Location in the city is great. We asked for a quiet room (3 nights). We were given a top floor room on the courtyard. Good, but the room was very small for that type of hotel and worse, the noise of the aircon engines on the roof was very loud. We asked to be moved the following night, and we...
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I have been coming to Budapest for a few years and have not found a fully satisfying hotel yet. Mercure Korona belongs to the lower average category in my view.
The best thing about the hotel is its location right on the Kecskemeti utca which has been recently turned into partially pedestrian zone and is full of nice bars and...
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OK hotel (friendly staff, clean rooms, good location) but there were two attributes that were not very relaxing:
1. Logistics in the building. I stayed in Building B and had to take the lift to the third floor, walk over a bridge and take a second lift to my 8th floor. Hard to find the stairs (emergency stairs) and congested...
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Stayed two nights on business and this hotel was really nice. Would also be a great place to stay for a trip and for sight-seeing. Breakfast was a buffet, very good and well stocked. The location is excellent. I had no complaints at all.
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The location of the hotel is excellent just next to the metro kelvin ter.
A good 10 min walk to the city center.
Plenty of good restaurants around.
The only drawback is the size of the room. It is extreme small.
The staff at the reception are very helpful.
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Dear ALZ00,
Thank you for your feedback on TripAdvisor. It is always a pleasure to receive positive feedback. Our hotel really has a good location, just 25 min from the airport, near to the National Museum, the Great Market Hall, the Váci and Ráday street. The city's cultural, architectural sights, amusement places and touristic attractions are within walking distance.
Thank...
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I have just stayed at this hotel for 2 nights on a business trip. I had a privilege room with a nice view to the city. Thoroughly enjoyed the experience of the privilege breakfast room in the bridge bar and eating breakfast whilst watching Budapest awake. Well located for business or pleasure and just a short walk to the river...
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Dear 855Traveller,
Thank you for your comment on TripAdvisor. I am pleased to read you were satisfied with our hotel during your stay. You are right, our Bridge Bar has a unique panorama of the busiest square in the city where our Privilege guests can enjoy the breakfast in the mornings, and in lunchtime we are waiting for the guests...
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When booking the hotel it was a toss up between this hotel and another closer to the river, I picked this one based upon reviews, and the whole look of the hotel and I am very glad I did.
This hotel was superb, the high standard of the hotel was throughout. The bedroom was immaculate with a large bed, kitted...
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Dear Kelly C,
Many thanks for your review which you posted on TripAdvisor. I am really glad to see you enjoyed your stay in our hotel.
I hope we will have the chance to welcome you in our hotel soon again!
With my best regards,
Cyril Jung-Allegret
General Manager
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Three night stay at hotel.
We had pre-booked a mini-suite to include two additional children's beds. Upon arrival only one bed was in place; when second bed turned up it was so old and proved so uncomfortable it could not be used. Following day the bed was replaced - with no apology from reception.
No bath (actually there was if...
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Dear MadMatandMe,
Thank you for taking the time to share with us your experience at the Mercure Budapest Korona. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please...
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