two handle attachments. In addition, the gym had no mats and only one bench. As mentioned, my room, including the bathroom, were dated, and the furniture were worn.
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Date of stay: December 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Concierge Porta Hotels Atitlan, Atención al huésped/Recepción at Porta Hotel Del Lago
Responded 13 Jan 2024
Dear ConstantTrekker: We are very happy to know that you enjoyed the attention of our staff, the food, and the cleanliness of your room. For us it was a real pleasure to have had you as a guest on this occasion, thank you for taking the time to share your experience with us and for the opportunities for improvement that you give us. Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
AU$171 - AU$262 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
porta hotel panajachel
LOCATION
GuatemalaWestern HighlandsSolola DepartmentLake AtitlanPanajachel
NUMBER OF ROOMS
100
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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PORTA HOTEL DEL LAGO (AU$171): 2024 Prices & Reviews (Panajachel, Guatemala - Lake Atitlan) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Porta Hotel Del Lago
Which popular attractions are close to Porta Hotel Del Lago?
Nearby attractions include La Galeria (0.4 km), Hotel Posada de Don Rodrigo Museum (0.2 km), and Casa Cakchiquel (0.5 km).
What are some of the property amenities at Porta Hotel Del Lago?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Porta Hotel Del Lago?
Top room amenities include a flat screen TV, a desk, and a dining area.
What food & drink options are available at Porta Hotel Del Lago?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Porta Hotel Del Lago?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Porta Hotel Del Lago?
Conveniently located restaurants include Deli Jasmin, Tuscani, and Restaurante Cakchiquel Porta.
Are there opportunities to exercise at Porta Hotel Del Lago?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Are pets allowed at Porta Hotel Del Lago?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Porta Hotel Del Lago offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Porta Hotel Del Lago?
The staff speaks multiple languages, including English and Spanish.
Does Porta Hotel Del Lago have any great views?
Yes, guests often enjoy the harbour view available here.