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BEST WESTERN Hotel Hungaria, Budapest

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BEST WESTERN Hotel Hungaria

4.0 of 5
Rakoczi Ut 90, Budapest H-1074, Hungary (Erzsébetváros)
Hotel amenities
BEST WESTERN Hotel Hungaria
90 traveller photos
Ranked #154 of 334 hotels in Budapest
3.0 of 5 stars 360 Reviews
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360 reviews from our community

    Trip type
Traveller rating
    31
    130
    113
    59
    27
Date Rating
Senior Reviewer
8 reviews 8 reviews
“weak”
2 of 5 stars Reviewed 18 May 2013 NEW via mobile

the installations is good but old, the room carpet is dirty, the breakfast is paid apart and is weak, we reserved no smoking room, they gave us a smoking room, the bathroom has a bathtub and curtain is very bad, it glues on the body, the price is high for that, the walls is very thin, there are noise all... More

Was this review helpful? Yes 1
BelaCsapo, Front Office Manager at BEST WESTERN Hotel Hungaria, responded to this review
22 May 2013

Thank you for your comment regarding your recent stay in our hotel. It helps us a lot receiving the opinions of our distinguished guests, with this experiences we can improve our services further. The installations are not brand new but we keep them in order and clean. We provide American/buffet style breakfast with wide range of different cold and hot... More

Tbilisi, Georgia
1 review
“Definitely not a 4 Star Hotel!!!”
1 of 5 stars Reviewed 17 May 2013

The hotel is very old! Old furniture, and sheets, carpets, curtains and towels. The breakfast area smells horrible, could eat anything (by the way found a HAIR in salad), the coffee is horrible (you have to do it yourself with packet of Nescafe!). It's too noise, could not sleep as you hear everything from the streets. Spa and wellness center... More

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BelaCsapo, Front Office Manager at BEST WESTERN Hotel Hungaria, responded to this review
21 May 2013

Thank you for your comment the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologise for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the... More

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Tbilisi, Dushet'is Raioni, Georgia
1 review
“Very old and dirty”
1 of 5 stars Reviewed 17 May 2013

Relatively old and not renovated, the only advantage of the hotel is the location - very close to the city center. With the terrible breakfast - awful smell in the breakfast area, hair in the salad. The whole army of people eating together like in a public cafeteria. Rooms are very dusty and get ready for a terrible insomnia, the... More

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BelaCsapo, Front Office Manager at BEST WESTERN Hotel Hungaria, responded to this review
21 May 2013

Thank you for for your comment regarding your recent stay at our property. On behalf of our entire team, I would like to apologise for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More

Qiryat Yam, Hefa, Israel
2 reviews
“Not so bad!”
4 of 5 stars Reviewed 16 May 2013

Not so bad. Breakfast was good (for me). Rooms are clean. You have Wi-Fi. Service was good also. If you wanna stay, don't take 4 or 5 floor, cause each of them is half-floor. If you are going to Metro - go to Blaha Luzha - more safety.

Was this review helpful? Yes
BelaCsapo, Front Office Manager at BEST WESTERN Hotel Hungaria, responded to this review
21 May 2013

Thank you for your comment. We are glad to hear that you had good experiences in our hotel. You are always welcome here. Best regards Béla Csapó FOM More

Kiev, Ukraine
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Soviet-time style place”
2 of 5 stars Reviewed 12 May 2013

We had no choice to do. Never next time. The onle positive thing was breakfast , quality, but the table covers were dirty, it looks like they are never changed.It is the place for the touristic groups - las time I saw such amount of people eating together while in the Soviet Army. We had to pay a deposite of... More

Was this review helpful? Yes 1
BelaCsapo, Front Office Manager at BEST WESTERN Hotel Hungaria, responded to this review
15 May 2013

Thank you for sharing your opinion regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More

Geneva, Switzerland
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“Tired and depressing”
2 of 5 stars Reviewed 11 May 2013

Old and not renovated, felt quite depressing and not cheap (at least the rack rate i paid). Location not very good or safe, only plus is that it us very near to the train station. Room quite dirty. Staff at the reception was correct.

