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All 17 Katoomba hotels

Echoes Boutique Hotel & Restaurant

4.5 of 5
3 Lilianfels Ave | Echo Point, Katoomba, New South Wales 2780 , Australia
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Echoes Boutique Hotel & Restaurant
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64%
Ranked #7 of 17 hotels in Katoomba
Most recent review
4 of 5 stars Reviewed 16 June 2013
fredricholtn Newcastle, Australia
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134 reviews from our community

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Newcastle, Australia
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed 16 June 2013 NEW via mobile

this is our second stay at this property and this time for 3 nights. We stayed in the Lawson Suite and it is true you get what you pay for. The room was gorgeous, comfy bed and beautifully appointed bathroom. The view was stunning! The food was delicious! My only request is please change all bathroom amenities to L'Occitane! It... More

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Millicent, Australia
Contributor
20 reviews 20 reviews
19 hotel reviews
Reviews in 16 cities Reviews in 16 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 June 2013

Stayed for a night and ahd dinner here. What we liked. Location, not a bad price, room was lovely, views from our room and garden. Other helpful information. The room we stayed in on the bottom floor was nice, the bed was uncomfortable and needed to be replaced as it was stuffed. The central heating was to hot for us... More

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Sydney, Australia
1 review
5 of 5 stars Reviewed 24 May 2013

My friend and I just spent the weekend at lovely Echoes. After a beautiful couple of days, I got home and realised that I had left mobilephone behind. I called straight away and a lovely gentleman hunted it down for me and within 2 days it has been returned to me. Thank you so much for going above a beyond... More

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Ralf B, General Manager at Echoes Boutique Hotel & Restaurant, responded to this review
3 June 2013

Dear Valued Guest, Thank you for reviewing your recent experience at Echoes Hotel and Restaurant. It great to read that your experienced great customer service at Echoes during your recent stay. We pride ourselves with a great product, and good customer service and I hope that I will be able to welcome you back to Echoes in the near future.... More

Perth, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 13 May 2013

Exquisite room= the views from our room was truly breathtaking. I loved the fact that we could walk out of our room straight into the garden which was on the edge of the cliff. The room was lovely too but given the cost that was to be expected. What really, truly left a bad taste in our mouth was after... More

Was this review helpful? Yes 2
Ralf B, General Manager at Echoes Boutique Hotel & Restaurant, responded to this review
3 June 2013

Dear Valued Guest, Thank you for reviewing your recent experience at Echoes Hotel and Restaurant. I am disappointed to read that on this occasion we did not meet your expectation. I am sorry to hear that you believe that our prices are too high, and rest assured we constantly conducting competitor analysis to ensure we are in line with the... More

Sydney, Australia
Top Contributor
83 reviews 83 reviews
17 hotel reviews
Reviews in 24 cities Reviews in 24 cities
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 7 May 2013

The position of the hotel is magnificent, with views of the cliffs, canyons and escarpaments etc. No argument there. However, for $300/night (mid-week rate, breakfast not included - weekend is $400-500) I would have expected better than really hard synthetic pillows (how about a nice pillow menu hotel people?!!), and not to hear every noise form everyone who passed by... More

Was this review helpful? Yes 1
Ralf B, General Manager at Echoes Boutique Hotel & Restaurant, responded to this review
3 June 2013

Dear Valued Guest, Thank you for reviewing your recent experience at Echoes Hotel and Restaurant. I am disappointed to read that on this occasion we did not meet your expectation. I would like to discuss your raised issues in greater detail, and would appreciate if you are able to email me on gm@lilianfels.com.au I am looking forward to hear from... More

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Birmingham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 6 May 2013

We stayed at Echoes for a weekend. Location is good, 10 min walk to 3 sisters, 25 mins walk to Katoomba and Scenic World. Like many have said the views from the rooms are amazing, We had a centre room just behind reception. Our room was clean and felt luxurious and a bottle of champagne and chocolates were waiting for... More

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Ralf B, General Manager at Echoes Boutique Hotel & Restaurant, responded to this review
3 June 2013

