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Loews Madison Hotel

4.5 of 5
1177 Fifteenth Street NW, Washington DC, DC 20005
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Loews Madison Hotel
Ranked #13 of 126 hotels in Washington DC
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732 reviews from our community

Traveller rating
    418
    228
    52
    17
    17
See reviews for
Families
169
 
Couples
188
 
Solo
34
 
Business
212
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Toronto, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 21 May 2013 NEW

The hotel was gorgeous. Service and management, not so great. The front desk seemed to be understaffed. For the same price, I felt that W Hotel had a much better system and trained staffs. I wouldn't mind consider staying the Loews Madison again, but will try another hotel next time I visit Washington DC.

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clarkwgriswold
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
Reviews in 12 cities Reviews in 12 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 20 May 2013 NEW

Discovered this wonderful hotel for my son's graduation weekend. I wanted somewhere a little away from the rat race of his campus on graduation weekend where the hotels fill up quickly. The staff, from the bellhops, car valets, desk staff to housekeeping, are wonderful. The hotel is tastefully decorated, well maintained and conveniently located. The only downside to the Madison... More

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See 8 more reviews by theclarkfamily3 for Washington DC
GMMadison, Hotel Manager at Loews Madison Hotel, responded to this review
21 May 2013

Congratulations! Graduation season is a very exciting time of year and we're glad to have shared this joyous occasion with you and your family. We know overnight parking in D.C. can be costly; our parking packages may be of interest during your next stay. We thank you for your review and look forward to welcoming you back to Loews Madison... More

Panama City, Panama
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 20 May 2013 NEW via mobile

A veteran of many journeys in over 40 countries in 5 continents, I won't allow mere amenities to impress me (though the Madison excels in this respect). Simply speaking, in 5-star hotels the difference is people. I arrived at 1:00pm from Boston (with a weird LaGuardia stopover, thanks Delta!) exhausted from week-end activities that took me from UMass Amherst, through... More

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GMMadison, Hotel Manager at Loews Madison Hotel, responded to this review
21 May 2013

We couldn’t be happier to hear about your recent stay. We will be sure to pass along your kind comments to our front desk agents. We sincerely appreciate your positive feedback and hope to see you again upon your return to the area - the pleasure was all ours! Warm Regards, Sherry Abedi Hotel Manager More

San Francisco
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 19 May 2013 NEW

Stayed here four nights with my eight year old daughter and my mother. I was pleased with the size of the hotel and with our room. The room was lovely and clean, I prefer smaller hotels and this fit the bill. I did not care for the hotel service. It was not friendly and the porters were rather demanding in... More

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See 7 more reviews by diversinc for Washington DC
GMMadison, Hotel Manager at Loews Madison Hotel, responded to this review
21 May 2013

We apologize for the less than satisfactory service you received during your recent stay. We strive to make each stay as comfortable and stress-free as possible and we regret to hear about the various inconveniences you experienced. Our concierge is generally able to book tickets in advance and we have taken note of your comments. Our Wi-Fi is currently in... More

Melbourne
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 18 May 2013 NEW

Stayed here for 4 nights in May 2013. As this was the last stop in a USA holiday, it's easy to compare with the previous five hotel stays; this was definitely the worst. The room (a "Deluxe two adults" room) was the smallest we had stayed in, with not even enough room to place 2 suitcases on the floor, without... More

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London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 18 May 2013 NEW

Smart sort of place on a quite corner but very central. Keys don't work and though this was well known to staff it seemed to be my problem, otherwise service good, except in restaurant at breakfast which was fussy and intrusive. All bedroom doors slammed without any though given to soundproofing the frames, so it was Very noisy at night.

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Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 18 May 2013 NEW

For the most part the room was clean, except the blinds need dusting. The bathroom was nice and the room was quiet. I didn't hear any of the other guests. The doormen were very nice, especially Romeo. He was very attentive and genuinely seemed happy. I ate at the restaurant downstairs, which was a little overpriced, but the food was... More

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New York City, New York
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 16 May 2013 NEW

I stayed here on 4/11 for a business trip. The hotel itself was very nice with several dining options. We ate both breakfast and lunch here and both meals were above average. The only issue that I did have during my stay was when I checked out, I left my suit jacket, cufflinks and tie in the room. I did... More

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GMMadison, Hotel Manager at Loews Madison Hotel, responded to this review
21 May 2013

We're very sorry to hear about your missing suit jacket. We do collect all items found in our guest rooms so we can return them as promptly as possible. Having re-confirmed with our team, a jacket was never found in your room and we apologize for the lack of communication surrounding the issue. We thank you for your feedback and... More

Cincinnati, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 16 May 2013

Very well located in downtown DC. Friendly stafff, and nice and clean. The room was on the small side but well appointed. Bar downstairs was comfortable and not noisy, so good for having a meeting over drinks.

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Tampa, Florida, United States
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 15 May 2013

I just completed a week long stay at the Loews Madison and must say I was thorougly impressed. The property was just renovated last year and has gone through a complete renovation. Service levels were outstanding and food in the restaurants were great. I had breakfast every morning and entertained clients at the bar at night. The hotel is also... More

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Hotel Summarization (Beta)

What travellers say

  • White House(117)
  • Very nice(65)
  • Great location(27)
  • National Mall(8)
  • Would definitely stay(7)
  • Metro station(6)
  • CUSTOMER SERVICE(6)
  • Front desk staff(6)
  • Picket line(5)
  • Friendly and helpful(4)

Additional Information about Loews Madison Hotel

Address: 1177 Fifteenth Street NW, Washington DC, DC 20005
Phone Number:
Region: United States > District of Columbia > Washington DC
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Wheelchair access
Hotel Style:
#10 Luxury Hotels in Washington DC
#11 Family Hotels in Washington DC
#13 Business Hotels in Washington DC
Price range (per night): 193 AUD - 474 AUD
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Federalist styled building, European atmosphere, multilingual staff; conveniently located just four blocks from the White House. ... more   less 
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Also Known As:
The Madison Hotel
The Madison Hotel Washington Dc
Madison Washington Dc
Madison Hotel Washington Dc

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Loews Madison Hotel
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