I had stayed at the Bristol a few months earlier, then tried the Polonia Palace. While the Bristol was very elegant and old-school, it was a bit cold and formal. This place was more like home. The staff went out of their way to help me with everything - from restaurant recommendations and reservations to repairing my luggage. They were... More

Very nice hotel however some of the staff needs courtesy training. Would not return or recommend to others. Liked: - great breakfast spread - good location by the metro line, central rail station and many trams Disliked: - some of the staff needs courtesy training: when parking in front of the hotel the bellboy was very rude, instead of moving... More

Nice, clean and spacy rooms. No need for anything else, though you should try to make sure that you get a room with bathtub and water boiler (not all have these). The staff were almost too friendly, and during breakfast they even ran for wifi-keys. Having read the negative reviews lately I was pleasantly surprised that almost no fault could... More

Great Hotel and great staff, very helpful and very friendly. Really nothing to complain about. We were early prior to normal check in time and we got the room to check in straight away. The hotel is fully renovated and very clean. Its perfect central location is a bonus. You could walk to all main attractions. Breakfast was fantastic, we... More

My husband and I stayed four nights. An excellent hotel. Marcin, working the front desk could not have been more helpful in sorting out our lost luggage from the airport - even calling through after his shift was over. Beautifully situated and close to train station, subways, and trams. The breakfast buffets were the best we have ever had -... More

the best thing about this place is that it is not one of the chain hotels but a classy old hotel, if that is what you like you should go there, the price is ok, location excellent, oldest movie theater around the corner

We stayed at the Polonia Palace from 3-6th June 2013, we booked via the hotel website, we chose a deluxe room, we paid about £150 per night. We thought this was a good price fro a 5 star hotel in a capital city, we took a taxi from the airport to the hotel, this was 40pln, about £8, not bad... More

100 year hotel that has been completely redone. It is very modern and has a good location in the center of Warsaw. Friendly professional staff at reception and in the restaurant. A large and varied selection of food for breakfast. Business center and free wifi service only in the lobby for 1 hour and a time, but you can get... More

Stayed here with my partner for 4 nights and had a wonderful stay at the hotel and an enjoyable time in Warsaw. The hotel itself is beautiful, the reception staff are friendly and there was even a member of staff greeting you when you returned late at night. The windows are relatively soundproof and smoking rooms are also available for... More