Mercure Kasprowy Zakopane Hotel (Poland) - 54 Hotel Reviews & 22 Photos

Vjerka

Posted by an Accorhotels.com traveller

Prague, Czech Republic

2 reviews

2 helpful votes

“Weekend in Zakopane”

Reviewed 4 May 2012

1

person found this review helpful

More

Was this review helpful? Yes

Problem with this review?

Rob v

Amsterdam, The Netherlands

Reviewer

3 reviews

Reviews in 2 cities

2 helpful votes

“Nice place, price OK, stuff ok”

Reviewed 9 April 2012

1

person found this review helpful

Hotel is a very nice place, area is perfect, i was spending a week in it during my trip to Zakopane. I had just a breakfast, it was good, don;t know how it is with other meals. Was booking it by internet service, wasn't cheap, but the price was reasonable. One think was strange, I was feeling that's it's older... More

Was this review helpful? Yes

Problem with this review?

Posted by an Accorhotels.com traveller

Warsaw

Reviewer

3 reviews

Reviews in 3 cities

“Good hotel at the bottom of ski slope”

Reviewed 22 February 2012

If you plan to stay 1 night or two in Zakopane and ski, this hotel is ideal since it is located at the bottom of ski slope and proposes renting of ski material. The hotel proposes also a swimming pool for their guests. The rooms offer a nice view on the mountain however the room interior and some services remind... More

Was this review helpful? Yes

Problem with this review?

Dear Madame, dear Sir, Thank you for your stay at the Mercure Kasprowy and sharing your experience with us. It is always an encouragement to receive positive feedback. Please rest assured that I will share your comments with our team. Thank you again for sharing your experience. Sincerely, Philippe Campagno General Manager More

Posted by an Accorhotels.com traveller

Wimborne

1 review

1 helpful vote

“Ideal location for Skiing”

Reviewed 21 February 2012

1

person found this review helpful

More

Was this review helpful? Yes

Problem with this review?

More

Posted by an Accorhotels.com traveller

Inowroclaw, Poland

1 review

“Highlight check out problem”

Reviewed 19 February 2012

I have booked 3 rooms for about one week. Doe to long way home I have asked to check out my last room ( two other were already check out this day )in the evening before my departure. It was nonconformity between information of my additional charges and already paid reservation. I was asked to pay one day more, even... More

Was this review helpful? Yes

Problem with this review?

Dear Madame, Sir, Thank you for your comment regarding your stay at the Mercure Kasprowy in Zakopane. Please allow me to express my sincerest apologies regarding your check out. Please rest assured that I will take the appropriate measures to avoid and prevent the problem in the futur. Your feed back is important for us and I will share it... More

Iwan89

Gdynia, Poland

Top Contributor

265 reviews

Reviews in 65 cities

90 helpful votes

“Very nice, well equipped hotel with Kasprowy”

Reviewed 12 February 2012

Very nice, well equipped hotel with Kasprowy. Hotel Network so it requires a high standard osbslugi in each of the hotels in its network. Here also are not disappointed, very nice staff and witnessed as tourists from abroad thanked use for a pleasant stay. I also thank you and will definitely come back to Zakopane. More

Was this review helpful? Yes

Problem with this review?

Dear sir, Thank you for taking time and sharing with us, your experience in my hotel. It is a pleasure to receive positive feedback of your stay. I will share your comments with my team. your feed back will serve as an encouragement for all my staff to continuously improve the quality of our services. We appreciate your sharing your... More

Posted by an Accorhotels.com traveller

London, United Kingdom

1 review

“Great hotel, but dangerous swimming pool!”

Reviewed 9 February 2012

It is an old hotel but, although we visited Zakopane many times before, we stayed in Kasprowy for the first time. It is very nice, clean and in a perfect location, with the beautiful views. Unfortunately the big, lovely pool turned out to be very dangerous. There is a metal pipe hidden under the surface of the water, which separates... More

Was this review helpful? Yes

Problem with this review?

Dear Madame, Sir, We very much appreciate your comments regarding your stay at the Mercure Zakopane Kasprowy. I'm sorry that your experience in our internal swimming pool did not meet your expectations. I will personaly check the swimming pool, and take the appropriate measures to adress the problem and prevent future occurence. hank you for sharing your experience with us,... More

Posted by an Accorhotels.com traveller

2 reviews

“Mercure Zakopane Hotel”

Reviewed 1 February 2012

More

Was this review helpful? Yes

Problem with this review?

More

davidmckee3

Carrickfergus, United Kingdom

Reviewer

4 reviews

Reviews in 3 cities

8 helpful votes

“excellent hotel for ski”

Reviewed 17 January 2012

we stayed in hotel over new year 2012 clean rooms with fantastic view of mountains hotel sits on the side of ski slope you can ski down to ski area straight from door we are going back next year for ski More

Was this review helpful? Yes

Problem with this review?

Dear Sir, Thank you for taking the time to write us about your experience at Mercure Kasprowy. It is true that the hotel have fantastic mountain view and very good ski facilities. At Mercure, we strive to provide a superior service experience for every customer. therefore your feedback is very important to us. Please rest assured that I will share... More

Maya W

Cannock, England, United Kingdom

2 reviews

Reviews in 2 cities

1 helpful vote

“Skiing holiday!”

Reviewed 14 January 2012

We have been visiting this hotel every winter and we are now going there again in February. I am Polish, married to an English guy and did not have to spend ages to make him agree to go there. We used to go to Chamonix in France before and apart from spending a fortune there on everything, and I mean... More

Was this review helpful? Yes

Problem with this review?

Dear Madame, We very much appreciate your comments regarding your stay at the Mercure Kasprowy. It is a pleasure to receive positive feedback. I do hope that you enjoy your skiing experience in Zakopane as our hotel. Please rest assured that I will share your comment with our team. Thank you again for sharing your experience, and we do hope... More