The hotel was clean and the rooms was nice. I booked 5 rooms and checked with reservations several times before my arrival. Luckly my rooms were available when I arrived, but the reservations on payments of the rooms went wrong on one room. I spoke to the front desk manager and he advised me that the problem would be taken... More

We had a Great experience. Always got a hello and goodbye and they even called us by name. They had a taxi there when we needed it and helpful hints to get around the city.Clean throughout and a nice place for dinner. And the warm cookies were a great treat.

Got to the hotel around 11 p.m. Friday night. The valet was awful, did not help with luggage and could barely speak English. The check-in staff was super rude because we booked on Priceline and would not give us a king-size room. The lamp in our room also wouldn't turn off so we had to unplug it from the wall.... More

Some of the rooms have a serious problem with noise in the air conditioning, even when "off". The staff were very helpful in finding a quiet room. The location is fine and the breakfast is good. Blablablabla Blablablabla Blablablabla Blablablabla

Did not had a good experience. For a good price we expect a good service as well. No free internet($10), no free parking($39) ,Inside room coffee refill was also not provided, when requested at desk, the lady generously said to come down and she will do us a 'favor' of giving some coffee and cream. She also suggested to go... More

When you go beyond the "fancy entrance" you find a one star hotel. It is not good for a hotel of that class to cut expenses and earn the maximum of money just leaning on a very motivated and professional staff. I stayed two nights for business with husband and had barely no room to even walk around the front... More

Overall clean, updated hotel with courteous and friendly staff. Hotel located within walking distance to the Smithsonian, central mall, National Gallery, etc. Upon entering the hotel room, the space for the bed and desk area was adequate and furnished as expected, but when I opened the bathroom door I discovered a very tiny space making it difficult to maneuver. I... More

Good: Great breakfast (omlet bar), fun happy hour if you feel like staying in and clean rooms. I've never had any issues with customer service at this DoubleTree and overall enjoy my stays when visiting DC. Bad: Gym lacks major luster. AC/Heat constantly stays on. Normally you can hit head at 69 degrees and when it gets to 69 it... More

We enjoyed staying at this Double Tree hotel at the end of April. The entire staff was cordial and helpful. The room was nicely furnished. The beds and pillows were very comfortable. The bathroom, while very new and clean, was quite small, but very nice with new, fluffy towels. The buffet breakfast was very good, and a good value when... More