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All 123 Washington DC hotels »

Phoenix Park Hotel

3.5 of 5
520 North Capitol St NW, Washington DC, DC 20001
Hotel amenities
Phoenix Park Hotel
Ranked #29 of 123 hotels in Washington DC
4.0 of 5 stars 443 Reviews
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443 reviews from our community

What travellers say about this hotel
  • Union station(62)
  • Great location(15)
  • Capitol hill(10)
  • Very nice(8)
  • Friendly and helpful(6)
  • Rooms are clean(6)
  • Dubliner pub(6)
  • Front desk staff(5)
  • Few blocks(3)
  • Irish pub(3)
Traveller rating
    198
    155
    43
    19
    28
Only show reviews for Family (81) | Couples (115) | Business (120)
Date Rating
Coventry, United Kingdom
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 28 May 2012 NEW

Of all the hotels we stayed in a cross USA trip this was the smallest room with the highest bed. They even provided a step to stand on to get into the bed. That said it was clean, in a good location - short walk to Capitol - and had a good Irish Bar/eatery attached..

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Saskatoon, Canada
Senior Contributor
30 reviews 30 reviews
Reviews in 20 cities Reviews in 20 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 28 May 2012 NEW via mobile

The Phoenix Park Hotel was in a decent location for sightseeing in DC. Close to Union Station, down the street from the Capitol. Besides the Irish pub in the hotel and the one next door, there aren't many restaurants around. The Phoenix needs to be updated throughout as the deocr is dated and shabby, but it was clean. The shelf... More

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See 2 more reviews by 6month_winter for Washington DC
Encino, CA
1 review
1 of 5 stars Reviewed 27 May 2012 NEW

I checked in for one night and even though I reserved a room 2 weeks in advance and requested a good view, I was given a room with a view of the roof of a smaller building. When I called the front desk to request a different room, I was told the hotel was sold out. I was also given... More

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Washington DC, District of Columbia
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 18 May 2012

My spouse and I went here to celebrate his bday, stayed 1 night. The staff were wonderful and even greeted my spouse happy bday! little touches like that mean a lot. the room was small but the charm of the hotel like its front desk made up for it. Besides, the whole idea is to be romantic... right? the bed... More

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Paul Giovanini, General Manager at Phoenix Park Hotel, responded to this review
21 May 2012

Thank you for kind comments. It is always nice to hear when we have done things right and they help make your trip that much more enjoyable! Paul Giovanini General Manager More

Roeselare, Belgium
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 of 5 stars Reviewed 14 May 2012

I really agree with the last reviewer: There is only one good thing about this hotel: excellent location. We had a very, very, very small room which was almost completely filled with a double bed. Old and dusty interior. Room service trays stayed in the gangway for hours and hours. There was no wifi in our room, although 'free wifi'... More

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See 2 more reviews by dexterraypodolski for Washington DC
Paul Giovanini, General Manager at Phoenix Park Hotel, responded to this review
21 May 2012

It distresses me to hear that you experienced problems during your stay and did not feel that you received a satisfactory response to your challenges. I am aware of the feedback we have on the handful of cozy rooms we have in the hotel and while some travelers do not mind the size of the rooms I understand that others... More

Philadelphia
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 10 May 2012
1
person found this review helpful

First, in fairness it needs to be said that I was not an overnight guest but rather attended a conference at the hotel. From the website, the hotel looked wonderful yet alas the experience was not. And thankfully I did not choose to spend $350/night to stay as others did. Upon arriving, the man at the front door was chatting... More

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Paul Giovanini, General Manager at Phoenix Park Hotel, responded to this review
21 May 2012

I have shared your comments with the management team of the Dubliner Restaurant & Pub. They lease the space from the hotel and while they are a seperate entity we recognize that the public bathrooms for the hotel are located in the restaurant. I am working with their management team to come up with a better solution to ensure all... More

Miami, Florida
1 review
5 of 5 stars Reviewed 9 May 2012

The location was perfect. The hotel is dated; however it was very clean, accomodating and the staff quite courteous. The proximity to Union Station was outstanding. While some hotels in the area charge up to $35/day for parking, we paid $22/day and never moved the car again until our departure. The eateries at Union Station came in handy and having... More

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Melbourne, Australia
Contributor
12 reviews 12 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 8 May 2012

This hotel is very close to Union Station. We caught the train from Reagan airport & it was a relatively easy walk with our luggage to the hotel. All the staff, from the guys at the desk to the bell boys, were very friendly & helpful. The free Wi-Fi was great! Our room was fairly small, but we had a... More

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See 7 more reviews by kezdez143 for Washington DC
mbaye ndour, General Manager at Phoenix Park Hotel, responded to this review
8 May 2012

Glad to hear you had a great visit in Washington DC. Our location really is superb allowing you the ability to walk to all of the major sites and attractions. And the beds... It's very true they are wonderfully comfortable and perfect to help you rest up for your next day of activity! Paul Giovanini General Manager More

Weston, CT
Senior Contributor
29 reviews 29 reviews
Reviews in 20 cities Reviews in 20 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 7 May 2012

$149/night for a decent hotel in Washington DC? Even when you add in those crazy DC taxes, this is a great deal. Location: just a few blocks from both Congress and Union Station - perfect! The rooms are definitely so/so. My first room was so small that claustrophopia set in. Fortunately, the front desk was happy to move me to... More

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See 2 more reviews by wisewoman15 for Washington DC
mbaye ndour, General Manager at Phoenix Park Hotel, responded to this review
8 May 2012

I'm glad to hear you had a good experience at the Phoenix Park Hotel and we are thrilled to hear that you will be staying with us again the next time you return. I appreciate your feedback on the size of some of our rooms. I have recently taken over as the General Manager at the hotel and I am... More

Rochester, MN
Top Contributor
87 reviews 87 reviews
Reviews in 48 cities Reviews in 48 cities
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed 5 May 2012

Right across from Union Station, the location can not be beat, but the hotel is old and each of the rooms has a different shape. Some are spacious with two windows, others are dark and cramped with one small window that looks out into someone else's window - thats what we had. One small trash can, tiny bathroom and a... More

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See 6 more reviews by xiphoid76 for Washington DC
mbaye ndour, General Manager at Phoenix Park Hotel, responded to this review
8 May 2012

I appreciate your unvarnished comments. As the new general manager at the Phoenix Park Hotel I want to assure you that I will be using your feedback to assess the needs of the hotel and to make improvements to enhance the guest experience. As a historic landmark we want to preserve the classical feel of the building but improve the... More

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Additional Information about Phoenix Park Hotel

  • Phoenix Park
  • Phoenix Park Washington Dc
  • Hotel Phoenix Park
  • Pheonix Park
Address: 520 North Capitol St NW, Washington DC, DC 20001
Price range (per night):* 156 AUD - 530 AUD

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