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All 49 Aurora hotels »

Crestwood Suites Denver - Aurora

2.0 of 5
14090 East Evans Avenue, Aurora, CO 80014
Hotel amenities
Crestwood Suites Denver - Aurora
Ranked #18 of 49 hotels in Aurora
3.5 of 5 stars 44 Reviews
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44 reviews from our community

    Trip type
Traveller rating
    13
    9
    8
    4
    10
Date Rating
Greensboro, North Carolina
1 review
5 of 5 stars Reviewed 17 May 2012

I had the opportunity to stay with Crestwood Suites, Aurora last year and again this year. The quality of the hotel, its amenities and location are only surpassed by the people who work there. The fact that the same people who ran the hotel last year are still the same this year speaks to their committment to excellence. And the... More

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Aurora, Colorado
2 reviews
4 of 5 stars Reviewed 16 May 2012

The manager got me a good deal. I've been there so far 3 nights, and I can't complain. I'm on the 1st floor, and I'm right near the entrance, so its convenient. The rooms are pretty clean, although the floors could use a good vacuum and shampoo, but that's not terrible. The bathroom was clean along w the kitchenette. But... More

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Aurora, Colorado
1 review
5 of 5 stars Reviewed 6 May 2012

I needed a nice, clean place to stay for a couple of nights and lucked up on Crestwood Suites in Aurora. It was late but when I entered the lobby, I found it be exceptionally clean, well decorated, warm and inviting. The first friendly face I saw was Allie the front desk clerk, and she treated me with exceptional customer... More

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Crestwood Suites Aurora CO General Manager, General Manager at Crestwood Suites Denver - Aurora, responded to this review
8 May 2012

We are thrilled you enjoyed your stay here at Crestwood Suites! Thank you for recognizing Allie and her great customer service. We look forward to your next stay with us! More

Aurora
1 review
1 of 5 stars Reviewed 29 April 2012

I referred family from out of town to stay for 2 nights was charged after 2 nights vince the night manager in the aurora crestwood suites caught the mistake and did not bring it to my family attention until they were checking out then they said they needed more money. It was the clerks mistake manager said they could not... More

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Crestwood Suites Aurora CO General Manager, General Manager at Crestwood Suites Denver - Aurora, responded to this review
3 May 2012

Vanessa D, Thank you for your feedback about your stay at Crestwood Suites. We can use what you posted to encourage our employees to communicate better with our guests. I apologize for the inconvenience we caused you and your friends that stayed here. In the future we hope to eliminate miscommunication between guests and employees and make everyone’s stay here... More

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Aurora
1 review
5 of 5 stars Reviewed 19 April 2012

CLEAN ROOM, fully equipped! I've stayed everywhere from high end suites in Vegas at the Mirage to independently owned motels in Savannah, GA, as times have changed all of us . Crestwood is a pleasant surprise and met or exceeded every expectation! I am not their personal friend, nor an employee, and know them only as a guest who left... More

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Crestwood Suites Aurora CO General Manager, General Manager at Crestwood Suites Denver - Aurora, responded to this review
24 April 2012

Thank you for choosing Crestwood Suites for your hotel needs! We appreciate your business and hope you will come again soon. Also thank you for recognizing superior employees and great customer service! More

aurora
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 November 2011
2
people found this review helpful

I have been a guest here since July 2011. Yes there have been issues, at some point. However, the staff steps up and gets the problems resolved quickly. As far as the marijuana smell you can get that in just about any hotel or motel in Colorado, since alot of people here have medical marijuana cards. Before coming here I... More

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Omaha, Nebraska, United States
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 28 October 2011

Though the property is in a good location, it is dirty and mismanaged. We had a false fire alarm last weekend at midnight and from discussions with other long time lodgers we hear this is a regular problem. All the carpets should be cleaned. The desk help is not the problem this is a senior management problem. Yes, I did... More

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Crestwood Suites Aurora CO General Manager, Manager at Crestwood Suites Denver - Aurora, responded to this review
3 November 2011

Dear Guest, Thank you for your time to review our hotel on Trip Advisor. As mentioned in the review, you had concerns with mites and bed bugs during your stay. We take complaints like this very seriously and have our hotel inspected on a monthly basis. Anytime we receive a complaint, we get pest control to inspect the rooms immediately... More

Denver
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 20 October 2011

Then stay here (I do not drink or use drugs)! Yep, all you need to do is walk down the hallway and sniff the marijuana and crack fumes and you will get high for free. This hotel has a very high volume of drug users (and some will deal to you too!), which is not a good environment for children.... More

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Crestwood Suites Aurora CO General Manager, Manager at Crestwood Suites Denver - Aurora, responded to this review
3 November 2011

Dear Guest, I am sorry you experienced an unpleasant smell while staying at Crestwood Suites. Thank you for notifying us of this problem so we could get it taken care of in a timely manner. If ever you do encounter any issues or concerns while staying at our hotel, please let us know so we can address the issue in... More

Salt Lake City
Contributor
15 reviews 15 reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 October 2011

The property was called something else when I stayed here several years ago. It is a bit tired, the halls are pretty dirty/worn, the rooms ok but not great. The rooms do have a full size refrigerator, two burner stove, and a small but serviceable kitchen/work space (although the kitchen is seriously under-equipped. When I went to put water in... More

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Crestwood Suites Aurora CO General Manager, Manager at Crestwood Suites Denver - Aurora, responded to this review
18 October 2011

Dear Mikey9, Thank you for your response on tripadvisor. We have used the information you provided to improve our hotel. We did a few upgrades to the wireless computer system, as well as cleaned the hallway carpets. I apologize your stay was not as expected. If your travel needs take to you Denver-Aurora again we hope you will consider Crestwood... More

Aurora, Colorado
1 review
2 of 5 stars Reviewed 9 September 2011

It looks pretty nice form the outside but the rooms were dirty. One of the front desk girls were very helpful the other ones were rude and didn't know where anything was in Aurora. We are from New Mexico so we didn't know where anything was, so we asked and they told us they didn't know. It was a good... More

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Crestwood Suites Aurora CO General Manager, Manager at Crestwood Suites Denver - Aurora, responded to this review
18 October 2011

Dear Salenas21 Thank you for your thoughts on Crestwood Suites. I sincerely apologize that your stay was not as pleasant as expected. We were able to use the information you provided and have improved a few things at the hotel. The elevator has been fixed and the doors are no longer propped open. We also continuously train our front desk... More

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Additional Information about Crestwood Suites Denver - Aurora

  • Crestwood Hotel Denver
  • Crestwood Hotel Denver Aurora
Address: 14090 East Evans Avenue, Aurora, CO 80014
Price range (per night):* 51 AUD - 82 AUD

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Crestwood Suites Denver - Aurora
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