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BEST WESTERN Lorne Coachman Inn

3.5 of 5
1 Deans Marsh Rd | Cnr Great Ocean Rd & Deans Marsh Rd, Lorne, Victoria 3232, Australia
Hotel amenities
BEST WESTERN Lorne Coachman Inn
Ranked #4 of 9 hotels in Lorne
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60 reviews from our community

    Trip type
Traveller rating
    14
    30
    7
    3
    6
Date Rating
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 24 March 2013

15 minute walk into town. Found it very untidy. Can see were they tried to modernise the rooms but it still has the cheap motel look to it but they yet they still charge high prices , but to often there is mould and dampness in all the corners. I felt dirty leaving. The staff were a bit daft also... More

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LorneCoachmaninn, Owner at BEST WESTERN Lorne Coachman Inn, responded to this review
30 March 2013

Dear HeyMcFIYouBojo, Thank you for your review. Unfortunately, we have not met your expectations. My first reaction is to consider that you have reviewed the wrong property. That is something I cannot ascertain. The centre of town is 400 metres from our door step. If that takes you 15 minutes then so be it! The Supermarket is 50 metres &... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 14 March 2013 via mobile

Booked in feb,lucky to get in being national lifesaving competitions, room was quite clean ,but dated..we had a spa room,but very small spa,really only big enough for 1 person..wanting to know of places to eat (somewhere where we haven't eaten before) the owner kindly rang the lorne country club for us,we booked there,and they even offered to drop us off,which... More

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LorneCoachmaninn, Owner at BEST WESTERN Lorne Coachman Inn, responded to this review
15 March 2013

Dear rohanj1, Thank you for your review. We are always pleased to know that our guests have enjoyed their stay. Hope to see you again one day. Regards Terry & Angela More

Geelong
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 March 2013 via mobile

We stayed at the Lorne Coachman Inn Saturday night 2nd of March 2013, our first impression was how friendly Angela and Terry were, we were made to feel welcome as soon as we checked in, the room was a good size, smelt great and was very clean, bed was comfotable . We would not hesitate to stay there again if... More

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LorneCoachmaninn, Owner at BEST WESTERN Lorne Coachman Inn, responded to this review
3 March 2013

Dear jacktripper12, Thank you for your kind & reassuring comments. We do our utmost to make all our guests feel welcome & happy. Regards Terry & Angela. More

Surprise, Arizona
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 25 February 2013

My wife and I stayed there and really enjoyed the situation. Terry is a wonderful host -- very knowledgable and vivacious. Ask him about the kookaburras and the koalas. The rooms are of good size, updated and nice fit out. A couple more items to fit out the kitchen would have been appreciated. Thanks so much.

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LorneCoachmaninn, Manager at BEST WESTERN Lorne Coachman Inn, responded to this review
26 February 2013

Dear Howard C, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope... More

Melbourne, Australia
Contributor
20 reviews 20 reviews
20 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 25 January 2013

I called up on the day I was arriving and spoke to Angela. She was very helpful and professional and I booked the room. On arrival she greeted me and I checked in easily. As I said she's professional but also relaxed and you can have a chat to her and ask any questions if you have any. The room... More

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LorneCoachmaninn, Owner at BEST WESTERN Lorne Coachman Inn, responded to this review
26 February 2013

Dear aknavi, Thank you for your review. We are pleased you enjoyed your stay & hope to be able to look after you again one day. Regards Terry & Angela More

Biggar, United Kingdom
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 28 December 2012

We stayed here overnight on our road trip on the Great Ocean Road. It wasn't our first choice. After driving through the town we tried to book a few places but they were fully booked. To be honest we hadn't even seen the hotel and found it on trip advisor! We are so glad we did! The hotel was clean,... More

Was this review helpful? Yes 3
LorneCoachmaninn, Owner at BEST WESTERN Lorne Coachman Inn, responded to this review
20 January 2013

Dear rho66, Thank you for your review. We are always pleased to hear that our guests have had a pleasurably stay & experience. The Koalas, kookaburra's & King Parrots are always here & even better are in their natural environment being free to come & go as they wish. Regards Terry & Angela. More

Chesham, United Kingdom
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 December 2012

This is not a 4 star hotel but deserves a 4 rating for what you get for the price you pay. The room was clean and the facilities more than adequate. The staff were very helpful. The location was just a little out of town. Easy walking distance though and close to the supermarket for those evening essentials. Thank you.

