Mamaison Business & Conference Hotel Imperial Ostrava (Czech Republic): See 70 Reviews and 111 Photos

Address: Tyrsova 6, Ostrava 701 38, Czech Republic

Region: Czech Republic > Moravia > Moravian-Silesian Region > Ostrava

Amenities:

Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

Ranked #4 of 15 hotels in Ostrava

Price range (per night): 104 AUD - 152 AUD

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: The hotel is known for its personal and warm attention for both corporate and leisure guests. Combination of 100-year long tradition with modern hospitality trends makes this charming hotel both a great place to meet and the perfect setting to relax after a busy day. The hotel features 162 comfortable and tastefully furnished rooms and suites, extensive meeting and conference facilities, 3 cosy restaurants with fine cuisine and unique Relax centre that make the hotel an ideal place to stay. ... more less

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Jeras v

Antwerp, Belgium

Senior Contributor

22 reviews

12 hotel reviews

Reviews in 12 cities

1 helpful vote

“good hotel, for business purposes”

Reviewed 18 May 2013 NEW

This place has discovered that people want service and a friendly approach when they check-in and check-out. The rooms are good and spacious, not the most modern furniture. Depending on the room number, the distance from reception to the room can be several 100 meters. The restaurant Legend, has good quality level, and good opening hrs till 24:00..

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Dear Mr. Jeras, thank you for sharing with us your positive experience with the performance of the Hotel Imperial. It is always nice to read, that we are successful in our effort to provide maximum guest orientated services. I am looking forward to your next visit. With best regards Michael Seifert General Manager More

Karelcermak

Prague

Top Contributor

56 reviews

30 hotel reviews

Reviews in 31 cities

20 helpful votes

“Good location not so friendly staff”

Reviewed 1 April 2013

I have stayed in this hotel with my friend when we came for one night to party at Stodolni. The location from train station and Stodolni is very good. The hotel room was ok, bathroom big enough, sleep quality good. Th staff was not so friendly as I expected. The only problem was when we could not get our rate... More

Dear Mr. Cermak, Thank you for the time you spend to give us your experience with stay at Mamaison Hotel Imperial. Please accept my apology for misunderstanding with the room swamp. In Comfort category we offer only double beds, the twins are available in Business category which is in higher price level. I feel sorry this situation was not explained... More

Jajalumaca

Prague, Czech Republic

40 reviews

14 hotel reviews

Reviews in 17 cities

18 helpful votes

“Excellent location, reasonable pricing, non-smoking rooms upon request?”

Reviewed 30 March 2013

Excellent central location and reasonable pricing. Very good wifi. I found it very strange that I got a smoking room and was explained that a non-smoking room must be specifically asked for. The view from some room is not very inspiring. No fitness. Breakfast and restaurant offer nice service and reasonable quality. (Although some places next to the large windows... More

Dear Guest, Thank you for choosing Mamaison Hotel Imperial for your stay and for sharing with us your experience with our services. We provide smoking as well as non-smoking rooms, both are offered upon request. If you do not specify your preferences we assign the rooms upon availability. Please next time specify your wishes and we will do our best... More

Angelo A

Bergamo, Italy

1 review

“The Imperial is like an house..”

Reviewed 8 March 2013

I started to frequent the Imperial Ostrava in 2009 for business and from the beginning I met nice staff with good service for everything. I spent several months in the fantastic rooms and for this reason I felt this hotel almost like an house. For job and for holidays I frequented lots hotels of same level in the world but... More

Dear Guest, Thank you for your lovely comments concerning your visits at Hotel Imperial. I am pleased to know that you are satisfied with your stays in our hotel, as we do our best to make sure every Guest's visit is as unforgettable as possible. I have communicated to all the team your satisfaction for their professionalism and friendliness. I... More

natkin

westsx

Contributor

13 reviews

4 hotel reviews

Reviews in 7 cities

4 helpful votes

“Expensive for small travelogue type room. No character.”

