This exhibits all the fading splendour of a one-time 4* hotel. It looks a bit tatty in places nowadays. The receptionist tried to be oh! so efficient (and probably was) but someone obviously told her that a smile would be to admit defeat in the battle with the customer and so there was none. The garage was dirty, dingy and... More

Tired hotel that really only qualifies for 3 stars. The staff were surly and unhelpful, though the younger members did try better to be pleasant. Room was comfortable and clean but be aware that the lift is very small. Be early for breakfast as items run out quickly and are not replenished - and don't be surprised if the toasters... More

Decent hotel for a night's stay as we drove through Cuenca. We walked up to the hanging houses maybe 15-20 away. There is metered parking across the street from the hotel. Very hard to navigate around city streets- poor signs. Also huge supermarket 5 minutes away where we got breakfast items and lunch food the next day. Go down street... More

Located outside old city of Cuenca but very close to it in a pleasant walk, beside a park. Nice room may be a little bit 'oldie' but comfortable, clean and quite big. Parking car availability, restaurant and quite good breakfast. Cuenca's downtown and its 'casas colgadas' deserves a visit by night. More

I thought the hotel was very nice. the rooms were very clean and the shower was wondeful. the beds a bit hard for me, but cant please everyone. it takes about 20/30 minutes walking from the hotel to ´plaza mayor´ and most of it uphill. one night as it was freezing when we were there, we took a taxi from... More

We stayed for one night during a tour, and found first impressions of this hotel were very misleading, the plain metal cladded exterior hides a very nice interior and our room was reasonably sized, clean, and comfortable. The meal which was served to our tour group was plain, but very good quality and well cooked. It was a bit of... More

The hotel is in the main part of the town, so to get to the hilly old town , you face a long climb or get on board the No 1 or 2 bus. Our room was a decent size and the bathroom was very clean The staff were friendly and helpful. The breakfast was the usual cereal, scrambled eggs,... More

One night stop on a tour but very impressed with location, ambience and staff. First impressions are good - clean, smart foyer - and the room was as one would hope, clean, spacious, good air-conditioning (needed in July!), sizeable bathroom with nice soaps etc. All in all we felt good and pampered after a hot day on a coach. we... More