I've been here almost two weeks now and I have been well pleased with the services and accommodations. The office space is ideal and the extra office supplies are helpful. The pool, gym, and hot tub are fantastic. The restaurants gouged a little but overall, great experience. I will definitely continue to stay at Intercontinental.

Aging rooms, friendly service. Below every modern standard for in house TV entertainment. The hotel has reduced the quality of the services, notably for breakfast. Mediocre diner service. I do not know how long this hotel will be able to maintain the Intercontinental brand.

Strenghts point: - WOW, WOW, WOW, it's a nice Hotel, where you can have a nice stay, even if you do not have enough time to visit Guatemala City. - everything you need inside the Hotel. - Services are hi-quality and everyone seems to be carefull about you - breakfast really surprising in terms of quality and variety - swimming... More

I have stayed in this hotel several times in the past. The rooms and bathrooms are spacious, the beds very comfortable and in general the hotel is good. Personnel is very corteous and they make good efforts to try to address you by your name. Breakfast buffet at Cafe de la Paix is also good. In general both the hotel... More

Very nice hotel, 3 resturants, all with great tasting food. Nice gym. Staff very friendly and helpful. Rooms were clean, good size and had all the necessary amenities. The only issue I had was that not always the staff understood my English.

I stayed here for several days on a business trip recently. Overall I was impressed with the hotel, my room was very comfortable but on the smaller side. The bathroom was very decent with a powerful shower. I had good, uninterupted wifi and was able to do a decent amount of work, the girls in the business centre were very... More

I've stayed at several hotels in zona 10 of Guate city, and I always come back to the Intercon. The staff is remarkably courteous, the hotel common areas are comfortable, and the rooms are clean, modern, and well maintained. And who doesn't love a pillow menu!?!? Yes, you can pick the type of pillow you want to sleep on based... More

I have been to this Intercontinental before, and to other InterContinental’s all over South America. I have meet many people that work in the hotels over the years and even when they get transferred from different cities they remember me and go the extra mile to ensure that I have the best experience. As a guest I felt pampered and... More

I've been coming here for seven years and always felt welcomed and at home due to the great staff. The rooms are large, well-apointed and clean. There are four restaurants in the hotel: Cafe de la Paix (international), Tanoshii (Japonese), Saint Honore (French cafe), and the newest Picasso (mediterranean). All have very good food, but Picasso was a real treat.... More