Awesome Hotel! I love the warmth and friendly English speaking staffs. I love the location which it's easy to find the Hotel and Bright Neon signage during the night, cuz' we arrived during the night; that's the first thing we saw! Great location by the green park and short walking distance to Market Square; Great spacious room; a total relax... More

Well-designed room with plenty of space. Very clean and well maintained. Shower had strong pressure and great hot water. They offer both rain and shower head. Shower basket is large enough for soap, shampoo and such. I had a street-side room - but never heard traffic. They have double windows and this keeps the noise out. Well done! Both wired... More

Thankyou all the staff for a memorable stay. My Daughter and I were treated very well, and all the staff were friendly and helpful, (as are the Czech people generally), its wrong to single out somebody, but Adela and Katerina were very friendly and helpful. We were allocated a room on the top floor opposite the park, and for that... More

I stayed one night in the mercure hotel in Ostrava Took the train from Prague. Very convenient and relaxing instead of taking a rental car. Nice room with excellent shower. Ladies at the reception were very helpfull. Plenty of choices at the breakfast. Ideal place for business traveller.

If you read my reviews, you will know that I have high standards in what I expect! This hotel more than met my standards, it exceeded them. From the ease of dealing with reception upon arrival in the middle of the night, to the breezy good mornings, service was excellent. I stayed in the basic room which was more comfortable... More

The staff was super-friendly and professional with great language skills. Rooms good quality and clean. Specifically the shower and bathroom was great! Had a room on the inside courtyard, and slept like a rock. The old building of the hotel has been nicely preserved respecting the original spirit. Breakfast was great, but was missing standard american coffee. Only machine coffee... More

Amazing hotel with excellent staff!!! If you are travelling to Ostrava, have to stay here! The rooms are spacious and clean, bacon at the breakfast buffet is a trip to a Fairyland. All staff we met were very friendly with a smile on their face. And the hotel is just a few minutes walk from the famous Stodolni Street...

The hotel was opened a couple of years ago and is a converted office block which retains some grand features. Greeted with a smile at check in and soon in my room which was very nice. Had a meal which was well cooked and good value. Breakfast was good too. Asked for a quiet room away from road and had... More

I stayed in this Mercure last week. Upon arrival, check in was very efficient, and the room I was allocated was excellent (and for a single, quite a reasonable size). Customer service was excellent throughout - Jana on reception when I checked out was finding trolley bus times, numbers and prices for me whilst also doing my check out. I... More