Reviewed 7 March 2013

Disappointed by room size and horrible view. Very expensive for a room of this type. Asked for room with bath instead of a shower and they wanted another 20euros a night. I wouldn't go back. The breakfast was vey good though.

Dear Guest, thank you for the time you spend to give us your experience with stay at Mamaison Hotel Imperial. To satisfied each guests, we offer several types of rooms in different price level. Rooms vary in size but not in provided services and face well maintained courtyard or the city of Ostrava. Every room is described in detail in... More

Danyhella

12 reviews

“Nice place to stay”

Reviewed 5 March 2013

The staff at the reception was friendly and helpful during the whole stay. Room was ok, nice and clean, well equiped. Perfect hotel lobby with grand piano. Rich breakfast at the hotel restaurant and again - perfect staff there. I would go for this hotel again for sure.

Dear Guest, thank you for your nice words of appreciation. It is always nice to read so positive feedback as yours. Looking forward to welcome you back. With best regards Michael Seifert General Manager More

BostonianT

Philadelphia, Pennsylvania

37 reviews

21 hotel reviews

Reviews in 22 cities

45 helpful votes

“Nothing special”

Reviewed 21 December 2012

I was told this is the best hotel in Ostrava, and I stayed here for five days. SERVICE: My first impression upon check-in was that I was not welcome there. You're just not going to get service with a smile at this hotel. (In all fairness though, I came to learn that you won't get a service with a smile... More

Dear Guest, thank you for the time you spend to give us very detail review of your stay at Mamaison Hotel Imperial. I highly appreciate that you share with us also negative experience which can help me to focus on the mentioned items. Hotel Imperial serves its guests almost 110 years and we are aware of some technical disadvantages caused... More

avi8or_1990

23 reviews

23 hotel reviews

Reviews in 20 cities

8 helpful votes

“Very good hotel for a regional Czech City”

Reviewed 8 December 2012

Stayed here in September on a business trip for the NATO days at the airport. While the airport is located 30 minutes from the airport it is very central to the city center and the entertainment district with many restaurants and bars is only a 5 minute walk from the hotel. Stayed in an executive room which was large and... More

Dear Guest, Thank you for choosing Mamaison Hotel Imperial for your stay in Ostrava. I am really glad you consider our services very good. Please next time ask for tougher mattress during the reservation so we can make your next stay even better. We cannot change the distance to Ostrava’s airport but I hope “Imperial quality” is and will be... More

peglegManchester

Manchester

79 reviews

44 hotel reviews

Reviews in 57 cities

34 helpful votes

“Traditional Eastern European Hotel with modern touches”

Reviewed 22 November 2012

I was given an Executive Room on arrival - an upgrade. It was comfortable and welcome after a trip from Prague. The two restaurants served good food as I tried them both on successive nights but would only serve wine by the glass which kept my consumption down! The pool and sauna are good though not opening until 10am on... More

Dear Guest, thank you for sharing with us your positive experience with the services of the Hotel Imperial. For sure we will focus on the items you mentioned in your review to make your future stay even better. With best regards Michael Seifert General Manager More

atulya_sinha

Kolkata (Calcutta), India

40 hotel reviews

Reviews in 23 cities

15 helpful votes

“Old world charm”

Reviewed 2 November 2012

The Imperial sits majestically in the centre of Ostrava, just a couple of kilometres from Ostrava’s Hlavni Nadrazi (the main railway station), and within easy walking distance of major attractions like the town square, museum, Divaldo Antonina Dvoraka theatre, the famous Stodolni street and the glittering Forum (Nova Karolina) mall. There is a taxi stand just outside the hotel and... More

Dear Mr. Sinha, thank you for the time you spend to give us very detail review of your stay at Mamaison Hotel Imperial. It is very nice to read your positive experience with the services we provide. We put emphasis on the warm and welcoming atmosphere of our hotel, on the professional and willing staff. I consider this attributes as... More

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Mamaison Business & Conference Hotel Imperial Ostrava

Mamaison Business & Conference Hotel Imperial Ostrava

70 reviews from our community

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