Was this review helpful? Yes 1
BelaCsapo, Front Office Manager at BEST WESTERN Hotel Hungaria, responded to this review
15 May 2013

Thank you for your comment regarding your recent stay at our property. On behalf of our hotel, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We can... More

Jerusalem, Israel
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
“average hotel, good location, graet service”
3 of 5 stars Reviewed 22 April 2013

We stayed there for a summer vacation. Excellent location, close to the center and the old town. Standard breakfast that repeated it self every day...there is no diversity to choose from. all in all, The hotel is quite outdated and the same for rooms. the staff was very freindly and nice, helpfull.

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BelaCsapo, Front Office Manager at BEST WESTERN Hotel Hungaria, responded to this review
24 April 2013

Thank you for your opinion regarding your stay in our property. We agree that the centre of the the town is easy to reach from our hotel but the old town is on the other side of the river. We provide buffet breakfast every morning and I don't think there is no diversity to choose from the wide range of... More

Winchester, United Kingdom
Senior Contributor
33 reviews 33 reviews
30 hotel reviews
Reviews in 28 cities Reviews in 28 cities
20 helpful votes 20 helpful votes
“Hotel for students only!!”
1 of 5 stars Reviewed 20 April 2013

I stayed here for 2 nights on a Business trip On entering the hotel in the lobby it was wall to wall with students! Check in was slow as at first they were unable to locate my booking, which was found eventually. I asked for a non smoking room on a high floor and was given room 215 on the... More

Was this review helpful? Yes 1
BelaCsapo, Front Office Manager at BEST WESTERN Hotel Hungaria, responded to this review
23 April 2013

Thank you for sharing your opinion regarding your recent stay at our property. On behalf of our entire team, I would like to apologise for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More

London, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Great Value for Money!!!”
5 of 5 stars Reviewed 20 April 2013

After reading a few satisfactory reviews on this hotel, I was a bit unsure about how my stay would turn out however, it's been a great few days. The rooms are large & equipped with all you need including tea/coffee making facilities, which you seldom find in hotels in Europe. The staff at the hotel are pleasant & very helpful.... More

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See 2 more reviews by Vinal P for Budapest
BelaCsapo, Front Office Manager at BEST WESTERN Hotel Hungaria, responded to this review
22 April 2013

Thank you for your opinion shared with other travellers. We try to do our best to serve our guests, they are always welcome here. Béla Csapó FOM More

Haifa, Israel
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
“does not match the description”
3 of 5 stars Reviewed 17 April 2013

positive - good location, breakfast ,clean room negative - staff not friendly enough, shower bath broken,wi-fi very bad, take deposit 50 euro,air -conditioner not work (just in summer) -closed window - stuffy ,open - noisy.

Was this review helpful? Yes
BelaCsapo, Front Office Manager at BEST WESTERN Hotel Hungaria, responded to this review
19 April 2013

Thank you for your opinion regarding your recent stay in our hotel. We are glad to hear that you were satisfied with the location of the hotel, with the breakfast and with the cleanliness. Regarding your negative experiences we sincerely regret that you have the feeling that the staff is not enough friendly. Unless we don't know any concrete facts... More

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Additional Information about BEST WESTERN Hotel Hungaria

Also Known As:
Best Western Hungaria
Best Western Budapest
Budapest Best Western
Address: Rakoczi Ut 90, Budapest H-1074, Hungary
Region: Hungary > Central Hungary > Budapest > Erzsébetváros
Amenities:
Bar/Lounge Fitness Centre Pets Allowed Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#85 Luxury Hotels in Budapest
Price range (per night): 64 AUD - 108 AUD
Hotel Class:4 star (4*)
Reservation Options:
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BEST WESTERN Hotel Hungaria
Rakoczi Ut 90
Budapest H-1074
Hungary
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