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All 14 Isla Verde hotels

InterContinental San Juan Resort & Casino

4.0 of 5
5961 Isla Verde Avenue, Isla Verde, Carolina 00979, Puerto Rico (Formerly San Juan Grand Beach Resort and Casino)
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InterContinental San Juan Resort & Casino
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72%
Ranked #6 of 14 hotels in Isla Verde
Most recent review
5 of 5 stars Reviewed 18 June 2013
Suesal Monroe Township, New Jersey
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1,540 reviews from our community

Traveller rating
    537
    557
    236
    107
    103
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Families
289
 
Couples
605
 
Solo
41
 
Business
95
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Monroe Township, New Jersey
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 18 June 2013 NEW

The Intercontinental is located just minutes from the airport and on a beautiful stretch of beach. There are a few casinos nearby as well as in the hotel. Plenty of restaurants nearby, including a Ruth's Chris Steakhouse on the premises. We have stayed at this hotel multiple times and enjoyed every one of our visits.

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Hyattsville, Maryland
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 17 June 2013 NEW

Agree with reviews about great service, friendliness, courteousness of staff. All interactions were pleasant. Fun time in pool, swim up bar. Gym has newer well maintained equipment, mostly cardio with some free and standing weights. Yes drinks can be a little pricey.....but look out for the half price specials at specified times of day. Ate from the indoor bar and... More

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Charlotte, North Carolina
Top Contributor
118 reviews 118 reviews
17 hotel reviews
Reviews in 35 cities Reviews in 35 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 17 June 2013 NEW

I booked here to take my girlfriend and propose. The rooms were very nice and the hotel itself was beautiful. I really liked the pool area and its design. There was like 4 different areas but all connected. There was a very large hot tub, a bridge over the pool, a grado area, and waterfalls. Also the pool is open... More

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1 review
5 of 5 stars Reviewed 16 June 2013 NEW via mobile

Ded at the Splash bar is an amazing bartender! If I had to be nit picky I wish the pool was vacuumed more often, & I wish the slots were a little looser. But, overall everything & everyone was fantastic.

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Greensboro, North Carolina
Top Contributor
100 reviews 100 reviews
48 hotel reviews
Reviews in 48 cities Reviews in 48 cities
104 helpful votes 104 helpful votes
3 of 5 stars Reviewed 16 June 2013 NEW

This hotel was lovely and the beach was very nice! However, the front desk man at check in was unpleasant and made me feel it was an inconvenience to check us in. I had written a letter asking for late check out and received a response it was approved. However, when I told him this he abruptly told me we... More

Was this review helpful? Yes 1
InterContinental_SJU, Public Relations Manager at InterContinental San Juan Resort & Casino, responded to this review
17 June 2013

Dear Missshopper, Thank you for your taking time to share your feedback with us. I’m glad to read that you liked our facilities and that you enjoyed them. But most importantly, I would like to extend my apologies for the inconveniences that you experienced during the check-in and for any negative impression that this might have caused you. Also, I... More

Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 14 June 2013 NEW via mobile

Everything about this hotel was great. The staff was friendly and will to help out. We used the tour desk to help plan our activities such as snorkeling and the trip to the rain forest. The pool and access the beach were great, the only complaint was the hot tub was not warm enough. We had a great time at... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 13 June 2013 NEW

Words cannot explain how enjoyable this experience was. From the minute you walk in the beautiful front doors you're made to feel at home. James and Ray (bellhops) made my wife and I feel like they worked only for us, handling our bags, giving us directions and travel options for everywhere we needed to go, and even suggesting a couple... More

Was this review helpful? Yes 2
New York, New York, United States
1 review
5 of 5 stars Reviewed 12 June 2013 NEW

I saw mixed reviews on every hotel or resort in pr but i am so glad i booked the icr. Staff was so friendly accommodating and helpful pool area and beach 12 out of 10 and overall made my trip perfect! I am going to make this hotel and pr my new regular destination for quick vacations

Was this review helpful? Yes 1
Kingston, Saint Andrew, Jamaica
1 review
4 of 5 stars Reviewed 12 June 2013 NEW

The business center at the Intercontinental, especially Yazmin Lynel, was extremely helpful in assisting me to complete a proposal. She was very professional and efficient which allowed me to complete my task on time. Thanks Yazmin.

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Shreveport, Louisiana
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 11 June 2013

I have stayed here several times before and this place is always amazing! The staff was great...from valet, front desk to security. They were all very helpful. I can't say enough good things about this hotel and I can't wait to get back there

Was this review helpful? Yes 1
 
 
InterContinental San Juan Resort & Casino
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Additional Information about InterContinental San Juan Resort & Casino

Also Known As:
Intercontinental San Juan Resort And Casino
Intercontinental San Juan Hotel Isla Verde
Intercontinental San Juan Resort
Intercontinental San Juan Hotel
Intercontinental San Juan
InterContinental San Juan Resort & Casino Puerto Rico/Isla Verde
Address: 5961 Isla Verde Avenue, Isla Verde, Carolina 00979, Puerto Rico (Formerly San Juan Grand Beach Resort and Casino)
Phone Number:
Region: Caribbean > Puerto Rico > Carolina > Isla Verde
Amenities:
Bar/Lounge Beach Business Centre Casino Fitness Centre Free High-Speed Internet Children Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotels in Isla Verde
#3 Luxury Hotels in Isla Verde
#4 Casino Hotels in Isla Verde
#4 On the Beach Hotels in Isla Verde
#7 Family Hotels in Isla Verde
Price range (per night): $161 - $474
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The beachfront InterContinental San Juan Resort & Casino is located on Isla Verde and is a great setting for both business and pleasure. With the best sparkling beach of the area, perfect weather, amazing restaurants, natural beauty, fun and adventure, sizzling nightlife and great shopping your stay will sure be a memorable one. San Juan International airport is just three miles away. Conducting business is a breeze and it's easy to balance with pleasure. During the day, your group can enjoy our flexible meeting spaces and executive breakout rooms. Our team of experts will orchestrate the finer points, while you sit back in pampered elegance. Old San Juan and the main financial and business districts are just 15 minutes away. Nature lovers will not want to miss El Yunque Rain Forest, The Rio Camuy Caves or the Bioluminescent Bay. Free children, free Wi-Fi are just a few of the perks. Do more than just visit an exotic place; immerse yourself in it. Stay at InterContinental San Juan Resort & Casino and allow us to pamper you with our warm hospitality. ... more   less 
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InterContinental San Juan Resort & Casino
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