Needed directions and called for 2 hrs and phone was never picked up. According to front desk, she was walking around because there hardly any guest...No reasons to ask why. She showed an I don't care attitude and didn't even bother to apologize. Next day we come to our room, extremely tired from our day at Disney and our keys... More

This was our third trip to California in the last year. I was a little skeptical when booking at this motel however due to having to travel during high season and already paying double for airline tickets we wanted to save money on the hotel so we picked this hotel as it had great rates. We were there from March... More

We spend a seven days at this hotel. It was pleasure and great services from this hotel. Room rate is better than other hotels that we were staying before. Staffs are very friendly and nice, great services, beautiful location, close to freeway, close to shopping area, great continental breakfest. Overall, our family were very happy to stay in this hotel,... More

My wife booked this due to the price on a website, and was a little worried once she read the reviews. We spent a week sleeping in hotels over the summer, and they ran the spectrum, but none of them were terrible. I would rate this one on the good side overall. First of all, we had two rooms, side-by-side... More

One of the filthiest hotels I have ever been to. Carpets were filthy, the walls, the bathrooms everything was dirty, stained, old and not taken care of. The staff seem friendly but they are penny pinchers, taking our bathroom soap....luckily we had another one in the room but it was very frusterating. The tiny firdge we had was not plugged... More

Room rate is awasome, service is great, staffs are very good, location is good(close to fwy and near shopping mall area), and General Manager is very nice and how to take the customer. I heard that this hotel is use to be Best Western but now is Anaheim Hills Inn and Suites Hotel, it's better than previous I was stay... More

this is the worst hotel ever the first room smelled like pee and spiders and webs every where ants in the bathrooms and in the beds grosss. the second room was the same and the third room finally not that good but ants every where in the bathroom dont stay here bad management....

We arrived late at night on 7/12/2012 and the clerk on duty was very rude. The room smelled really bad. We had stayed when it was a Best Western and it was acceptable. Dr. Fitzgerald is partially sighted and they were rude when checking out. They evidently did not immediately process the credit card because on this months' statement they... More

First of all the second I walked in the door to my room I was hit by a spider Web. In the first room I had, there was a sticky floor in the kitchen, and the bathroom door didn't even lock. The carpet was filthy and to top it all off, the bathroom was infested with ants. As if the... More