Although not the most exclusive hotel in town.. still the best location and top service! Please be aware that this Hotel has two departments and a large scale of rooms to choose from. There is no significant differnce (beside the prices). Rooms on parking side a slightly less luxery then on main entrance side and breakfast on main entrance side... More

Hotel is perfect.Location,service,staff.Could not think about single flaw. Advise for holidaymakers : Be aware bunco (swindle) at Currency exchange in Czech republic !!!! I was done 120 Euros. Most common trick is attractive exchange rate in window,but it turns out to be the rate they sell Euro.And in small,really tiny letters on bottom is the rate they buy,which is 20-25%... More

The hotel building is excellent. The staff very helpful. The organization of the wellness activities was great! For the food: no words - great. You feel you are in a palace. The best hotel for me to stay in Karlovy Vary! More

I was there at the end of March 2012....for a party at Bechers bar. One of the best experiences ever....excellent service (Front desk, bar, restaurant....). Room was clean, equipped, internet available - cable or wifi, breakfast was quite rich, may be more types of juices would be better. All over all PERFECT.... 4 for sleep quality...I did not sleep much...because... More

Very nice hotel, helpful staff, we were in 4 * room, i was a bit disappointed that the rooms were more modern than old style as the rest of this hotel. Breakfast was good but nothing special. We wanted to go to main restaurant for dinner as it was our engagement day, but the menu was quite short and we... More

My family enjoyed our time in Karlovy Vary, and our visit to the Grandhotel Pupp. It is a sight to see and the rooms are large and spacious, but it does still have some of the run-down feeling of the post-Soviet East. The staff is polite and friendly, but the physical plant needs some work. Carpets and interiors are getting... More

This hotel covers every single aspect of making your stay absolutely unbelievable! You actually feel like ROYALTY during your entire stay and leave wondering how soon you can possibly get back! Food is superb; staff is of the most professional ever! Definitely a place you want to visit! More

I have been in 23 countries in the past three years and a large number of hotels. This is the best one we have stayed at!!! The service, the room, the view, the spa--everything was perfect. The breakfast was outstanding and included! The scenery is unparalleled. You MUST stay here at least once. I don't know why there are any... More

We stayed at the Grand Hotel Pupp 2/17/12. Our stay was magnificient. We brought our Dog and he was treated like royalty. They will bring him a bed, food and water bowls and treats! Our suite was beautiful and had all the comforts we could imagine. The dinner in the Grand Ball Room as a culinary delight! The breakfast buffet... More