Reading the recent reviews I had become a little worried about what we would find. However, our experience was basically all good. The check-in was easy & all of the reception staff went out of their way to be helpful throughout our stay. We were in a party of 6 so had three rooms, all were clean & we had...
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well first the good bit .
The reception on arrival was pleasant nice young man checked us in and found us a room with a bath on request. The night porter Josef was also very helpful and always had a smile for us.
Now the not so good bits.
We asked for more pillows on our first night which we...
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Dear Traveler,
thank you for posting your valued review on Tripadvisor. We found similarities with the previous review therefore we supposed we are dealing with the same - or at least similar- case.
We thank you for the constructive considerations and feedbacks, which will be reported to the hotel management evaluation and appropriate actions will be taken in order to...
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We stayed at this hotel in April 2012. We usually stay on the other side of town but due to bookings etc we decided to opt for a change. Booking was incorrect when we arrived at hotel, our confirmation stated what we had booked it the reception, who blamed reservations, had something else. Resulting in a wait at be desk...
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Dear Traveler,
thank you for sharing your feedback with us. All reviews we are receiving are for us a valued opportunity to see our hotel through the guests´eyes and how they evaluate the different facilities and services of the hotel.
Since the situation that arose in your case has been hadled by the staff and hotel manager, we would like...
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I know this is a bit late but my partner and I stayed at the Tyl last year. With so many hotels on offer we weren't sure which one to chose but we were both delighted with our decision. The hotel is very comfortable, clean and fresh and the breakfasts are good.
Considering the price of our stay the hotel...
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Dear Valued Guest,
thank you very much for posting your feedbacks about Hotel Tyl!
We are happy to read that after one year you still have a good impression of our Hotel Tyl.
Reading that you were satisfied about your choice is very rewarding for us. The Hotel Tyl is perfectly located, 50 metres from tram and metro stop and...
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Excellent value for money. Nice reception area with polite helpful staff. Very pleased with the room we had on second floor. Very clean with a good view. Pigeon sitting on her nest outside our window which was so cute to see! Nice view of the street outside. Comfortable big bed. Good bathroom with clean towels whenever we wanted. Breakfast offered...
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Dear Valued Traveler,
thank you very much for your positive review! It is always a great pleasure to see that we provided a pleasant stay to our guests.
We are grateful for nice words you used to describe our service, room, position and staff. All of us would like to thank you and we hope to welcome you again soon...
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Close to a metro, and close to the center of Prague.
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Dear Valued Traveler,
thank you for choosing our Hotel Tyl!
We are glad you posted your feedback from your stay with us in Prague, we are glad you had a pleasant stay and we hope to welcome you back soon!
For future assistance or inquiries do not hesitate to contact us.
Best regards,
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We had an extremely pleasant stay at Hotel Tyl in early April. Suzana, at reception for most of the time went out of her way to make this an unforgettable stay at a very reasonable price! If you don't mind carrying your own luggage and can do without room service, this is the place! Very close to public transport and...
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Dear Valued Travelers,
thank you for finding some time to post your nice feedbacks about your stay in Prague and in Hotel Tyl! We know how important is to guarantee to all our guests the best quality and service and we are glad to see that we totally accomplished it with you.
Our staff, and most of all Zuzana, thank...
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Prague is a lovely city to visit, very laid back atmosphere. The Hotel is situated in a really convinient place, near to the underground metro and within walking distance of the city centre. Myself and my partner stayed at Hotel Tyl for three nights from the 26th March- 29th March and were highly satisfied with our room.
The reception staff...
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Dear Valued Traveler,
thank you for posting your nice words about our Hotel Tyl! We are very happy that you were satisfied with your stay. It is very rewarding for us to see that our staff was helpful, we know how important is it for the guests´satisfaction.
We are sorry, though, you did not like our breakfast. We try to...
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Myself and my partner stayed at Tyl from 20-23 Feb. Room wasn't ready so Jan the receptionist let us keep our case behind desk until our room was cleaned. I'd like to commend Jan for recommending a very good nearby pub (Deminka) and his friendly and helpful manner with all the questions we threw at him. I'll try and break...
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Dear Valued Guest,
we are very happy to read your satidfied feedback from your stay in Hotel Tyl.
We are very glad than Jan at the reception could be useful and helpful to make your stay even more pleasant. We will for sure forward to him the nice words you used to appreciate his service and we are sure he...
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We have just arrived home from Prague. I can only thank the staff of this great hotel. The location is perfect. You have a tram stop about 10 meters away and a metro about 25. You can walk into town centre in about 10 mins. For you die hard English there is a Mackey ds and a KFC next to...
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Dear Clarke Family,
from all the staff of Hotel Tyl a big thank for this wondeful review!
It is very rewarding for us to see that we made an entire family so happy. From our side we are also very glad that our staff could help you with your requests. A satisfied guest is our best success!
We hope to...
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