Just got back from short break in El Arenal, Spain. We were upgraded from Palma Bay to the Mediterranean Bay Hotel. The hotel is adult only which was perfect for my friend and I.
The hotel is lovely and clean, rooms very nice and the restaurant was wonderful - something for everyone. Lunch and dinner had both fish, meat, pasta...
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Dear guest,
We want to thank you the fact of sharing your experience in TripAdvisor. Our team did all their best to offer you a good alternative.
We are happy to know that your holidays have not been dashed and we hope to have another opportunity to enjoy our hotel again.
Kind regards,
A.Celeste Malenque Pons.
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Just back from my week stay at this hotel. Cannot fault it at all.
We checked in at 9.50pm and were told that we should just drop our bags in the room as we could still make dinner (finishes at 10pm) i was surprised at this as most hotel staff wouldn't bother to tell you, so a good start! The...
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Dear guest,
Many thanks for choosing the Mediterranean Bay for your holidays. Thanks for sharing your recommendations with all readers in TripAdvisor.
We are looking forward to see you soon!!
Kind regards,
A.Celeste Malenque Pons.
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Everything was fantastic, great food, clean rooms and excellent staffs EXCEPT for Hotel Manager. With the best intention in the world, we gave them some feedbacks on our last day, good ones and some improvements but we were confronted by the Hotel Manager at the reception and in front of 3 other clients telling us that he disagreed with some...
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Dear guest,
First of all we want to thank you the fact of sharing your experience online and our apologies about the situation with the Hotel Manager.
We can understand that it was a misunderstood because we value your opinion and recommendations. All feedbacks are welcome and we need them to improve our services and facilities.
Please, feel free to...
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We arrived late as our flight was delayed. We had called our agency to inform the hotel of this earlier in the day. When we got to the hotel we were told there was a "problem" with our room. We were given no explanation then or the next day when we went to try and see if the "problem" had...
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Dear guest,
First of all we want to apologize for the inconvenience caused at your arrival. We would need more details about your booking and travel agency so we can explain what it happened.
The hotel that you mention, it is not our sister hotel.
We beg your pardon once again and thanks to all users to share their reviews...
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Just returned from a 4 night stay at the Mediterranean Bay, the hotel rooms are lovely and the shower brilliant, (watch out for those jets, they reach all sorts of places !!!) the food is very good, normal all inclusive food, but a chef to cook fresh meat or fish, the only downside is the hotel is very quiet, deathly...
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Dear guest,
Many thanks for sharing your experience online in TripAdvisor. We value your opinion because it helps us to improve our services.
We would like to explain that the hotel offers live music 3 times a week in the evening as entertainment.
Regarding the point of plastic glasses, we are obligated by the decree-law to give plastic glasses in...
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just got back from a 4 day break and was upgraded from the palma bay hotel to the mediterranean bay hotel, rooms are clean and modern, they are a bit small but then if your going on holiday just to stay in your room all day then whats the point of going away.
on the down side there was not...
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Dear guest,
Thank you very much for your recommendations. We are really happy that your stay at our hotel was completed satisfactory for you.
We are pleased to have another chance to enjoy together your holidays at the Mediterranean Bay.
Best regards,
A.Celeste Malenque Pons.
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Have just returned from this hotel and will be as fair as I can, we booked this as a late deal with travel republic and got a very good deal,it is an adults only hotel which was a big attraction for us,the hotel is spotlessley clean every where,we had a very nice room,we upgraded to a junior suite which was...
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Appreciate guest,
Thank you so much for taking your time to share your opinion of your stay at our hotel Mediterranean Bay.
We are pleased that your holidays have been of your total satisfaction and the hotel manager takes note about your recommendations to improve the services and facilities.
We hope to have another opportunity to come back and enjoy...
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just got back from a 7 night break,was upgraded from palma bay 3* to the med 4*
the room and hotel nice and clean,food choice not so good,could'nt believe there was no entertainment when it is for adults only,not very good for English as there was alot of Germans and some staff not good at specking english,also tv channels all...
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Dear guest,
Thanks for sharing your experience in TripAdvisor. We value your opinion and your recommendations are welcome. It helps us to improve our services and resort.
We would like to inform that the Mediterranean Bay offers live music and shows at nights for our guest.
We hope we can have another opportunity to upgrade your experience in the future....
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just after coming back from Mediterranean Bay Hotel- stayed there 5 nights end of March/April 2012. room was same as pictures on hotel website, poor selection of tv channels in english. staff poor english but very nice and helpful. close to the beach about 5 min walk, nice swimming pool area,had room on grand floor so sometimes was loud when...
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Dear guest,
Thank you so much for taking your time to share your opinion of your stay at our hotel Mediterranean Bay.
We really appreciate your recommendations and we notify our responsible department to rectify theses details.
We hope to have another opportunity to come back and enjoy our hotel again in the future.
Best regards,
A.Celeste Malenque Pons.
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We stayed here for 3 nights before a Med. cruise. The hotel is very modern and our bedroom was well furnished, but the bed was a bit hard. However we did suffer at night from inconsiderate guests who had no consideration for others. I should point out NOT the hotels fault!
Our all inclusive deal was good value with a...
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Appreciate guest,
Thank you very much for sharing your opinion with us and others TripAdvisor users. We consider your feedback because it helps us to improve our services and one of our priority values is your satisfaction.
Thanks again and we look forward to see you in the next future!!
Kind regards,
A.Celeste Malenque Pons.
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