Location is next to a motorway and is in a poor location. We had to pay 80 zloty for taxi from the train station. There is a bus stop 200m from the hotel entrance which is a unpaved foot path. The price to get into Krakow is 5 zloty each and takes 25min. There is nothing in the area. Free... More

Poor hotel. Rude and unhelpful staff. Lost our booking and made no apology, they put us in two single rooms instead of a twin-the beds were camp beds not proper beds. Walls were very thin and loud music played until the early hours. Good selection for breakfast-bread, cheese, ham, fresh fruit, juices, sausage etc. Location wise situated just off the... More

Coming late ....flights.....unknown streets....etc......arriving late...at least for the personal their...get some peanuts in the airplane...otherwise : diet!!!!!! Still found the kitchendoors open , still found 4/5 (?) cooks running around....NOBODY was willing to cut me a slice of Salami or cheese....! OK , I said I gonna "rape" the fridge....there isn't ! So they offered some pizza (delivered) I refused... More

Overall, the hotel was clean and fresh-looking. Our twin-bedded room had all the facilities we required, except tea and coffee making provision. We found the room very hot during the night and were unable to open the window because it was locked. My sons and myself, who are smokers, could not find the advertised 1st floor smoking area so resorted... More