Spent 3 nights at the Clarion Old Town. Reception and concierge staff were all friendly and helpful. Housekeeping was quick to provide an extra pillow I requested. We had a small double room but it was very clean with a nice view. Towels ample and changed every day. Comfortable bed, and minibar/fridge was useful for our leftover pizza etc. Kettle...
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My boyfriend and I recently stayed at the Clarion for two nights during a two-week stay in several cities in Europe. Upon our arrival, the two receptionists acted confused because we had booked a "single-room." I explained to her that there must have been some mistake with the third-party booking service, and that we were in fact two people traveling...
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We arrived at the hotel around 11:00 a.m. from an early morning flight and were pleased to find that they had our room ready for us. The double room was clean but not spacious. Full buffet breakfast was good. One of the main points to commend this hotel is its location. We were there for four days and three nights...
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+ Excellent location for sightseeing all of Prague.
Comfortable, very clean spacious rooms with free WiFi.
Good Breakfast.
- Non obscuring blinds.
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Dear Guest,
thank you for your review and comment on your recent stay. We are pleased to hear you enjoyed your stay. We very much look forward to welcoming you back on your next visit to Prague.
kind regards
Jakub Trapek
hotel director
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I booked a couple of nights to Prague for my Girlfriend as a Christmas treat. I spent weeks finding the right hotel and settled with this one! We visited 22/3 - 25/3/12 when we were taken surprisr by the heatwave!
Well, we arrived around around 11am local time and our surperb transfer (holidaytransfers) dropped us off outside and gave us...
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Dear Guest,
thank you for your comments which help us identify areas of improvement. We have already discussed your points internally and have taken all the necessary steps to rectify. We do apologize for the shortcomings you experienced and we assure you these are not a reflection of our standards. We would really like you to visit us again in...
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We have booked a weekend stay. Some of our requirements were not met. The room was terribly small and was not properly clean at the day of arrival neither during our stay..
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Dear guest,
thank you very much for posting your review at TripAdvisor and thus sharing your experience with us. I'm so sorry to read about the less pleasant parts of your stay with us. Please be assured that I've read your review thoroughly and I will follow up with the relevant departments immediately . I hope we will have another...
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Excellent location, friendly staff, very nice breakfast buffet. Very friendly and pro limo service driver, booked through the hotel.
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Breathtaking view over Prague from the terrasse of suite. Very nice suite by the way.
Two small minuses: the cleaning of our suite was not not impressive. Further more did the suite next to us have room service breakfast Sunday...
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Dear Jakob,
thank you very much for your positive comment on Tripadvisor. We were delighted to learn about your positive experience at Clarion hotel Prague Old Town. We highly appreciate the comments we receive as we always strive to improve our products and services. Thank you once again for your great contribution. I am very much looking forward to welcoming...
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In the Clarion Hotel Prague Old Town we organised a two day international seminar for 45 participants from education sector in February 2012 and were very satisfied with hotel services, food and price. The hotel staff leaded by the hotel director were extremely friendly, helpful and accommodating. Very pleasant experience!
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Dear Milada,
I would like to thank you for choosing to acommodate your conference at Clarion Hotel Prague Old Town. I am delighted to read that you enjoyed your stay with us and to receive such a positive and warm review of your stay. We certainly look very much forward to welcoming you back in the near future.
with best...
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We stayed here at the beginning of Feb for 4 nights. We arrived at about 9pm to a warm welcome. Check in was easy and fast. We were given a map of the local area and general info on hotel restaurant times etc. The staff were always very polite and friendly. Our room was nothing special but was nice, comfortable...
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Dear Guest,
Thanks for your kind words, we are glad you enjoyed your stay at our hotel and I hope we will have another opportunity to see you and your colleagues, family or friends in our hotel.
Thank you again.Kind regards
Jakub Trapek
hotel director
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We had a very big room for 2 persons. I think it was a room for the disabled because of the space and the set up. The only glitch was their A/C system. The room was not cool enough, considering that it was summer when we visited Praha. There had been a lot of variety from their buffet (breakfast) and...
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Dear Valued Guest,
Thank you for submitting your review to Tripadvisor and staying at the Clarion Hotel Prague Old Town. Constructive feedback like yours allows us to identify areas in our day-to-day operations which could use certain level of improvement. I will discuss your points with our Maintenance department.
Thank you again and greetings from Prague
Jakub Trapek
hotel director
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