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All 28 Kaunas hotels »

BEST WESTERN Santakos Hotel

4.0 of 5
J. Gruodzio Street 21, Kaunas 52316, Lithuania
Hotel amenities
BEST WESTERN Santakos Hotel
Ranked #3 of 28 hotels in Kaunas
4.5 of 5 stars 64 Reviews
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64 reviews from our community

    Trip type
Traveller rating
    28
    28
    5
    2
    1
Date Rating
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 27 May 2012 NEW

its a very nice hotel, nice people, very good food at the hotel bar. stayed there for business purposes, had a very nice room with a big bed, a little fridge, a nice bathroom and engouh space. the hotel is an old industry building or something similar. it has a really nice charme More

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Inga Kerbelyte, General Manager at BEST WESTERN Santakos Hotel, responded to this review
28 May 2012

Thank you for your feedback and nice words towards our hotel. We'd love to welcome you again! BEST regards, Inga Kerbelyte Managing Director BEST WESTERN Hotel Santakos More

Vilnius, Lithuania
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 20 May 2012

We spent our second stay in this hotel in the last year this week-end and the hotel is still very good. Location is perfect, rooms are very nice and comfortable. Ths staff is nice but not extremely knowledgeable in terms of touristic information, a little training would probably help. Main weakness is anyway the breakfast : toasts but no toasters,... More

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Inga Kerbelyte, General Manager at BEST WESTERN Santakos Hotel, responded to this review
21 May 2012

Dear Guest, Let me start by thanking you for writing a review regarding your recent stay at the BEST WESTERN Santakos Hotel. I apologize for not exceeding your expectations with the breakfast. We strive to ensure each and every guest experience is satisfying, so we are taking your feedback to heart and focusing on improving. It is our hope that... More

Birmingham, United Kingdom
Senior Contributor
36 reviews 36 reviews
Reviews in 13 cities Reviews in 13 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 17 May 2012

We really enjoyed our stay at this Hotel. Our first impression was not positive, it seemed like the Hotel was in a dark and dingy street and we wondered where we had landed! However, the location is excellent, at the end of the road is the pedestrian street, where within minutes you are in the old town in the opposite... More

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See 3 more reviews by TMTLTBMG for Kaunas
Inga Kerbelyte, General Manager at BEST WESTERN Santakos Hotel, responded to this review
21 May 2012

Dear Guest, thank you for your feedback regarding your stay at the BEST WESTERN Santakos hotel. It was a great pleasure to serve you. We would love to see you again at the BEST WESTERN Hotel Santakos! Wishing you a lovely day, Inga Kerbelyte Managing Director More

Bloomsburg, PA
Senior Contributor
30 reviews 30 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 May 2012

I stayed here for two nights. My room was fine...but hot because I was on the 5th floor. It spelled a bit fruity when I entered! The rooms need to be updated with better linens. The breakfast was very good and consisted of assorted meats, cheeses, pickles, tomatoes. The chocolate croissants were my favorite! More

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See 23 more reviews by Karolinute for Kaunas
Inga Kerbelyte, Manager at BEST WESTERN Santakos Hotel, responded to this review
7 May 2012

Dear Guest, thank you for your respond regarding your recent stay at our hotel. We value it as it helps us to improve the services we provided at our property. We would love to see you again at the BEST WESTERN Hotel Santakos! Wishing you a lovely day, Inga Kerbelyte Managing director BEST WESTERN Hotel Santakos inga@santakahotel.eu More

Contributor
15 reviews 15 reviews
Reviews in 9 cities Reviews in 9 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 May 2012
2
people found this review helpful

Kaunas needs some major hotel refurbishing, nothing worth while..... Best western is your best bet if you're in Kaunas. Rooms ok, service good, food at the hotel very average. The hotel is centrally situated so if business is in town it's convenient, otherwise ones better off in Vilnius. More

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Inga Kerbelyte, Manager at BEST WESTERN Santakos Hotel, responded to this review
3 May 2012

Dear Alexis, thank you for writing this review regarding your recent stay at our hotel and your kind feedback ragarding our hotel. On behalf of our entire team, I would like to apologize for not exceeding your expectattions with our food. We will be using your feedback to implement improvements to ensure we offer a better experience for all our... More

Lichfield, United Kingdom
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 27 April 2012

The Hotel is situated just off the main thoroughfare called Laisves Alega which is a pedestrianised road 1.5KM long with bars, restaurants and shops along its length. This leads onto the old town where there is more of the same. The Hotel itself is in an old converted building so changes in ground level are frequent and rooms have odd... More

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Inga Kerbelyte, Manager at BEST WESTERN Santakos Hotel, responded to this review
3 May 2012

Dear Mr. Andrew, Thank you for your rewiew regarding your stay at our hotel. It is very important to us and we value your feedback. By telling us what you liked and dislaked about your stay, you are helping us deliver a superior experience for you and other guests inthe future. Thank you once again and we hope you will... More

Finland
Senior Contributor
22 reviews 22 reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 April 2012

Santakos hotel is situated between old town and pedestrian street of Kaunas. Shopping center Akropolis is 10-15 minutes away by walking (via pedestrian street), so situation of the hotel is good. Standard rooms (twin/double) are good sized and bathrooms are spacious enough. Rooms are nicely decorated and cozy. Personnel is friendly and helpful and you can pick a Kaunas in... More

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See 2 more reviews by JGrFinland for Kaunas
Inga Kerbelyte, Manager at BEST WESTERN Santakos Hotel, responded to this review
17 April 2012

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More

Woodmere, New York
Senior Contributor
35 reviews 35 reviews
Reviews in 25 cities Reviews in 25 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 16 March 2012
1
person found this review helpful

This hotel is in walking distance of old town Kaunas as well as the new area. It is centrally located to everything. The rooms are really nice, beds are comfortable, quiet and the bathroom floors have radiant heat. The people are very nice. The breakfast is basic but enough. There are many coffee shops close by. The new mall is... More

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Inga Kerbelyte, Manager at BEST WESTERN Santakos Hotel, responded to this review
17 April 2012

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More

aberdeen
Contributor
13 reviews 13 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 12 March 2012

The No 29 bus, the stop is left outside the airport, (purchase ticket from shop at right before leaving airport,1.80 Litas each,1 way) it takes you along the longest straightest road I have ever been on, it stops frequently and takes a good 40 mins, not a problem for us as when not in a hurry we get plenty of... More

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See 4 more reviews by 9alanwicker for Kaunas
Inga Kerbelyte, Manager at BEST WESTERN Santakos Hotel, responded to this review
17 April 2012

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More

Doncaster, United Kingdom
Top Contributor
75 reviews 75 reviews
Reviews in 31 cities Reviews in 31 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 20 February 2012
1
person found this review helpful

Spacious rooms and free and quick wifi. Room was warm with good temperature controls (important as it was -14C outside). Good quiet location but still close to the sites. Restaurant had tasty and good value snack menu (I had some delicious BBQ chicken wings and toasted sandwiches). Continental breakfast in the morning was okay - not kind English tend to... More

Was this review helpful? Yes
Inga Kerbelyte, Manager at BEST WESTERN Santakos Hotel, responded to this review
17 April 2012

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More

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Additional Information about BEST WESTERN Santakos Hotel

  • Best Western Kaunas
  • Kaunas Best Western
Address: J. Gruodzio Street 21, Kaunas 52316, Lithuania
Price range (per night):* 74 AUD - 94 AUD

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BEST WESTERN Santakos Hotel
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