Nothing wrong with the Hotel. Clean, very good showers etc and food perfectly adequate. I would have no problems with staying there in the future. Go for it!! More

We stayed at this hotel overnight as part of an excursion which was fine as we could enjoy the romance of the adventure, the doors were old and creaky and the rooms were basic where nothing worked, but the maid had tried hard, it was clean and she'd made towel sculptures.The other staff werent particularly friendly and the buffet was... More

This hotel is in a stunning location, high on the hills in the forest above Trinidad. We stayed here on the Santa Clara, Trinidad, Forest Trek excursion from Varedero. There is not actually anything really wrong with the hotel, just also there is not alot right. It is basic, clean, the beds are comfortable, and the resturant food is edible.... More

The room ladies certainly make a big effort with the bed covers and towels to make the rooms look nice and different with swans, babies and putting a blanket inside my nighty to look like someone lying on top of the bed. The rooms in the main hotel building had balconies but noise from what looked like holiday camp blocks... More

I stayed at Los Helechos as part of a two-day Cienfuegos-Trinidad-Topes des Collantes tour we booked through our resort in Varadero. I should add, the tour was a lovely two days even for a person like me, who doesn't usually do so well on structured tours! Overall, the hotel was quite adequate. The staff were helpful and efficient. Unlike Varadero... More

We stayed here for 2 nights and were dreading it after reading the reviews. However the room was ok . Everything worked , fridge, tely, shower, a/c, plugs , and it wasn't dirty. We stayed on the second floor of the right block. The entrance to our block and the stairs up to the room were a bit dismal .... More

this hotel was booked for us by the british heart foundation, as part of our trekking adventure through the cuban countryside, the only reason i would ever tell anybody to stop at this hotel is because, its in the most Amazing location , however we knew before arriving that it was a bit of a hell hole, so we (... More

My friend and I stayed overnight at this hotel as part of the Trinidad overnight trip that we booked with our Thomas Cook rep back in Varadero. Check in was fairly hassle free and we were given a complementary drink of rum and coke. However, when we arrived at our room, i started to worry. The doors weren't very secure... More

We stayed here for one night as part of the Trinidad Rambo Tour from our stay in Varadero. It was appalling. The rooms had damp uneven ceiling tiles, gaps in plasterwork, damp walls, very unsafe electric switch in the bathroom, leaky shower, gap at the top of the door. I hated every moment I stayed in the room. I hate... More