I stayed here for three nights while I had meetings in Belize City. This was the 3rd time I've stayed at this hotel. The hotel staff was friendly and attentive, the hotel wasn't too crowded for two of those nights. The pool is great. I thought the bed was surprisingly comfortable and the wifi was pretty reliable. It's not a...
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Greetings from Best Western Belize Biltmore Plaza Mr Brian!
We would like to express our greatest appreciation for your review of our hotel. It pleases us to know that we have exceeded your expectations so much that you have returned to stay with us for a third time.
We trust that you will plan your stay at our hotel for...
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The hotel is nice enough considering it's in Belize. It's pretty clean all around. The pool area is pretty clean. You have to put a deposit of 10 bucks US per pool towel. There is a fenced in path/field/walk to do. Which is nice enough, one side is beside the garbage which is pretty ripe. The beds are not the...
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Dear Ms Marie,
We appreciate your positive comments about our pool area. It is one of our greatest attractions here that the Biltmore. We are glad you enjoyed.
Please let me clarify that the deposit on pool towels is a procedure set in place by our management to ensure that in the case of damaged, or lost towels we are...
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We stayed at the Biltmore one night as a stopover from Belize City to Ambergris Caye. We sat at the outdoor bar and shared a plate of wings with cocktails. We also had breakfast the next morning. The food was good, not great, but good enough. The room was very clean and decent sized, but very, very tired. Bath tub...
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Dear Valued Guest,
Thank you for staying with us and for sharing your experience here with others.
We are happy to hear that you have had a pleasant stay, and had enjoyed our food and drinks. Our Executive Chef and cooks aim to satisfy your taste buds. We do admit that at any accommodation establishment, there is always way for...
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/we stayed here only one night as part of a 8 day tour of Belize and Ambergris Caye, San Pedro. The room was average, but clean and the staff was very agreeable. We requested a refrigerator for our room ahead of time, however, it was not plugged in when we arrived. As this was requested for medical reasons (to keep...
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Greetings from Belize Biltmore Plaza,
We really appreciate your review of our hotel. Please know that we take to heart and consider all your comments as we make improvements to better our establishment.
We have done a thorough investigation and have penalized the housekeeper who failed to prepare your room properly . We humbly apologize for the mishap.
Please contact...
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I wanted to really like the Biltmore, as I have been here many times before for drinks and to use the pool. This was the first time I had stayed. We were only staying in Belize City one night before going south. It is convenient as it is the first hotel you reach in the City from the airport. I...
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Dear Valued Guest,
On behalf of the management and staff of Belize Biltmore Plaza I would like to express our sincere gratitude and appreciation for your participation in our customer feedback program. Your comments and contributions on how we can improve our service to you is of paramount importance. I assure you that all comments will be properly reviewed and...
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My spouse and I have stayed at this hotel twice in the last 2 years. In both cases we stayed there for one night either before or after a trip with a group. It is located fairly close to the international airport so it is a good transition point. It is ok for a very short stay. It's pros are...
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Greetings from Belize Biltmore Plaza Hotel!
We would like to express our appreciation for your review. We welcome all the comments and suggestions from our highly valued guests. They are all taken into consideration when making improvements to our establishment.
It is true that our hotel is situated closer than most other hotels to the international airport. For this reason,...
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This is probably the worst best western i have ever stayed at. The beds were uncomfterable, the staff was not very friendly, they played very loud music around the pool area. The food at the restaurant was overpriced and the two times i did eat there they seemed to have problems getting my order right. I also had lunch one...
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Dear Valued Guest,
Thank you for reviewing our property. On behalf of our entire team, I would like to apologize to you for the experience you have had with us. It is our mission to exceed your expectations; however, we have fall short here.
Please know that all your comments mean a lot to us, as it allows us to...
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Ok, quite frankly this is kind of make-do solution for staying in Belize City. I stayed here one night in December 2011 as a part of round trip through Guatemala, Belize and Mexico. Belize itself is incredibly poor country so you have to adjust your expectations. Just don't think you're buying into western standards. If this hotel will serve you...
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Dear Mr Martin,
Greetings from Belize Biltmore Plaza!
A big thank you to you for reviewing our hotel. It is always our pleasure to accommodate you here at the Biltmore Plaza. It is unfortunate, though, that you did not have the chance to experience the wonders of our beautiful jewel Belize.
We do have a lot to offer. Do you...
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I stayed a total of 6 nights during Nov. 2011 at the BW Biltmore Plaza. The hotel and restaurant staff was polite and very helpful. The food in the restaurant was always excellent. The Guest Services/Customer Relations Manager Shermadine was extremely helpful in setting up my travel schedule to the places I wanted to visit in a timely manner. I...
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Dear Valued Guest,
Season’s greetings from Belize Biltmore Plaza! We trust you are doing fine.
Thank you for taking time out to review our property. It means a lot to us. We are overjoyed to hear that you have had a great time with us here at the Biltmore.
Ms Shermadine will be more than happy to plan your next...
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I stayed for two nights and had a good experience. The room was clean and I slept comfortably and soundly. I ate several meals in the resturant and found them to be very good. Although they offerd many local dishes, I stayed mostly with familiar dishes that I knew that I could handle. The staff was very helpful and atentive.
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Dear Valued Guest,
Let me start off by thanking you for taking the time out to share your pleasant experience with others. Your comments and suggestions are highly regarded by our staff and management.
We are happy to hear that you have enjoyed your time spent with us. It is always our pleasure to host our valued guests at our...
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