My partner and I booked 2 nights in Busselton at the Grande Mercure at the end of May. The first plus was the cost, it was very reasonably priced for the quality of the hotel. We were greeted with a smile at reception on arrival and check in was easy, even though we booked through a 3rd party (booking.com). The...
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We were in a studio apartment and I had requested a quiet location as we are very light sleepers. I was a bit concerned to find all the studios are at the main road end of the resort but as we were in the 2nd row back, overlooking the tennis courts, there was no road noise.
The resort itself is...
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Studio room was as presented on website-immaculate. Ideally located (beachfront) with easy access to the best the south west has to offer. Staff were warm, friendly and obliging. Would definitely stay again.
We stayed for 3 nights in a studio room with a small kitchen area, the room also contained a small table and chairs, plus a balcony overlooking the tennis court with an outdoor setting.
The bathroom was clean and had a seperate shower and a spa bath the only concern with the bathroom for me was the window which was...
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Dear Marg10Perth,
Thank you so much for taking the time to post your review after your stay at Grand Mercure Busselton. All feedback is extremely important to us as it assists with the constant monitoring of quality and service. Your concerns regarding the bathroom window has been escalated to our Resort Services Team who will take this into consideration whilst...
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We recently stayed here as a family.
The hotel is well maintained and our unit was very clean and modern. The only down side was that we were on a ground floor 2 bedroom unit with another unit upstairs from us.
Our unit was extremely noisy, we could here everything that was going on in the unit upstairs from furniture...
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Dear eurofantastic,
Thank you for posting your review after your families stay at Grand Mercure Busselton. We apologise for the disturbance caused by the noise from the guests above you. Your feedback has been passed on to our Resort Services Team.
All feedback is very important to us as it assist with the constant monitoring of service and quality. We...
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i have recently been down to the grand mecure for a week stay in a 3 bedroom villa on the ocean overlooking the pool. it was amazing. even more than amazing. it was great to be able to swim all day in either the indoor or outdoor pools, use the games room for a bit of a laugh or just...
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Dear Brent W,
Thank you so much for taking the time to post your review after your stay at Grand Mercure Busselton. Its great to hear that you had a perfect week away, and that you particularly enjoyed the resort facilities and of course your 3 bedroom villa. Apologies for the sugar ants throwing a party in your Vodka!
gain,...
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Only gripes that we had was that the games room and pools closed at 9.00 pm - should be open to at least 11.00 pm. Also no food and beverage facilities available at the hotel. Otherwise had a lovely stay and will be coming back again.
Dear laugenik ,
Thank you for taking the time to share your feedback. We are delighted to read that you enjoyed your stay at Grand Mercure Busselton.
All feedback is greatly appreciated as it assist us with the constant monitoring of guest satisfaction. We look forward to your next visit.
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