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Real InterContinental Guatemala

4.0 of 5
14 Calle 2-51 Zona 10, Guatemala City 01010, Guatemala
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Real InterContinental Guatemala
Ranked #5 of 47 hotels in Guatemala City
4.5 of 5 stars 74 Reviews
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74 reviews from our community

    Trip type
Traveller rating
    43
    19
    6
    3
    3
Date Rating
Washington DC, District of Columbia
Top Contributor
50 reviews 50 reviews
Reviews in 33 cities Reviews in 33 cities
161 helpful votes 161 helpful votes
4 of 5 stars Reviewed 16 May 2012

Second work trip to Guate; stayed at Westin previously and think that the Interconti was in much better shape. Nice lobby. Excellent breakfast with Guatemalan and Western food was appreciated. Great quality food. Worth noting was the great service throughout the hotel, especially at breakfast. Smiles all around; genuinely warm and friendly, I felt very welcome. The spa specials sounded... More

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Petrusguate, General Manager at Real InterContinental Guatemala, responded to this review
19 May 2012

Dear Sir, Thank you for taking the time of writing this nice review of our hotel. It always for us very pleasant to receive such comments which help us to keep our high service standard, I will take the liberty to put your comment in our info staff board as it always motivating to receive such appreciation form our guests.... More

Dallas, Texas
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 15 May 2012

I travel to Guatemala City on business several times a year and, until recently, always stayed at the Westin Camino Real just down the street. On a trip a year ago the Westin was full so I booked at the Intercon and will never go back to the Westin unless the Intercon is full! Good service (including great laundry service... More

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Petrusguate, General Manager at Real InterContinental Guatemala, responded to this review
17 May 2012

Dear Sir, Thank you for taking the time of writing this nice review of our hotel. It always for us very pleasant to receive such comments which help us to keep our high service standard, I will take the liberty to put your comment in our info staff board as it always motivating to receive such appreciation form our guests.... More

1 review
1 of 5 stars Reviewed 3 May 2012

I went for business for a few days and booked with hotels.com. The hotel was busy and decided to ignore my reservation and never bothered telling me. They let me stay the night but threw me out the following night. The hotel is outdated and dark. The camino real is much brighter and the rooms are much nicer! More

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Petrusguate, General Manager at Real InterContinental Guatemala, responded to this review
7 May 2012

Mr. Mansour Thank you for writing your comment in our Tripadvisor page. We are really sorry to hear about your experience with us which happened due to the fact that your original booking through Hotels.com never entered to our Intercontinental system surely due to some problems between the 2 systems. I know that Intercontinental worked hard to restablish the systems... More

Mexico City, Mexico
Senior Contributor
25 reviews 25 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 15 April 2012

It was my first visit to Guatemala, so we didn't know what quite to expect. Intercon turned out to be a good choice, with an attractive rate that includes a varied spread at buffet breakfast. Some parts of the hotel could have been a bit more updated (e.g. musty carpet), but all in all, it is a good service hotel.... More

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See 2 more reviews by travel-bitten-shark for Guatemala City
Petrusguate, General Manager at Real InterContinental Guatemala, responded to this review
17 April 2012

Dear "Travel-bitten-shark" Thank you for taking the time of writing this nice review of our hotel. It always for us very pleasant to receive such comments which help us to keep our high service standard, I will take the liberty to put your comment in our info staff board as it always motivating to receive such appreciation form our guests.... More

Baltimore, Maryland
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 13 April 2012

Stayed here for a business trip. The hotel was very close to the airport and had a regular shuttle. There were some very good restaurants within walking distance and the restaurants in the hotel were also very good. The breakfast was outstanding with an amazing selection of fresh fruit and pastries. More

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Atlanta, Georgia
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 12 April 2012

This was my first time in Guatemala and traveling for business. My customers are located on the Aurora airport so I wanted a hotel near the airport so they recommended the Intercontinental. This hotel is very close to the airport and they have a shuttle that is available every hour. They also coordinated a personal taxi that charged by the... More

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Petrusguate, General Manager at Real InterContinental Guatemala, responded to this review
14 April 2012

Dear Mr Stadler Thank you for taking the time of writing this nice review of our hotel. It always for us very pleasant to receive such comments which help us to keep our high service standard, Even if the outside taxis do not belong to the hotel, we are always training them in order for them to give a good... More

San Salvador, El Salvador
Senior Contributor
27 reviews 27 reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 10 April 2012

If you want to have a nice stay in Guatemala you should stay in this hotel, its really nice, clean, all the staff is nice, they are always smiling, they make you feel like home. Thanks to all the people who work in this hotel, it make me feel like home. More

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See 2 more reviews by jcmartinez777 for Guatemala City
Petrusguate, General Manager at Real InterContinental Guatemala, responded to this review
14 April 2012

Dear Mr. Martinez Thank you for taking the time of writing this nice review of our hotel. It always for us very pleasant to receive such comments which help us to keep our high service standard, I will take the liberty to put your comment in our info staff board as it always motivating to receive such appreciation form our... More

Stockholm
Senior Contributor
23 reviews 23 reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 31 March 2012

I spent more then 1 month here on business and can highly recommend the Intercontinental. Overall, the hotel is what you would come to expect from an InterContinental property. The room was comfortably decorated, creating a very relaxing atmosphere. All the staff we encountered were attentive and always cheerful. The rooms were spotlessly clean and frequently updated with fresh supplies.... More

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Petrusguate, General Manager at Real InterContinental Guatemala, responded to this review
2 April 2012

Dear "Dehetoxic" Thank you for taking the time of writing this nice review of our hotel. It always for us very pleasant to receive such comments which help us to keep our high service standard, Looking forward of welcoming again in Guatemala City Kind regards Pierre Berthier General Manager More

Dallas, Texas
Contributor
17 reviews 17 reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 24 March 2012
1
person found this review helpful

I went to Guatemala City for a work trip and the client put me in this hotel. The lobby is very open and pleasant and the front desk spoke very good English to me when I needed anything. The room was a large and open with a nice bathroom as well. The in house Internet was fast with a daily... More

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Petrusguate, General Manager at Real InterContinental Guatemala, responded to this review
26 March 2012

Dear "Texasscout" Thank you for taking the time of writing this nice review of our hotel. It always for us very pleasant to receive such comments which help us to keep our high service standard. Your comments regarding our front office staff is very pleasant and I am happy to notice that you enjoyed your stay with us. I will... More

Schnecksville, Pennsylvania
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 10 March 2012

Although I do not usually stay at 5 star hotels, due to the cost, I am here with a group so I get to experience it. This hotel staff can not do enough for you. Very professional and extremely friendly. Most speak English, however they allow me to try out my basic Spanish skills with much helpfulness on their part. More

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Petrusguate, General Manager at Real InterContinental Guatemala, responded to this review
24 March 2012

Dear Marylou Thank you for taking the time of writing this nice review of our hotel. It always for us very pleasant to receive such comments which help us to keep our high service standard. Your comments regarding our staff is very pleasant and I am happy to notice that you enjoyed your stay with us. We know that we... More

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Additional Information about Real InterContinental Guatemala

  • Intercontinental Guatemala City
  • Real Intercontinental Guatemala City
Address: 14 Calle 2-51 Zona 10, Guatemala City 01010, Guatemala
Price range (per night):* 136 AUD - 202 AUD

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Real InterContinental Guatemala
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