For a family of 5, paying $155 per night, this two bedroom self contained villa had no air con, one pedastool fan for the whole villa, no fly screen, a small bar fridge... we stayed here for 9 days and whilst Albany tempretures are supposed to be windy, we had a heat wave almost! So for the amount of money...
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We are extremely disappointed that you did not enjoy your stay with us, and confused that you didn't allow us to address your concerns over the 9 days you stayed with us.
Diane, our helpful office manager, would have moved you to a deluxe unit if she knew you were unhappy with the budget chalet.
It is very rare for...
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