Dear Valued Guest, Thank you for reviewing your recent experience at Echoes Hotel and Restaurant. I am disappointed to read that on this occasion we did not meet your expectation. We are known to provide great customer service, and our breakfast should be replenished at all times. I would like to discuss your raised issues in greater detail, and would... More

Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 May 2013

I have nothing but excellent things to say about Echoes. I proposed to my girlfriend here, and it was a carefully selected venue that did not disappoint! Other reviews talk about the amazing view, so I will not do so here. However I cannot overstate the exceptional level of service we received, both before booking and during our stay. The... More

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See 3 more reviews by Peden13 for Katoomba
Ralf B, General Manager at Echoes Boutique Hotel & Restaurant, responded to this review
5 May 2013

Dear valued Guest, Thank you for reviewing your experience at Echoes Boutique Hotel and Restaurant. It’s with pleasure to read your comments, and excellent service makes our day. These are the comments our team drives on. We pride ourselves with fantastic food, great service and beautiful views her at Echoes. I am looking forward to welcome you back in the... More

Canberra
1 review
2 of 5 stars Reviewed 30 April 2013

Very nice staff, but downgraded our room. Don't trust the photos! Very noisy with timber floor restaurant above. Chairs dragging and bumping from 7:30 am and quite noisy at night as well. Joint king single beds made for uncomfortable nights. Staff were very nice, but would suggest management needs to fix a few things.

Was this review helpful? Yes
Ralf B, General Manager at Echoes Boutique Hotel & Restaurant, responded to this review
5 May 2013

Dear valued Guest, Thank you for reviewing your experience at Echoes Boutique Hotel and Restaurant. I am disappointed to hear that you did not had a good stay, and the points raised are new to me. I will defiantly investigate your concerns, and rectify them if possible. Please accept my apologies, and I hope I will see you again soon.... More

Newcastle, Australia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 29 April 2013 via mobile

Beautiful views, quiet location, lovely staff! Stayed here through the "indulgence midweek package." Just fantastic. The food in the restaurant was superb, I accidentally left my cardigan behind but the next morning I was greeted at reception by name and handed my cardigan. Just shows the level of service. Beds were soft and comfortable. Arranged for us to use the... More

Was this review helpful? Yes
Ralf B, General Manager at Echoes Boutique Hotel & Restaurant, responded to this review
5 May 2013

Dear valued Guest, Thank you for reviewing your experience at Echoes Boutique Hotel and Restaurant. It’s with pleasure to read your comments, especially the one on the Staff who was attentive. One great thing you mentioned is that all guests at Echoes are able to use any facilities at Lilianfels, what makes the stay even better. We pride ourselves with... More

Sydney
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 29 April 2013

Thoroughly enjoyed our two night stay at Echoes. The room was glorious with the best views in the Blue Mountains right from our balcony. Continental breakfast was adequate yet over priced and although the dinner was delicious, at $60 a plate, it too was over priced. Service over all was excellent. In this day and age and with the rates... More

Was this review helpful? Yes
Ralf B, General Manager at Echoes Boutique Hotel & Restaurant, responded to this review
5 May 2013

Dear valued Guest, Thank you for reviewing your experience at Echoes Boutique Hotel and Restaurant. It’s with pleasure to read your comments, and rest assured I am looking into the internet and what other options I can offer. We pride ourselves with fantastic food, great service and beautiful views her at Echoes. I hope I am able to welcome you... More

 
 
Echoes Boutique Hotel & Restaurant
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Additional Information about Echoes Boutique Hotel & Restaurant

Also Known As:
Echoes Boutique Hotel And Restaurant
Echoes Boutique Hotel
Hotel Echoes Boutique
Echoes Boutique Hotel & Restaurant Katoomba, Blue Mountains
Address: 3 Lilianfels Ave | Echo Point, Katoomba, New South Wales 2780 , Australia
Region: Australia > New South Wales > Blue Mountains > Katoomba
Amenities:
Bar/Lounge Free Parking Restaurant Room Service Suites
Hotel Style:
#3 Romantic Hotels in Katoomba
#4 Luxury Hotels in Katoomba
Price range (per night): $263 - $549
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Natural beauty meets exquisite hospitality in this spectacular resort overlooking the Jamison Valley in the stunning Blue Mountains. ... more   less 
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