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Sheraton Milan Malpensa Airport Hotel & Conference Centre

4.0 of 5
Malpensa Airport - Terminal 1, Malpensa, 21010 Ferno, Italy
Hotel amenities
Sheraton Milan Malpensa Airport Hotel & Conference Centre
Ranked #1 of 1 hotels in Ferno
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664 reviews from our community

Traveller rating
    175
    285
    131
    45
    28
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Families
94
 
Couples
182
 
Solo
65
 
Business
209
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Worthing, United Kingdom
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 21 May 2013 NEW via mobile

Our flight was postponed,so we stayed unexpectedly in Sheraton. Staff very friendly,rooms spacious,clean on Sheraton standard. Overall hotel excellent,with the best location ,almost on the airport . Restaurant,and bar open till late hours.

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Los Angeles, California
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 20 May 2013 NEW

Can’t beat the location if you have a layover at Milan Malpensa Airport. It’s directly connected to terminal 1 which is where American and many international carriers fly out of. Our outbound flight ended up being delayed 5 hours. I was notified by AA enough in advance to not check out and used the room for a couple of extra... More

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USA
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed 19 May 2013 NEW

Very convenient to the airport. As an SPG Platinum guest I was upgraded to a junior suite. It was just a big room. Nothing special. The bad part was, the room was next to the housekeeping room. During the night and early morning there was a lot of noise that we could not get a good night's sleep. I could... More

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SheratonMilan, Guest Relations Manager at Sheraton Milan Malpensa Airport Hotel & Conference Centre, responded to this review
21 May 2013

Dear Rajukarmel, Thank you for staying at Sheraton Milan Malpensa. We regret to learn that you ‘ve not been satisfied by your stay at Sheraton Milan Malpensa. Our first goal is to make our guests live a comfortable experience in our hotel, first of all for what it concerns the sleep quality. Please accept our apologies for the discomfort you... More

Unity, Oregon
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 19 May 2013 NEW

My family and I spent a week in Milan and stayed most of our trip at the Four Seasons Hotel in the city. We took a 3 day detour to Morocco and returned to the Milan Airport for a 6 hour layover before our flight back home. We arrived at around midnight on 18th of May. My mother was feeling... More

Was this review helpful? Yes 1
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 16 May 2013 NEW

The staff were very welcoming and the rooms spacious and comfortable. The only downside to the hotel is the sheer size of it, you had to walk miles to get to the reception or bar and Restaurant. The luchtime buffet offered for 13.50 euros was good value, and the pasta with mushrooms and truffle oil was amazing. I have to... More

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Sao Paulo, SP
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 14 May 2013

Besides the hotel location is inside the airport, no noise to disturb. Very clean, nice restaurant, handy personel, Absolutely recomended mainly for early take offs witch gives you mutch more time to sleep / relax, from the hotel front desck you are meters away from your flight check in.

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Farmington, Connecticut
Senior Contributor
48 reviews 48 reviews
11 hotel reviews
Reviews in 27 cities Reviews in 27 cities
4 of 5 stars Reviewed 12 May 2013

We booked our trip online which caused some confusion when we first arrived, as they had my group of 3 set up in a room with a single bed. We immediately brought this to their attention and got switched to the room we had originally booked online ~ one with 2 beds. The room was very spacious and the beds... More

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SheratonMilan, Guest Relations Manager at Sheraton Milan Malpensa Airport Hotel & Conference Centre, responded to this review
18 May 2013

Dear mgamgamga, thank you for staying with us and for your precious, positive feedback. We regret you've not been totally satisfied by our food & beverage services, but we can see in your review an opportunity to improve our skills and satisfy our customers in a better way. Thank you again. We hope to welcome you back at Sheraton Malpensa... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 7 May 2013

...then this is the place to be if you are in Milan. This relatively new Sheraton is part of Terminal 1 where you are most likely to depart on international flights. The staff was very welcoming and helpful. Our room was well-appointed and spacious, and the rates were surprisingly reasonable for an onsite airport hotel. We ate two meals there... More

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New York
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 5 May 2013

We were put up at this Hotel by American Airlines due to a cancelled flight. Unfortunately, it just made the delay worse. Our "non-smoking" room, smelled like stale smoke. It was an awful night. I would never stay there again. The Hotel was also stark and cold, clearly not a place you would choose to stay at.

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SheratonMilan, Guest Relations Manager at Sheraton Milan Malpensa Airport Hotel & Conference Centre, responded to this review
8 May 2013

Dear Ginny19, We regret that your experience at Sheraton Malpensa was not up to your expectation which has affected your impression and memories on us. Although all our rooms are regularly ventilated by our housekeeping team , please accept our apologies for the smell of smoke in your room. We sincerely hope to have you back sometime In the future,... More

Mendrisio, Switzerland
Top Contributor
53 reviews 53 reviews
29 hotel reviews
Reviews in 34 cities Reviews in 34 cities
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 2 May 2013

Typical airport hotel: cheap,comfortable and directly connected to Terminal 1. The staff is very kind and pleasant. The hotel is new, spacious and nice. Unfortunately, the external structure already shows many signs of deterioration despite being new. The common areas are nice and hospitable. The rooms are spacious, complete with every comfort and above all clean. The gym is modern,... More

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What travellers say

  • Very good(44)
  • Express train(9)
  • Train station(3)

Additional Information about Sheraton Milan Malpensa Airport Hotel & Conference Centre

Address: Malpensa Airport - Terminal 1, Malpensa, 21010 Ferno, Italy
Region: Italy > Lombardy > Province of Varese > Ferno
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Ferno
Price range (per night): $105 - $229
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
This is not just a hotel at the airport: it is right inside Terminal 1, moments away from the gates. Perfectly soundproofed rooms shut out all the noise and leave you with a stunning view of Monte Rosa. Enjoy moments of pure wellness in the SPA and its indoor pool. ... more   less 
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Also Known As:
Sheraton Milan Malpensa Airport Hotel And Conference Centre

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Sheraton Milan Malpensa Airport Hotel & Conference Centre
See lowest price for your stay*
Enter dates 1 night 2 nights
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