Was this review helpful? Yes 1
LorneCoachmaninn, Owner at BEST WESTERN Lorne Coachman Inn, responded to this review
6 December 2012

Dear Steve S, Thank you for your review. We are pleased you enjoyed your stay & maybe we will see you again one day. Regards Terry & Angela Richards Best Western Lorne Coachman Inn More

Harpenden, UK
Top Contributor
143 reviews 143 reviews
136 hotel reviews
Reviews in 106 cities Reviews in 106 cities
155 helpful votes 155 helpful votes
2 of 5 stars Reviewed 11 November 2012

I am loathe to give negative comments on this motel because the owner/manager was so friendly and helpful. But it is an ugly building, squeezed on to a long narrow site with a high bank at the back and the view of a caravan park at the front. Our room (number 1 - an accessible room), was totally satisfactory but... More

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LorneCoachmaninn, Owner at BEST WESTERN Lorne Coachman Inn, responded to this review
6 December 2012

Dear UKPeripatetic, Thank you for your review. I feel your assesmant of the appearance & location is a little harsh & has little impact on the accommodation we offer. I undersatnd that everyone sees things differently. Regards Terry & Angela Richards Best Western Lorne Coachman Inn More

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Review collected in partnership with Quickbeds

LorneCoachmaninn, Owner at BEST WESTERN Lorne Coachman Inn, responded to this review
6 December 2012

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1 review
2 of 5 stars Reviewed 21 October 2012 via mobile

We booked a last minute stay here as our usual lorne getaway was booked out. We will not make that mistake again. The bed was extremely uncomfortable, we hardly slept. The shower ran hot and cold as if another shower was using the same water supply. No matter what we did, it ran from freezing to scalding hot. The air... More

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LorneCoachmaninn, Owner at BEST WESTERN Lorne Coachman Inn, responded to this review
2 November 2012

Dear Dinky09, I would like to apologise for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Above all else I can assure you our rooms are not mouldy. If I can provide any... More

 
 
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Additional Information about BEST WESTERN Lorne Coachman Inn

Also Known As:
Best Western Lorne
Lorne Best Western
BEST WESTERN Lorne Coachman Inn South Pacific
Address: 1 Deans Marsh Rd | Cnr Great Ocean Rd & Deans Marsh Rd, Lorne, Victoria 3232, Australia
Region: Australia > Victoria > Lorne
Amenities:
Free Parking Kitchenette Room Service Wheelchair access
Hotel Style:
Ranked #4 of 9 hotels in Lorne
Price range (per night): $111 - $170
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Best Western Lorne Coachman Inn. Stay at this centrally located Lorne motel, close to the beautiful forests of the Great Otway National Park and the dramatic scenery of the Great Ocean Road. The Best Western Lorne Coachman Inn offers 3.5 star accommodation in Lorne, Victoria. All rooms have kitchenettes, air conditioning, Foxtel cable TV and wireless broadband Internet access FREE to guests who reserve a room directly with us or through Best Western. There are also four spa rooms. Other facilities at this Lorne motel include a relaxing BBQ area and complimentary off-street car parking. Try our delicious, home-cooked breakfasts during your stay. The Best Western Lorne Coachman Inn is close to a variety of local attractions and activities, such as beaches, surfing, fishing, native forest bushwalks and waterfalls. Or, if you are not into the outdoors, indulge in some retail therapy and enjoy the town’s many restaurants and cafes. ... more   less 
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BEST WESTERN Lorne Coachman Inn
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