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Quality Suites Crest Mandurah

4.5 of 5
Hotel amenities
1 The Palladio, Mandurah, Western Australia 6210, Australia
3.5 of 5 stars 6 reviews
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6 reviews from our community

    Trip type
Traveller rating
    2
    1
    1
    1
    1
Date Rating
mark J
Melbourne, Australia
1 review
2 of 5 stars Reviewed 14 February 2012 NEW

Hi We stayed in a 2 bedroom apartment @ quality suites. We dont know how they are rated as 4 1/2 star as they are very small. The second bedroom did not have airconditioning and was very hot and stuffy. You couldnt sit on the balcony with the airconditioning going as all the hot air was blowing straight at you.... More

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Helen B
Geraldton, Australia
1 review
1 helpful vote
4 of 5 stars Reviewed 10 January 2012
1
person found this review helpful

I booked the Quality suites on the advertisement so I will start with comments that I believe are not completely negative but perhaps more about improvements. Advertised internet – no internet available , advertised a TV in main room and master bedroom – no TV in master bedroom. Split system air conditioner – only cooled the main living and master... More

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btanct
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1 helpful vote
3 of 5 stars Reviewed 20 October 2011

It said, Marina views overlooking the broadwalk, all I got was water glimese and a view of the street. We got a handicapp room with no toliet seat. You don't get the room serviced every day, if you stay long enough you might, 4 days we stayed and didn't see our bed made once. Someone burnt their toast 8am Sunday... More

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Craig Green, General Manager at Quality Suites Crest Mandurah, responded to this review
21 October 2011

Dear Mrs T......, Thank you for your constructive feedback. As you did not make us aware of your concerns during your stay we were not aware of your feedback until this posting. Your booking was made via qantas holidays, and came to us online. The booking was made for a Studio Suite which clearly states that it is a 1brm... More

sueWesternAustralia
WesternAustralia
Contributor
15 reviews
3 helpful votes
5 of 5 stars Reviewed 27 September 2011

Could not fault these apartments, everything is brand new. Overlooking Dolphin Quay, just lovely. has a very big verandah with a barbecue and lovely furniture. Two very nice bedrooms, each with there own bathroom. All you need to make a good meal. There is a washing machine and dryer for people staying longer. Would definately recommend them for a short... More

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puppy0
Perth, Australia
1 review
1 of 5 stars Reviewed 29 July 2011

I booked the room through Booking.com and they price match any lower rate, which I found on the Crest Quality Suites website. The amount had already been processed by the hotel and Booking.com assured us that it would be refunded when we arrived to check in. This was not to be as we were told by the lady on the... More

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Craig Green, Owner at Quality Suites Crest Mandurah, responded to this review
3 August 2011

Dear (name removed for privacy), A formal letter of response was issued yesterday 28th July and posted to you on letterhead. The statement emailed on the 29th was merely for your records. My understanding from booking.com was that they had contacted you to advise that a refund of $15 being the difference in the rate would be forthcoming based on... More

NeverBloodyHome
Melbourne
Senior Contributor
28 reviews
25 helpful votes
5 of 5 stars Reviewed 1 June 2011
3
people found this review helpful

Waking up to the beautiful marina views is just amazing. Times like this i love travelling on business. Very neat, clean accommodation, well done! A variety of cafes, bars and restauarnts downstairs and within easy walking distance. I ate at Sharkys (Grilled fish, chips and vege) which was 10 times better than the smoked chicked salad at the casual restaurant... More

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