The uttermost privilege of this hotel is its prime location as it is close to the old town, shopping mall and bus/train stations. Very clean rooms, wonderful pillows to sleep on after a tiring day! The only minor setback - we slept in late for one day and our door was knocked by the guy who wanted to check our... More

we had a fantastic 3 nights here service everywhere in the hotel was first class.The location was excellent for old town the market square was only 5 minutes walk away.We had a free late checkout at 2.30pm which was very important for us as our flight home was not till 6.30pm The breakfast was nice plus the buffet in the... More

Just came back from a 4 day break in Krakow and stayed at the Radisson Blu Hotel there, this contributed hugely to an excellent trip. Nothing was too much trouble for the staff there, printing out tour itineraries, organising taxi's and a good source of local information. The rooms are of a high standard, and well kept as they are... More

My husband and I were in Krakow the first week of June with my parents. We also experienced the fire as mentioned by one of the other writers previously. Although I think the hotel could have made the decision to move us to another hotel, earlier, so we could go to bed, instead of keeping us in a temporary holding... More

1. I requested a smoking room - got a non smoking 2. I requested a double bed - got 2 single 3. Had to move room for 1&2 - our luggage was not moved as promised...but only after asking 4. Reception was always full 5. The Mini bar was filled while we were in the room !? Overall this is... More

First, the good- Excellent location. Room good size with decent amenities. Restaurant quality of food, excellent. Breakfasts-superb. Staff- excellent. Ability of staff to deal with an emergency situation - Excellent. So why am I rating this 4 circles? Well, the hotel caught on fire the first night of my stay. There was a fire in the sauna and smoke filled... More

I loved this quaint hotel. My room was very clean and comfortable. The furnishing were new and unique and I probably took more photos of my room than I took of historical places in Krakow. My room was on the back of the hotel facing a beautiful courtyard and it was very quiet. I was traveling for 13 days with... More

Stayed here for 2 nights visiting Poland for the first time, the main purpose of our trip was to visit Austwicz, Birkenau and the Schindler museum. Arranged the whole excursion through Escape to Poland, what a fantastic company, very reliable / organised and professional to the last. Flights booked through Ryanair again very good. All the hotel staff were fantastic... More

On my most recent trip to Krakow I had the pleasure to stay at this wonderful Hotel . Clean/ quite and an amazing breakfast!. The front desk was very accommodating for special pillows needed for my neck and back. (ten different kinds!). Fabulous location too