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Mercure Kasprowy Zakopane

3.0 of 5
Szymaszkowa St. bn, Zakopane 34-500, Poland
Hotel amenities
Mercure Kasprowy Zakopane
Ranked #8 of 49 hotels in Zakopane
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106 reviews from our community

    Trip type
Traveller rating
    32
    53
    14
    5
    2
Date Rating
Warsza
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 19 April 2013

Perfect for holiday tours. Everything good quality. Breakfast fresh and wide choice of meals. Nice swimming pool with a nice view of the most attractive parts of Tatra Mountains. Some quests were very noisy in night time.

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Review collected in partnership with Accorhotels.com

Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 14 April 2013

Although this should review should have been written long ago, I have to admit, this is the most beautiful hotel with extremely cordial staff. This place has an amazing view, right at the foothills, its a delight to have stayed here- even though my stay was short here, it was worthwhile.

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Warsaw, Poland
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 30 March 2013

Hotel is situated in the mountains next to the ski slope. Rooms clean and spacious. Towels changed daily. Breakfast very good. Service very nice. Great combination taxi from the center of Zakopane. There is a disco, with a lot of different shows. I highly recommend this hotel.

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Bydgoszcz, Poland
1 review
3 of 5 stars Reviewed 18 March 2013

1. hotel needs a major renovation. 2. looks like from the 80's. 3. playground closed in March - why? 4. fantastic view from the windows. 5. breakfast very good but too expensive for a longer stay 6. fatal road around the hotel

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Review collected in partnership with Accorhotels.com

houston
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 15 March 2013

Me and my wife traveled to Zakopane for ski lesson. The staff are friendly and helpful and fluent in English. From my room windows I can see mountains and ski slop. The ski school is 2 minutes away from the hotel.70 Zloty/hour of personal training, after 2 hour of training you can start to ski yourself. You can ask hotel... More

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Cannock, England, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 15 March 2013 via mobile

I may now bore a few of you but again I am going to say that the Mercure Kasprowy in Zakopane in Poland is the best choice for winter break that eithe does or does not involve skiing. Great location, fantastic food, excellent service, that is what you want when you go on holiday. We keep going back to Zakopane... More

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Bude, United Kingdom
1 review
5 of 5 stars Reviewed 5 March 2013

have just spent 4 night at this totel and i found it a great place to stay.most of the staff speak english which as normal puts us brits to shame as i cant speak a word of polish.the rooms where of a good size with a nice mountain view,cleaned each day along with the bathroom,plenty of hot water any time... More

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PCampagno, General Manager at Mercure Kasprowy Zakopane, responded to this review
12 March 2013

Dear Madam, dear Sir, We very much appreciate your comments regarding your stay at the Mercure Zakopane Kasprowy. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards Philippe Campagno General Manager More

essex uk
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 26 February 2013

You wont get a hotel closer to the slopes.There are not many restaurants nearby, but town is only a short taxi or shuttle bus ride away. Our room had a great view of the slopes.It did not look dated as others have suggested. Large choice for breakfast. But towards the end of our stay a large conference was on and... More

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PCampagno, General Manager at Mercure Kasprowy Zakopane, responded to this review
12 March 2013

Dear Madam, dear Sir, We appreciate your comments regarding your stay at the Mercure Zakopane Kasprowy. At Mercure, we worked to improve a superior service experience for every customer. Therefore your feedback about the conference guest is very important to us. Thank you for sharing your experience with us, and we do hope to welcome you soon in our hotel.... More

Perth
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 17 February 2013

I booked this hotel last minute - and usually I get a confirmation via email quite fast, however upon repeated checking there wasn't one. Not phased by this we arrived at the hotel. They had a conference on so there was a lot of hustle and bustle in the foyer so no warm greeting - which did not phase us... More

Was this review helpful? Yes 1
PCampagno, General Manager at Mercure Kasprowy Zakopane, responded to this review
12 March 2013

Dear Madam, dear Sir, Thank you for sharing your comments about our hotel. I am sorry that your stay did not meet your expectation and please, accept our sincerest apologies. I will share your comment during our next organization meeting, especially your comment regarding the conference guest. We did take already some news solutions about the temperature of the water... More

Warsaw, Warszawa, Poland
Senior Contributor
45 reviews 45 reviews
23 hotel reviews
Reviews in 22 cities Reviews in 22 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 17 February 2013

Nice hotel for weekend stay. A bit long walk to the centre but for those who go skiing it's perfect. The hotel is nice and clean. Has large parking (also guarded one). Swimming pool is a bit old fashioned but clean.

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PCampagno, General Manager at Mercure Kasprowy Zakopane, responded to this review
12 March 2013

Dear Madam, dear Sir, Thank you for taking time to share your comments with us, about your stay at the mercure Zakopane Kasprowy. Please rest assured that I will share your comment with my team. We do hope your next visit will be as nice as the last one. Best regards Philippe Campagno General Manager More

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Additional Information about Mercure Kasprowy Zakopane

Also Known As:
Mercure Kasprowy Zakopane Hotel Zakopane
Mercure Kasprowy Zakopane Hotel
Accor Kasprowy Zakopane
Address: Szymaszkowa St. bn, Zakopane 34-500, Poland
Region: Poland > Southern Poland > Lesser Poland Province > Zakopane
Amenities:
Fitness Centre Free High-Speed Internet Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotels in Zakopane
Price range (per night): 61 AUD - 112 AUD
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
3 star hotel with 288 rooms. Enjoying views of the Tatra Mountains, the Mercure Kasprowy Zakopane hotel is located just 4 kilometres from the bus and railway stations in Zakopane. The hotel features restaurants, bars, conference rooms for up to 750 delegates, an indoor swimming pool, a sauna and a game room. Downhill ski slopes and a recreational lake are close by. Breakfast is available to guests for 8 euros per person per day. ... more   less 
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Mercure Kasprowy Zakopane
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