We stayed at the Grand over the easter weekend and had a wonderful time, even the unseasonal snowy weather didn't put us off, we were a party of nine of various ages, the hotel was fantastic, rooms very spacious and clean and tidy. It was a 5 minute walk into the main square where you will find loads of cafes,... More

We arrived very early at The Grand Hotel and were welcomed by very friendly staff who allowed us access to our room some 5 hours prior to normal check in time. The room was very well laid out with clean and well stocked bathroom. Slippers and bathrobes were a nice touch. We arrived on a Friday and it was at... More

The grand hotel is conveniently situated just off the main square where there are many bars and restaurants. The hotel it's self is a charming hotel with highly attentive staff. They anticipated my needs before I knew there was a need, which to my mind makes for an excellent venue to hold a business event. The layout of the hotel... More

Very polite and professional staff helpful at all times, rooms were very clean and serviced promptly every morning. The Hotel is Ideally situated for the main square and for walks around Krakow, close to restaurants open air market sort walk away.

A lovely old hotel with real charm. Great furnishings and sumptuous carpets and decor. Mattress slightly thin but I slept well. Rooms are a nice temperature and powerful shower. The staff very helpful and polite. I would highly recommend.

Krakow is a wonderful destination and this hotel makes the experience all the more enjoyable. Really could not be more conveniently located and adds an appropriate sense of past glories to the visit. Our room was of agreeable size and the bathroom was fitted out to contemporary standards with my only quibble being the length of the bath. Staff were... More

This is a fine old hotel, just 100m or so off the Main Square in the centre of the old town. Like many old hotels of character it has large proportioned rooms and corridors. Breakfasts were superb with a wide range of hot and cold items to suit everyone. There is a restaurant which we visited on the first night... More

One of the best hotels I have ever stayed in! The service and people are amazing and wonderfully helpful. Couldn't of been looked after better! Location is great, close to the main square, but no noise! Would 100% recommend!

This hotel is an absolutely magnificent property in terms of architecture. The staff are exceptionally nice and make an honest effort to be helpful. It was by chance that I stayed here: I was visiting my son (who has a 2 story duplex apartment in the historic area of Krakow) and came down with a terrible cold. I was so... More